Modification History
Not applicable.
Description
A set of skills in online retail coordination.
Pathways Information
Achievement of these units may provide credit towards the SIR30216 Certificate III in Retail or the SIR40316 Certificate IV of Retail Management.
Licensing/Regulatory Information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Skill Set Requirements
|
Unit code |
Unit title |
|
SIRXCEG006 |
Provide online customer service |
|
SIRXECM001 |
Monitor and interpret online data analytics |
|
SIRXECM002 |
Prepare digital content |
|
SIRXMKT002 |
Use social media to engage customers |
Target Group
Individuals working in an online retail environment and performing a range of basic fundamental and day-to-day operational tasks for the coordination of online retail activities.
Suggested words for Statement of Attainment
These units of competency from the SIR Retail Services Training Package provide a set of skills to perform basic tasks associated with the day to day operations of an online business.
