Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to develop retail space and product management plans. It requires the ability to review the productivity of space and product performance to define product placement strategies and layouts that achieve commercial business objectives.
This unit applies to visual merchandisers and stylists working in a diverse range of sectors and business contexts. They operate with independence, under limited supervision of others, and within established organisational policies and procedures. They may have responsibility for making a range of creative and operational decisions within the scope of their job role.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Merchandising
Unit Sector
Retail
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify space and product management requirements. |
1.1. Consult with relevant personnel to identify organisational space and product management requirements. 1.2. Access and review organisational standards and guidelines for space and product management. 1.3. Research trends in retail space and product management to inform planning. 1.4. Identify and assess factors impacting space and product management planning. |
2. Develop space management plan. |
2.1. Access and review store design plans and dimensional data to determine store features and constraints. 2.2. Plan optimal store layout and fixture space. 2.3. Identify opportunities to optimise use of space and create efficiencies in customer traffic flow. 2.4. Identify opportunities to enhance customer experience and commercial profitability through space management. 2.5. Identify potential commercial and customer experience challenges and undertake planning to minimise impact. 2.6. Document an accurate, to-scale, space management plan using digital design software. 2.7. Ensure space management plan complies with regulatory and work, health and safety requirements. |
3. Develop a store product management plan. |
3.1. Confirm product performance targets, inventory levels, customer profiles and marketing strategies to inform product management plan. 3.2. Calculate inventory volumes and capacity of fixtures required to support the display of the merchandise. 3.3. Consider product category adjacencies and grouping according to features, price, size and type. 3.4. Identify constraints and opportunities impacting management planning. |
4. Communicate the space and product management plan. |
4.1. Develop action plans for the implementation of space and product management plans, including any required dismantling of existing layout. 4.2. Present space and product management plan to relevant personnel and make any required adjustments. 4.3. Gain approval for space and product management plans. 4.4. Communicate implementation plans to relevant personnel and ensure consistent understanding of requirements. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria, are listed here, along with a brief context statement. |
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SKILLS |
DESCRIPTION |
Numeracy skills to: |
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Technology skills to: |
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Unit Mapping Information
No equivalent unit.
Links
Companion Volume Implementation Guides - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ca051b1b-5101-4ec2-ac1c-49699303188d