Qualification details

SIT40316 - Certificate IV in Holiday Parks and Resorts (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 03/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to SIT40812 - Certificate IV in Holiday Parks and Resorts• Equivalent 02/Mar/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCMM401 - Make a presentationMake a presentation Elective
BSBFIA401 - Prepare financial reportsPrepare financial reports Elective
BSBITU301 - Create and use databasesCreate and use databases Elective
BSBITU302 - Create electronic presentationsCreate electronic presentations Elective
BSBITU306 - Design and produce business documentsDesign and produce business documents Elective
BSBITU402 - Develop and use complex spreadsheetsDevelop and use complex spreadsheets Elective
BSBMKG412 - Conduct e-marketing communicationsConduct e-marketing communications Elective
BSBSUS401 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practices Elective
BSBWRT401 - Write complex documentsWrite complex documents Elective
HLTAID003 - Provide first aidProvide first aid Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 
ASCED Qualification/Course Field of Education Identifier 1101 Food And Hospitality 
Qualification/Course Level of Education Identifier 511 Certificate IV 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 141211 Caravan Park And Camping Ground Manager 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 1101 Food And Hospitality 09/Aug/2016 
Qualification/Course Level of Education Identifier 511 Certificate IV 03/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of skilled operators who use a broad range of skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in holiday parks and resorts. They may be a specialist in front office, housekeeping or grounds maintenance, or be multi-skilled across different operational areas.

Possible job titles include:

  • assistant manager
  • front office supervisor
  • grounds and maintenance supervisor
  • operations supervisor.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

Entry to this qualification is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must:

EITHER

Be formally assessed through a training program or recognition process against one of the unit clusters below.

OR

Have relevant holiday parks and resorts industry experience. Work must involve the application of skills and knowledge described in one of the unit clusters.

The unit clusters for different pathways are:

Front office pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

SITHACS008

Provide accommodation reception services

SITTIND002

Source and use information on the holiday park and resort industry

SITTTSL007

Process reservations

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS002

Identify hazards, assess and control safety risks

Grounds maintenance pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

RIISAM204D

Operate small plant and equipment

SIFCBGM001

Provide general grounds care

SIFCBGM002

Maintain property and structures

SITTIND002

Source and use information on the holiday park and resort industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS002

Identify hazards, assess and control safety risks

Housekeeping pathway 

BSBSUS201

Participate in environmentally sustainable work practices

BSBWOR202

Organise and complete daily work activities

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITTIND002

Source and use information on the holiday park and resort industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS002

Identify hazards, assess and control safety risks

Packaging Rules

10 units must be completed:

  • 6 core units
  • 4 elective units, consisting of:
  • 2 units from the list below
  • 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

SITXCOM005

Manage conflict

SITXFIN002

Interpret financial information

SITXHRM001

Coach others in job skills

SITXHRM003

Lead and manage people

SITXMGT001

Monitor work operations

SITXWHS003

Implement and monitor work health and safety practices

Elective units 

Accommodation Services - Front Office 

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL009

Process travel-related documentation

SITTTSL010

Use a computerised reservations or operations system

Building and Grounds Maintenance, and Facility Operations 

SIFCBGM007

Evaluate building and grounds maintenance and development needs

SIFCBGM008

Coordinate building and grounds maintenance and development

SISCAQU001

Test pool water quality

SISCAQU003

Maintain aquatic facility plant and equipment

SISCAQU004

Develop and implement pool water maintenance procedures

SISCAQU014

Operate self-contained breathing apparatus in an aquatic facility

SITTVAF004

Tow and site recreational vehicles

SITTVAF005

Fill LPG gas cylinders

TLIB2003

Carry out vehicle servicing and maintenance

Client and Customer Service, and Crisis Management 

SITXCCS004

Provide lost and found services

SITXCCS007

Enhance customer service experiences

SITXCRI001

Respond to a customer in crisis

Communication and Teamwork 

BSBCMM401

Make a presentation

BSBWRT401

Write complex documents

SITXCOM004

Address protocol requirements

Computer Operations and ICT Management 

BSBITU301

Create and use databases

BSBITU302

Create electronic presentations

BSBITU306

Design and produce business documents

BSBITU402

Develop and use complex spreadsheets

E-Business 

SITXEBS001

Use social media in a business

Environmental Sustainability 

BSBSUS401

Implement and monitor environmentally sustainable work practices

Finance 

BSBFIA401

Prepare financial reports

SITXFIN001

Process financial transactions

SITXFIN003

Manage finances within a budget

First Aid 

HLTAID003

Provide first aid

Human Resource Management 

SITXHRM002

Roster staff

Inventory 

SITXINV003

Purchase goods

SITXINV004

Control stock

Marketing and Public Relations 

BSBMKG412

Conduct e-marketing communications

SITXMPR001

Coordinate production of brochures and marketing materials

SITXMPR004

Coordinate marketing activities

Planning and Product Development 

SITTPPD004

Develop in-house recreational activities

Qualification Mapping Information

SIT40812 Certificate IV in Holiday Parks and Resorts

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694

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