Modification History
Not Applicable
Description
This qualification provides the skills and knowledge for an individual wishing to work in the sport and recreation industry in areas such as maintaining grounds and playing surfaces, providing customer service, housekeeping and or administrative assistance. This qualification also provides for multi skilled roles which combine a range of activities required to support the operation of facilities such as fitness centres, outdoor sporting grounds or complexes, aquatic centres and community recreation centres. All job roles are performed under supervision with some degree of autonomy.
Job roles
The following are indicative job roles for this qualification:
- recreation assistant
- administration assistant
- grounds assistant
- retail assistant
Pathways Information
This qualification is suitable for an Australian apprenticeship pathway.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
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The following table contains a summary of the employability skills required by the sport and recreation industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on packaging options. |
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Employability Skill |
Industry /enterprise requirements for this qualification include : |
Communication |
Communicating with clients and colleagues to determine and interpret their specific requirements; understanding verbal and written information on sport and recreation products and services; preparing accurate records of client details; completing maintenance records; empathising and negotiating acceptable solutions to client requests and complaints. |
Teamwork |
Working as a skilled team member; understanding own role in supporting the operation of sport and recreation facilities and servicing client needs; acknowledging accountability to other team members and working collaboratively with other sport and recreation personnel. |
Problem-solving |
Identifying hazards and risks related to sport and recreation activities and facilities; clarifying the extent of, and resolving problems through negotiating with clients in a sensitive and culturally appropriate manner; taking responsibility for seeking assistance from colleagues to resolve issues; addressing equipment breakdowns that may occur in the course of use and adhering to organisation policies and procedures to guide solutions to problems. |
Initiative and enterprise |
Adjusting work procedures to differences in equipment and facilities and changes in work environment; implementing correct action and following established procedures on discovery of an actual or potential emergency, security or safety hazard; identifying and discussing a range of ideas to improve own and colleagues work practices. |
Planning and organising |
Collecting, analysing and recording information to provide efficient support for sport and recreation programs and facilities; setting work priorities and scheduling own daily work activities to meet deadlines; following organisation policies and procedures to guide own work; Interpreting program schedules and timetables to determine priority and sequence of own tasks. |
Self-management |
Understanding and complying with the legal and ethical responsibilities that apply to own role in the sport and recreation industry; seeking and reflecting on feedback on own performance; acting on feedback from colleagues and supervisors on areas for improvement. |
Learning |
Knowing the sources of new information on the sport and recreation industry; accessing professional development opportunities to regularly update own knowledge and skills; sharing information with colleagues; updating knowledge and skills to accommodate changes in equipment and operating procedures. |
Technology |
Understanding the operating capability of computer systems and software that assist in selling, planning and delivering sport and recreation products and services; safely using and maintaining sport and recreation equipment according to manufacturer's specifications and organisation policies and procedures. |
Packaging Rules
14 units must be completed:
- 7 core units
- 7 elective units, which may be selected from the electives in this qualification or from units first packaged at AQF levels 2, 3 and 4 within SIS10; up to 2 of these elective units may be selected from any current accredited course or other Training Package, and must be units which are first packaged at AQF level 3.
In all cases selection of electives must relate to the core function or role of the candidate's current or intended work environment, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
Core (7 ) |
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BSBWOR301A |
Organise personal work priorities and development |
HLTFA301B |
Apply first aid |
ICAU2006B |
Operate computing packages |
SISXCCS201A |
Provide customer service |
SISXEMR201A |
Respond to emergency situations |
SISXOHS101A |
Follow occupational health and safety policies |
SISXRSK301A |
Undertake risk analysis of activities |
Electives (7 ) |
|
BSBADM307B |
Organise schedules |
BSBADM311A |
Maintain business resources |
BSBFIA301A |
Maintain financial records |
BSBFIA302A |
Process payroll |
BSBFIA303A |
Process accounts payable and receivable |
BSBFIA304A |
Maintain a general ledger |
BSBINM301A |
Organise workplace information |
CHCDIS301A |
Work effectively with people with a disability |
CHCDIS302A |
Maintain an environment to empower people with disabilities |
HLTFA402B |
Apply advanced first aid |
RTC2306A |
Operate vehicles |
RTC2307A |
Operate machinery and equipment |
RTC2309A |
Operate tractors |
RTC3310A |
Operate specialised machinery and equipment |
RTC3311A |
Perform specialised machinery maintenance |
RTC3401A |
Control weeds |
RTC3404A |
Control plant pests, diseases and disorders |
RTC3704A |
Prepare and apply chemicals |
RTC3705A |
Transport, handle and store chemicals |
RTF3001A |
Construct turf playing surfaces |
RTF3023A |
Monitor turf health |
RTF3027A |
Renovate sports turf |
SIRRRPK012A |
Recommend business and leisure products and services |
SIRXINV002A |
Maintain and order stock |
SIRXMER002A |
Coordinate merchandise presentation |
SIRXSLS003A |
Coordinate sales performance |
SISCCRD304A |
Work with key stakeholders |
SISCCRO306A |
Organise participant travel |
SISSSPT303A |
Conduct basic warm-up and cool-down programs |
SISXCAI303A |
Plan and conduct sport and recreation sessions |
SISXCAI304A |
Plan and conduct sport and recreation programs |
SISXCAI306A |
Facilitate groups |
SISXFAC201A |
Maintain sport and recreation equipment for activities |
SISXFAC303A |
Implement facility maintenance programs |
SISXRES301A |
Provide public education on the use of resources |
SISXRES402A |
Support implementation of environmental management practices |
SITHFAB005A |
Provide table service of alcoholic beverages |
SITHFAB006A |
Operate cellar systems |
SITHGAM004A |
Analyse and report on gaming machine data |
SITHGAM006A |
Provide responsible gambling services |
SITXHRM003A |
Roster staff |
SITXOHS002A |
Follow workplace hygiene procedures |