Qualification details

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• Use communication systems and procedures required for basic warehousing operations
• Read and interpret relevant regulations, instructions, signs and labels applicable to warehousing operations
• Speak clearly and directly on matters related to warehousing operations
• Write basic documents as part of duties, including completion of relevant forms and incident reports
• Recognise and interpret non-verbal signs, signals and behaviour
• Use relevant communication equipment.

Teamwork 

• Assist in the resolution of any interpersonal conflicts that may arise during warehousing operations
• Avoid and prevent the harassment of others in the workplace
• Collaborate with others in the course of warehousing operations
• Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

• Identify and solve or report problems arising in the course of warehousing operations
• Monitor and anticipate problems that may occur in the course of warehousing operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
• Recognise hazards and risks in a range of warehousing situations and take appropriate precautions
• Use mathematics to carry out various basic calculations related to warehousing operations.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Initiative and enterprise 

• Modify activities dependent on differing situations and contingencies that may arise during warehousing operations
• Take appropriate initiatives in a range of operational situations such as those above
• Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

• Follow and apply operational and emergency plans, systems and procedures
• Check own compliance with regulations and codes of practice
• Implement the workplace security and safety management systems
• Check own operational performance
• Collect and interpret basic information needed in the course of warehousing operations
• Organise and plan own work activities
• Manage time and priorities in the course of warehousing operations.

Self management 

• Interpret and apply regulations and instructions
• Establish and follow own work plans and schedules
• Check own work performance.

Learning 

• Adapt own competence in response to any changes in warehousing operations
• Update own knowledge and skills required for warehousing activities.

Technology 

• Use equipment and materials required during warehousing operations
• Follow and apply operational and servicing instructions for equipment used during warehousing operations
• Follow and apply OH&S procedures when using warehousing equipment and facilities.

Field 

Unit 

F Safety Management 

TLIF1001A Follow occupational health and safety procedures

L Resource Management 

TLIL1001A Complete workplace orientation/induction procedures

Field 

Unit 

A Handling Cargo /Stock 

TLIA1001A Secure cargo

TLIA2011A Package goods

TLIA2012A Pick and process orders

TLIA2022A Participate in stocktakes

B Equipment Checking and Maintenance 

TLIB1031A Clean up plant, equipment and worksite

C Vehicle Operation 

TLIC1013A Ride courier/delivery bicycle

D Load Handling 

TLID1001A Shift materials safely using manual handling methods

TLID1002A Shift a load using manually-operated equipment

E Communication and Calculation 

TLIE1003A Participate in basic workplace communication

TLIE1005A Carry out basic workplace calculations

F Safety Management 

TLIF1002A Conduct housekeeping activities

TLIF1009A Conduct cleaning operations in enclosed spaces

G Teamwork 

TLIG1001A Work effectively with others

I Customer Service 

TLII1002A Apply customer service skills

U Environment 

TLIU1013A Prepare for environmentally sustainable work practices