Unit of competency details

SIRXINV001A - Perform stock control procedures (Release 2)

Summary

Releases:
ReleaseStatusRelease date
2 (this release)Current 13/Jun/2012
(View details for release 1) Replaced11/Nov/2010

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by SIRRINV001 - Receive and handle retail stockNot equivalent. Updated to meet Standards for Training Packages. • Title changed to better reflect intent. • Competency Field changed to better reflect the application of the unit • Significant change to the expression of elements and performance criteria to streamline language and better define essential outcomes and performance • Updated knowledge requirements: o principles of stock control procedures o key features of retail products that relate to handling and storage 30/Mar/2016
Supersedes WRRI1B - Perform stock control proceduresUnit based on WRRI1B but not equivalent The following WRRI1B elements have been deleted 2. Rotate stock. This has been included as a PC under Element 1 in SIRXINV001A 3. Participate in stocktake 4. Reorder stock Dispatch goods. This has been included as a PC under Element 1 in SIRXINV001A. 10/Nov/2010

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
SIS10 - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 3.0-3.1 
SIR07 - Retail Services Training PackageRetail Services Training Package 3.0-3.3 
SFI11 - Seafood Industry Training PackageSeafood Industry Training Package 2.0-2.2 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 2.0 
FPI11 - Forest and Forest Products Training PackageForest and Forest Products Training Package 2.0-2.3 
FDF10 - Food ProcessingFood Processing 4.0-4.1 
AUR12 - Automotive Industry Retail, Service and Repair Training PackageAutomotive Industry Retail, Service and Repair Training Package 1.0-2.1 
AUR - Automotive Retail, Service and Repair Training PackageAutomotive Retail, Service and Repair Training Package 1.0-2.1 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
SIS20313 - Certificate II in Sport and RecreationCertificate II in Sport and Recreation 
SIS20312 - Certificate II in Sport and RecreationCertificate II in Sport and Recreation 
SIS20310 - Certificate II in Sport and RecreationCertificate II in Sport and Recreation 1-2 
SIR40112 - Certificate IV in Community PharmacyCertificate IV in Community Pharmacy 1-3 
SIR40107 - Certificate IV in Community PharmacyCertificate IV in Community Pharmacy 
SIR30212 - Certificate III in Retail OperationsCertificate III in Retail Operations 1-2 
SIR30112 - Certificate III in Community PharmacyCertificate III in Community Pharmacy 1-2 
SIR30107 - Certificate III in Community PharmacyCertificate III in Community Pharmacy 
SIR20312 - Certificate II in Retail Fast FoodCertificate II in Retail Fast Food 1-2 
SIR20307 - Certificate II in WholesaleCertificate II in Wholesale 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 089901 Purchasing, Warehousing And Distribution  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 089901 Purchasing, Warehousing And Distribution  23/Oct/2008 
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Modification History

The version details of this endorsed unit are in the table below. The latest information is at the top.

Release  

Comments 

Second Release

Editorial updates

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to handle stock in a retail environment. It involves receiving and processing incoming goods, rotating stock and dispatching goods.

Application of the Unit

This unit applies to team members who handle and move stock, to ensure efficient stock control within the retail environment. Team members are required to receive and process incoming goods, dispatch outgoing goods, rotate stock and maintain stock levels, assist with stocktaking, and report problems or discrepancies in stock to relevant personnel according to store policy and relevant legislation, whilst using safe working practices.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Pre-Requisites

Nil

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements and Performance Criteria

Element 

Performance Criteria 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Receive and process incoming goods.

1.1.Maintain cleanliness and orderliness in receiving bay according to store policy and procedures .

1.2.Unpack goods using correct handling techniques  and equipment , according to store policy.

1.3.Remove and promptly dispose of packing materials, according to store policy and relevant legislative requirements .

1.4.Check incoming stock and validate against purchase orders and delivery documentation, according to store policy and relevant legislative requirements.

1.5.Inspect items received for damage, quality, use by dates, breakage or discrepancies and record, according to store policy.

1.6.Record stock levels on store stock systems , according to store policy.

1.7.Rotate and store stock, according to the first in first out (FIFO) principle.

1.8.Dispatch stock to appropriate area or department.

1.9.Apply stock price and code labels when required according to store policy.

2. Rotate stock.

2.1.Carry out stock rotation procedures, according to store routine and policy.

2.2.Perform store code checking and reporting procedures, including recording of waste and markdowns.

2.3.Place merchandise to achieve a balanced, fully stocked display appearance and promote sales.

2.4.Place excess stock in storage or dispose of, according to store policy and legislative requirements.

2.5.Maintain safe lifting, shifting and carrying techniques according to store Work Health and Safety (WHS) policy and legislative requirements.

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills 

  • literacy and numeracy skills to:
  • follow set routines and procedures
  • use electronic labelling and ticketing equipment
  • stock records and delivery documentation
  • report problems

Required knowledge 

  • store policy and procedures in regard to:
  • stock control
  • store labelling policy
  • product quality standards
  • correct unpacking of goods
  • out-of-date, missing or damaged stock
  • equipment used
  • stock location
  • waste disposal
  • methods of storage
  • delivery documentation
  • stock record documentation
  • dispatch documentation
  • reporting faults and problems
  • relevant legislation and statutory requirements in regard to stock control, including WHS
  • relevant industry codes of practice

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • consistently applies store policy and procedures, industry codes of practice, relevant legislation and statutory requirements in regard to stock control
  • consistently applies safe working practices in the manual handling and moving of stock according to WHS legislation and store policy
  • interprets and applies manufacturer instructions with regard to handling stock and using relevant equipment
  • receives and processes incoming goods and dispatches outgoing goods according to store policy and procedures
  • rotates stock and performs out-of-code checking and reporting according to store policy and procedures
  • interprets and processes information accurately and responsibly.

Context of and specific resources for assessment 

Assessment must ensure access to:

  • a retail work environment
  • relevant equipment, including:
  • stock moving equipment
  • manual and electronic labelling and ticketing equipment
  • computers and stock recording equipment
  • relevant documentation, such as:
  • invoices, packing slips, dispatch documents and order forms
  • recording and tally sheets
  • store policy and procedures manuals
  • WHS regulations
  • relevant legislation and statutory requirements
  • industry codes of practice.

Methods of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • observation of performance in the workplace
  • third-party reports from a supervisor
  • written or verbal questioning to assess knowledge and understanding
  • review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Guidance information for assessmen t

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • SIRXCCS001A Apply point-of-sale handling procedures
  • SIRXRSK001A Minimise theft
  • SIRXCCS002A Interact with customers
  • SIRXFIN001A Balance point-of-sale terminal.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the performance criteria is detailed below.

Store policy and procedures  may relate to:

  • stock control
  • reception and dispatch
  • WHS
  • food safety.

Handling techniques  may vary according to:

  • stock characteristics
  • industry codes of practice
  • legislative requirements.

Equipment  may include:

  • electronic bar coding equipment
  • weighing machines
  • thermometers
  • trolley return equipment
  • portable data entry
  • cutting equipment
  • protective clothing.

Legislative requirements  may include:

  • WHS
  • hazardous substances and dangerous goods
  • labelling of workplace substances
  • waste removal and environmental protection
  • transport, storage and handling of goods.

Stock systems  may be:

  • manual
  • electronic.

Unit Sector(s)

Cross-Sector

Competency field

Inventory

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