Modification History
The version details of this skill set are in the table below. The latest information is at the top.
Version |
Comments |
1.0 |
New skill set. |
Description
Not applicable.
Pathways Information
Achievement of these units provides credit towards a number of tourism, travel and hospitality Diploma qualifications.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this skill set at the time of endorsement.
Skill Set Requirements
Units |
Unit Code |
Unit Title |
BSBWRT401 |
Write complex documents |
|
SITXCCS501 |
Manage quality customer service |
|
SITXCOM401 |
Manage conflict |
|
SITXFIN402 |
Manage finances within a budget |
|
SITXFIN501 |
Prepare and monitor budgets |
|
SITXHRM402 |
Lead and manage people |
|
SITXMGT401 |
Monitor work operations |
|
SITXMGT501 |
Establish and conduct business relationships |
|
SITXWHS401 |
Implement and monitor work health and safety practices |
Target Group
Tourism, travel and hospitality personnel who have achieved frontline operational skills and now require business management skills.
Suggested words for Statement of Attainment
These units of competency from the SIT12 Tourism, Travel and Hospitality Training Package provide a set of business management skills to work in any industry sector.