Qualification details

SIT30216 - Certificate III in Travel (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 03/Mar/2016

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to SIT31312 - Certificate III in Travel• Equivalent 02/Mar/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBFIA301 - Maintain financial recordsMaintain financial records Elective
BSBITU202 - Create and use spreadsheetsCreate and use spreadsheets Elective
BSBITU301 - Create and use databasesCreate and use databases Elective
BSBITU306 - Design and produce business documentsDesign and produce business documents Elective
BSBREL402 - Build client relationships and business networksBuild client relationships and business networks Elective
BSBSUS201 - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practices Elective
BSBWOR203 - Work effectively with othersWork effectively with others Elective
BSBWOR204 - Use business technologyUse business technology Elective
SITTIND001 - Source and use information on the tourism and travel industrySource and use information on the tourism and travel industry Core
SITTTSL002 - Access and interpret product informationAccess and interpret product information Core
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 451612 Travel Consultant 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 451612 Travel Consultant 09/Aug/2016 
ASCED Qualification/Course Field of Education Identifier 0807 Tourism 09/Aug/2016 
Qualification/Course Level of Education Identifier 514 Certificate III 03/Mar/2016 
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Modification History

Not applicable.

Qualification Description

This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales.

Work could be undertaken in an office, shopfront, or online or mobile environment.

Possible job titles include:

  • call centre sales agent
  • corporate consultant
  • cruise consultant
  • customer service agent
  • domestic travel consultant
  • incentive coordinator
  • international travel consultant
  • mobile travel consultant
  • online travel consultant
  • reservations sales agent
  • wholesale consultant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

17 units must be completed:

  • 14 core units
  • 3 elective units, consisting of:
  • 1 unit from the list below
  • 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

SITTIND001

Source and use information on the tourism and travel industry

SITTTSL002

Access and interpret product information

SITTTSL003

Provide advice on international destinations

SITTTSL004

Provide advice on Australian destinations

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL008

Book supplier products and services

SITTTSL009

Process travel-related documentation

SITTTSL010

Use a computerised reservations or operations system

SITTTSL012

Construct normal international airfares

SITTTSL013

Construct promotional international airfares

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units 

Communication and Teamwork 

BSBREL402

Build client relationships and business networks

BSBWOR203

Work effectively with others

Computer Operations and ICT Management 

BSBITU202

Create and use spreadsheets

BSBITU301

Create and use databases

BSBITU306

Design and produce business documents

BSBWOR204

Use business technology

E-Business 

SITXEBS001

Use social media in a business

Environmental Sustainability 

BSBSUS201

Participate in environmentally sustainable work practices

Finance 

BSBFIA301

Maintain financial records

SITXFIN001

Process financial transactions

Human Resource Management 

SITXHRM001

Coach others in job skills

Languages other than English 

SITXLAN001

Conduct basic oral communication in a language other than English

SITXLAN002

Conduct routine oral communication in a language other than English

Tourism Sales and Operations 

SITTTSL007

Process reservations

SITTTSL011

Source airfares for domestic flights

SITTTSL014

Construct advanced international airfares

SITTTSL015

Administer billing and settlement plans

SITTTSL016

Provide specialist advice on cruises

Work Health and Safety 

SITXWHS002

Identify hazards, assess and control safety risks

Qualification Mapping Information

SIT31312 Certificate III in Travel

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694

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