Modification History
The version details of this endorsed unit of competency set are in the table below. The latest information is at the top.
Version |
Comments |
1.0 |
E Replaces and is equivalent to SITXEVT011A Develop crowd control plans and procedures. Simplified title. Re-worked Elements, Performance Criteria, Required skills and Required knowledge to more fully articulate content. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to develop plans and procedures for the admittance, seating and dispersal of crowds to ensure the safety, security and well-being of personnel and participants. It requires the ability to use critical thinking, planning and organisational skills, combined with a detailed knowledge of risk management issues, crowd control techniques and relevant emergency procedures.
Application of the Unit
This unit applies to individuals responsible for the development of plans and procedures for the management of large crowds in any industry or community context, including events.
This unit applies to managers who operate with significant autonomy and who are responsible for making a range of strategic management decisions.
The unit does not cover the specialised operational crowd management skills required by police or other security experts.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Analyse risks associated with large crowds. |
1.1 Identify and evaluate crowd management regulatory constraints and requirements. 1.2 Identify and analyse general risks associated with gathering of large crowds. 1.3 Identify and analyse current and emerging situation-specific risks and assess for their impact on planning. 1.4 Inspect, or organise inspection of, venue and facilities to ensure regulatory compliance and facilitate risk assessment. 1.5 Assess need for specialised security assistance or involvement of authorities in crowd management. |
2. Develop crowd management strategies. |
2.1 Establish maximum limits for admission based on analysis of risks and venue. 2.2 Estimate expected crowd numbers based on historical data and current trends or attendance information. 2.3 Consult with relevant stakeholders on crowd management approaches. 2.4 Develop approaches that minimise identified risks. 2.5 Evaluate and respond to broader management constraints and issues . 2.6 Develop evaluation criteria for crowd management strategies in consultation with stakeholders. |
3. Develop crowd management operational plan. |
3.1 Develop and document crowd management procedures , including contingency procedures . 3.2 Determine and document resource requirements for crowd management. 3.3 Identify critical tasks and allocate responsibilities and timelines. 3.4 Develop contractor specifications as required. 3.5 Obtain approval for plan from relevant stakeholders. 3.6 Provide operational information to staff and other stakeholders. |
4. Develop emergency crowd management procedures. |
4.1 Develop and document procedures for managing crowds in emergency situations in consultation with relevant stakeholders. 4.2 Identify and document safety needs of special populations in emergency situations. 4.3 Implement and accurately document required practice drills. |
5. Evaluate crowd management plans and procedures. |
5.1 Evaluate effectiveness of crowd management, based on agreed evaluation criteria. 5.2 Incorporate outcomes of evaluation into future planning. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure use of:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, organisation and job role. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Crowd management may be required for: |
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General risks may relate to: |
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Situation-specific risks may relate to: |
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Venue may be indoor or outdoor and may include: |
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Authorities may include: |
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Broader management constraints and issues may include: |
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Evaluation criteria may relate to: |
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Crowd management procedures may relate to: |
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Contingency procedures may relate to: |
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Operational information may include: |
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Emergency situations may include situations related to: |
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Unit Sector(s)
Cross-Sector
Competency Field
Events