Modification History
The version details of this endorsed unit are in the table below. The latest information is at the top.
Release |
Comments |
First Release |
This is a revised unit, based on and equivalent to SIRPPKS011A Provide information, products and services on asthma. New functional area. No change to overall scope or outcomes of the unit. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to develop an understanding of the asthma condition and provide information on products, services and self-care practices to support a customer’s asthma management.
Application of the Unit
This unit applies to community pharmacy employees working as pharmacy assistants or dispensary assistants. Pharmacy assistants work directly with customers, supporting their asthma management. In situations where asthma sufferers require referral to a pharmacist for therapeutic advice, or where the supply of Pharmacist Only Medicines or products is required, the pharmacy assistant gathers information, refers the customer on, and then supports the pharmacist by finalising the supply of medicines and products.
A person undertaking this role is required to work under the supervision of a pharmacist.
Licensing/Regulatory Information
All relevant federal, state or territory legislation, Pharmacy Board of Australia Guidelines, and established practice and quality assurance standards are to be met relating to the promotion and supply of Pharmacy Medicines (S2) and Pharmacist Only Medicines (S3).
Pre-Requisites
SIRCHCS201 |
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines |
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Develop knowledge of the asthma condition and related products. |
1.1.Recognise signs and symptoms of the asthma condition. 1.2.Identify contributing factors and groups at risk of the asthma condition. 1.3.Identify and locate the pharmacy range of asthma-related medicines and products. 1.4.Identify and access sources of information on asthma management. |
2. Identify customer asthma management needs. |
2.1.Follow pharmacy protocols and procedures to identify the customer, and customer needs and symptoms, including common triggers, duration and severity. 2.2.Check if customer is on an asthma action plan. 2.3.Confirm relevant symptoms, their duration and their severity. 2.4.Identify and act on triggers for referral to a pharmacist . 2.5.Follow pharmacy procedures to respect and protect customer privacy. |
3. Supply and advise on asthma medicines, products and services. |
3.1.Finalise supply of scheduled medicines and products to customer or follow pharmacist therapeutic advice where required. 3.2.Explain and demonstrate use, care and maintenance of aids and equipment as appropriate to customer needs. 3.3.Explain to customer the pharmacy services available to support asthma management. 3.4.Suggest sources of lifestyle and self-care advice where relevant to desired health-care outcomes. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure that competency is:
Assessment must ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Symptoms may include: |
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Asthma-related medicines and products may include: |
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Sources of information may include: |
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Protocols and procedures may include: |
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Customer may include people: |
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Common triggers may include: |
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Triggers for referral to a pharmacist may include: |
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Scheduled medicines may include: |
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Unit Sector(s)
Community Pharmacy
Competency field
Health Care Support