Training package details

SIR07 - Retail Services Training Package (Release 3.3)

Summary

Releases:
ReleaseStatusRelease dateApproval process
3.3 (this release)Current 14/Sep/2013ISC upgrade (Approval date: 13/Sep/2013)
(View details for release 3.2) Replaced21/Jan/2013 ISC upgrade (Approval date: 21/Jan/2013)
(View details for release 3.1) Replaced14/Aug/2012 ISC upgrade (Approval date: 14/Aug/2012)
(View details for release 3.0) Replaced13/Jun/2012 NSSC process (Endorsement date: 13/Jun/2012)
(View details for release 1.3) Replaced26/Feb/2011 NSSC process (Endorsement date: 24/Aug/2007)

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes WRP02 - Community Pharmacy Training Package (Superseded by SIR07) Community Pharmacy, WRR02 Retail and WRW01 Wholesale Training Packages 26/Feb/2011
Supersedes WRR02 - Retail Training Package (Superseded by SIR07) 26/Feb/2011
Supersedes WRW01 - Wholesale Training Package (Superseded by SIR07) 26/Feb/2011

Industry skills council

Organisation:
Service Skills Australia 
Group name:
Service Skills Australia  
Job title:
 
Phone:
+61 2 8243 1200 
Mobile:
 
Fax:
+61 2 8243 1299 
Email:
info@serviceskills.com.au 
Address:
GPO BOX 4194
Sydney NSW 2001 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 SIR10112 - Certificate I in Retail ServicesCertificate I in Retail Services Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 SIR20212 - Certificate II in Retail ServicesCertificate II in Retail Services Current
 SIR20112 - Certificate II in Community PharmacyCertificate II in Community Pharmacy Current
 SIR20312 - Certificate II in Retail Fast FoodCertificate II in Retail Fast Food Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 SIR30212 - Certificate III in Retail OperationsCertificate III in Retail Operations Current
 SIR30312 - Certificate III in Retail SupervisionCertificate III in Retail Supervision Current
 SIR30112 - Certificate III in Community PharmacyCertificate III in Community Pharmacy Current
 SIR30412 - Certificate III in Business to Business SalesCertificate III in Business to Business Sales Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 SIR40212 - Certificate IV in Retail ManagementCertificate IV in Retail Management Current
 SIR40112 - Certificate IV in Community PharmacyCertificate IV in Community Pharmacy Current

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 SIR50212 - Diploma of Visual MerchandisingDiploma of Visual Merchandising Current
 SIR50112 - Diploma of Retail ManagementDiploma of Retail Management Current

Toggle visibility of information in grouping for 'Qualification Level: Graduate Certificate'Qualification Level: Graduate Certificate

 SIR80112 - Vocational Graduate Certificate in Retail LeadershipVocational Graduate Certificate in Retail Leadership Current

Units of competency

CodeSort Table listing the units of competency related to this training package. by the 'Code' columnTitleSort Table listing the units of competency related to this training package. by the 'Title' columnUsageReleaseSort Table listing the units of competency related to this training package. by the 'Release' column
SIRXCCS408 - Build retail relationships and sustain customer loyaltyBuild retail relationships and sustain customer loyalty Current
SIRXCCS509 - Manage business customersManage business customers Current
SIRXCLM101 - Organise and maintain work areasOrganise and maintain work areas Current
SIRXCLM402 - Manage store facilitiesManage store facilities Current
SIRXCOM101 - Communicate in the workplace to support team and customer outcomesCommunicate in the workplace to support team and customer outcomes Current
SIRXCOM202 - Communicate with customers using technologiesCommunicate with customers using technologies Current
SIRXEBS001A - Acquire and retain online customersAcquire and retain online customers Current
SIRXEBS002A - Manage retail brands onlineManage retail brands online Current
SIRXEBS003A - Manage and promote business to business e-commerce solutionsManage and promote business to business e-commerce solutions Current
SIRXEBS004A - Select an e-business modelSelect an e-business model Current
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Imported units of competency

CodeTitleSort Table listing Imported units of competency by the 'Title' columnUsageReleaseSort Table listing Imported units of competency by the 'Release' columnBelongs to training package
BSBREL402A - Build client relationships and business networksBuild client relationships and business networks CurrentBSB07 - Business Services Training Package
BSBRES401A - Analyse and present research informationAnalyse and present research information CurrentBSB07 - Business Services Training Package
BSBSMB401A - Establish legal and risk management requirements of small businessEstablish legal and risk management requirements of small business CurrentBSB07 - Business Services Training Package
BSBSMB402A - Plan small business financesPlan small business finances CurrentBSB07 - Business Services Training Package
BSBSMB406A - Manage small business financesManage small business finances CurrentBSB07 - Business Services Training Package
BSBSUS201A - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practices CurrentBSB07 - Business Services Training Package
BSBSUS301A - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practices CurrentBSB07 - Business Services Training Package
BSBSUS501A - Develop workplace policy and procedures for sustainabilityDevelop workplace policy and procedures for sustainability CurrentBSB07 - Business Services Training Package
BSBWOR301B - Organise personal work priorities and developmentOrganise personal work priorities and development CurrentBSB07 - Business Services Training Package
BSBWOR501B - Manage personal work priorities and professional developmentManage personal work priorities and professional development CurrentBSB07 - Business Services Training Package
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