Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to analyse the operating environment and use results to develop, implement and review a retail strategy.
This unit applies to senior personnel working in a diverse range of sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and strategic planning.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Strategy
Unit Sector
Retail
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Analyse the operating environment. |
1.1.Review organisational vision, mission, values and current strategy as available. 1.2.Consult with key stakeholders on current and future direction of the organisation. 1.3.Research and identify trends in consumer behaviour to inform strategy development. 1.4.Conduct competitor analysis to inform strategy development. 1.5.Conduct environmental analysis of the retail market place. 1.6.Use information gained to determine strengths, weaknesses, opportunities and threats of the organisation. |
2. Develop the strategic plan. |
2.1.Establish objectives that meet the desired future strategic position of the organisation. 2.2.Develop action plans outlining steps required to achieve strategic objectives. 2.3.Develop quantitative and qualitative evaluation criteria to be used in reviewing the strategic plan. 2.4.Ensure strategic plan aligns with organisational vision, mission, and values. 2.5.Circulate strategic plan to relevant stakeholders for comment, support and endorsement. |
3. Implement, monitor and evaluate the strategic plan. |
3.1.Communicate strategic plan to all relevant stakeholders. 3.2.Implement plan, ensuring shared understanding of and commitment to strategic objectives addressing any barriers as they arise. 3.3.Monitor and refine the strategic plan as required. 3.4.Evaluate and review performance against strategic objectives and evaluation criteria. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Oral communications skills to: |
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Planning and organising skills to: |
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Technology skills to: |
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Unit Mapping Information
No equivalent unit.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d