Modification History
The version details of this skill set are in the table below. The latest information is at the top.
Release |
Comments |
First Release |
New skill set |
Description
Not applicable.
Pathways Information
These units provide a credit towards the SIR40212 Certificate IV in Retail Management.
Licensing/Regulatory Information
Readers should ensure that they have also read the part of the Training Package that outlines licensing and regulatory requirements.
Skill Set Requirements
Units |
Unit Code |
Unit Title |
BSBLED401A |
Develop teams and individuals |
|
SIRXQUA002A |
Lead a team to foster innovation |
|
TAEDEL301A |
Provide work skill instruction |
|
TAEDEL402A |
Plan, organise and facilitate learning in the workplace |
|
TAEDEL404A |
Mentor in the workplace |
Target Group
This skill set provides the skills and knowledge required by a line manager in the retail services setting.
Suggested words for Statement of Attainment
These competencies from the SIR07 V3 Retail Services Training Package meet skills required to undertake the role of coach or mentor in a customer service environment.