Qualification details

SIT40116 - Certificate IV in Travel and Tourism (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 03/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes SIT40212 - Certificate IV in Travel and Tourism• Entry requirement removed. • Significant changes to packaging rules due to removal of entry requirement. • Non-equivalence based on redesign of qualification structure and number of required units. 02/Mar/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCMM401 - Make a presentationMake a presentation Elective
BSBFIA401 - Prepare financial reportsPrepare financial reports Elective
BSBITU301 - Create and use databasesCreate and use databases Elective
BSBITU302 - Create electronic presentationsCreate electronic presentations Elective
BSBITU306 - Design and produce business documentsDesign and produce business documents Elective
BSBITU402 - Develop and use complex spreadsheetsDevelop and use complex spreadsheets Elective
BSBMKG401 - Profile the marketProfile the market Elective
BSBMKG412 - Conduct e-marketing communicationsConduct e-marketing communications Elective
BSBREL401 - Establish networksEstablish networks Elective
BSBSUS401 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practices Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 451612 Travel Consultant 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 511 Certificate IV 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 451612 Travel Consultant 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 09/Aug/2016 
Qualification/Course Level of Education Identifier 511 Certificate IV 03/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.

This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.

Possible job titles include:

  • account coordinator
  • assistant manager
  • marketing coordinator
  • operations supervisor
  • product coordinator
  • promotions officer
  • reservations sales or call centre supervisor
  • senior operations coordinator
  • senior or supervisory retail consultant
  • sales coordinator
  • sales executive.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

19 units must be completed:

  • 7 core units
  • 12 elective units, consisting of:
  • 6 units from Group A
  • 6 additional units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

SITTIND001

Source and use information on the tourism and travel industry

SITXCCS007

Enhance customer service experiences

SITXCOM002

Show social and cultural sensitivity

SITXCOM005

Manage conflict

SITXFIN002

Interpret financial information

SITXHRM001

Coach others in job skills

SITXWHS003

Implement and monitor work health and safety practices

Elective units 

Group A 

Tourism and Travel Coordination  

SITXCCS002

Provide visitor information

SITTTOP003

Allocate tour or activity resources

SITTTSL002

Access and interpret product information

SITTTSL003

Provide advice on international destinations

SITTTSL004

Provide advice on Australian destinations

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL007

Process reservations

SITTTSL008

Book supplier products and services

SITTTSL009

Process travel-related documentation

SITTTSL010

Use a computerised reservations or operations system

SITTTSL011

Source airfares for domestic flights

SITTTSL012

Construct normal international airfares

SITTTSL013

Construct promotional international airfares

SITTTSL014

Construct advanced international airfares

SITTTSL015

Administer billing and settlement plans

SITTTSL016

Provide specialist advice on cruises

SITTTSL017

Maintain product inventories

Tourism Delivery 

SITTGDE004

Lead tour groups

SITTGDE005

Prepare and present tour commentaries or activities

SITTGDE006

Develop and maintain the general and regional knowledge required by guides

SITTGDE007

Research and share information on Australian Indigenous cultures

SITTGDE008

Prepare specialised interpretive content on flora, fauna and landscape

SITTGDE009

Prepare specialised interpretive content on marine environments

SITTGDE010

Prepare specialised interpretive content on cultural and heritage environments

SITTGDE011

Coordinate and operate tours

SITTTOP001

Load touring equipment and supplies

SITTTOP002

Provide outdoor catering

SITTTOP004

Set up and operate a camp site

SITTTOP005

Operate tours in a remote area

TLIC1051

Operate commercial vehicle

TLIC2025

Operate four wheel drive vehicle

TLIC3042

Operate coach/bus

Group B 

Communication and Teamwork 

BSBCMM401

Make a presentation

BSBWRT401

Write complex documents

SITXCOM004

Address protocol requirements

Computer Operations and ICT Management 

BSBITU301

Create and use databases

BSBITU302

Create electronic presentations

BSBITU306

Design and produce business documents

BSBITU402

Develop and use complex spreadsheets

Crisis Management 

SITXCRI001

Respond to a customer in crisis

E-Business 

SITXEBS001

Use social media in a business

SITXEBS003

Build and launch a small business website

Environmental Sustainability 

BSBSUS401

Implement and monitor environmentally sustainable work practices

Finance 

BSBFIA401

Prepare financial reports

SITXFIN001

Process financial transactions

SITXFIN003

Manage finances within a budget

First Aid 

HLTAID003

Provide first aid

HLTAID005

Provide first aid in remote situations

Food Safety 

SITXFSA001

Use hygienic practices for food safety

Languages other than English 

SITXLAN003

Conduct oral communication in a language other than English

SITXLAN004

Conduct complex oral communication in a language other than English

SITXLAN005

Read and write information in a language other than English

Marketing and Public Relations 

BSBMKG401

Profile the market

BSBMKG412

Conduct e-marketing communications

BSBREL401

Establish networks

SITXMPR001

Coordinate production of brochures and marketing materials

SITXMPR002

Create a promotional display or stand

SITXMPR003

Plan and implement sales activities

SITXMPR004

Coordinate marketing activities

SITXMPR005

Participate in cooperative online marketing initiatives

Planning and Product Development 

SITTPPD001

Package tourism products

SITTPPD002

Develop interpretive activities

SITTPPD003

Coordinate and operate sustainable tourism activities

SITTPPD004

Develop in-house recreational activities

Supervision 

SITXHRM002

Roster staff

SITXHRM003

Lead and manage people

SITXMGT001

Monitor work operations

Work Health and Safety 

SITXWHS002

Identify hazards, assess and control safety risks

Qualification Mapping Information

No equivalent qualification.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694

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