Modification History
The version details of this endorsed unit are in the table below. The latest information is at the top.
Release |
Comments |
Second Release |
Editorial updates |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to maintain store security in a retail environment. It involves implementing store policy and procedures to ensure store security, informing team members and providing ongoing supervision and training to facilitate awareness and detection of theft.
Application of the Unit
This unit applies to team leaders and supervisors who interpret, apply and monitor security procedures according to store policy, industry codes of practice, relevant legislation and statutory requirements. A person undertaking this role maintains frontline security as well as reporting security concerns and providing ongoing supervision and training for staff on security procedures.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Nil
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Monitor and maintain store security. |
1.1.Implement store policy and procedures to ensure store security is maintained. 1.2.Monitor and review security procedures , according to store policy and legislative requirements . 1.3.Implement procedures to minimise theft of easily stolen merchandise. 1.4.Maintain security of cash, cash register and keys according to store policy. 1.5.Implement store procedures in regard to transactions . 1.6.Inform team members of store policy and procedures in regard to security. 1.7.Provide team members with feedback in regard to implementation or non implementation of store security procedures. 1.8.Provide staff with ongoing supervision and training to facilitate awareness and detection of theft. 1.9.Report matters likely to affect store security, according to store policy. |
2. Facilitate awareness and detection of theft. |
2.1.Inform team members of store policy and procedures in regard to security. 2.2.Provide team members with feedback in regard to implementation or non implementation of store security procedures. 2.3.Provide staff with ongoing supervision and training to facilitate awareness and detection of theft. |
Required Skills and Knowledge
This section describes the essential skills and knowledge and their level, required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Methods of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. |
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Store policy and procedures in regard to: |
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Security procedures may deal with: |
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Legislative requirements may include: |
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Transactions may include: |
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Team members may include: |
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Feedback may be given: |
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Training may include: |
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Report may be: |
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Unit Sector(s)
Cross-Sector
Competency field
Risk Management and Security