Modification History
The version details of this endorsed unit are in the table below. The latest information is at the top.
Release |
Comments |
Second Release |
Editorial updates |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to use e-business approaches and tools to establish more efficient business operations.
Application of the Unit
This unit applies to team members who identify, trial and evaluate a range of e-business models, and to report to stakeholders on the contrasting features and benefits of models in order to select an e-business model to meet organisation requirements.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Nil
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Assess emerging electronic business capabilities and their relevance to sales and service systems. |
1.1.Identify new capabilities provided by online technologies and applications . 1.2.Identify strengths, weaknesses, opportunities and threats related to the introduction of e business solutions . 1.3.Assess impact of electronic enablement on current critical market factors . 1.4.Identify relationship of e-commerce capabilities to established business strengths . |
2. Confirm impact of business to business models on retail operations. |
2.1.Establish impact of trends in business to business developments on retail operations. 2.2.Assess the ability of business to business solutions to enhance current retail strategies . 2.3.Compare and confirm features and advantages of different business to business models. |
3. Confirm impact of business to consumer models on retail operations. |
3.1.Establish the impact of business to consumer trends on retail operations. 3.2.Assess the ability of business to consumer solutions to enhance current retail strategy. 3.3.Compare and confirm features and advantages of different business to consumer models. |
4. Evaluate and trial e business process and models. |
4.1.Compare and contrast features and benefits of different e business models . 4.2.Assess the relevance of each model to current retail and service strategies. 4.3.Select e business processes and models. 4.4.Set performance requirements for an e business process and model. 4.5.Trial e business process and model. 4.6.Document, evaluate and report on data collected from e business trials. 4.7.Select e business model for adoption. |
Required Skills and Knowledge
This section describes the essential skills and knowledge and their level, required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Methods of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessmen t |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. |
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Online technologies and applications may include: |
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E -business solutions may involve: |
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Critical market factors may include: |
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Business strengths may include: |
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Retail strategies must include: |
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E -business models may vary according to: |
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Evaluation may include: |
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Unit Sector(s)
Cross-Sector
Competency field
E-Business