Qualification details

SIH30111 - Certificate III in Hairdressing (Release 2)


ReleaseStatusRelease date
2 (this release)Current 19/Aug/2013
(View details for release 1) Replaced20/Jul/2011

Usage recommendation:
Is superseded by SHB30416 - Certificate III in HairdressingNot Equivalent • Updated to meet Standards for Training Packages• SHBHREF001 Curl and volumise hair with chemical treatments - moved from core to elective. • Total number of units for completion reduced from 32 to 28. Core units reduced from 26 to 21; elective units increased from 6 to 7. • Reduction in total number of units to achieve qualification reflects consolidation of units. 30/Mar/2016
Supersedes WRH30109 - Certificate III in HairdressingSIH30111 replaces WRH30109 as the intent of the qualification remains unchanged. The total number of units required to complete this qualification has increased from 29 to 32 units. The number of core units has increased from 23 to 26 units. The number of elective units remains at 6 units; of which 3 must be chosen as one of 2 specialisation groups. 19/Jul/2011

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBSUS201A - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practices Core
SIBXCCS201A - Conduct financial transactionsConduct financial transactions Core
SIBXCCS202A - Provide service to clientsProvide service to clients Core
SIHHBAS201A - Perform shampoo and basin servicesPerform shampoo and basin services Core
SIHHBAS202A - Perform head, neck and shoulder massagePerform head, neck and shoulder massage Elective
SIHHCCS302A - Perform a full client consultationPerform a full client consultation Core
SIHHCCS303A - Respond to service related and technical problemsRespond to service related and technical problems Core
SIHHCCS304A - Plan services for special eventsPlan services for special events Elective
SIHHCLS302A - Colour and lighten hairColour and lighten hair Core
SIHHCLS303A - Design and perform full and partial highlighting techniquesDesign and perform full and partial highlighting techniques Core
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SchemeCodeClassification value
ANZSCO Identifier 391111 Hairdresser 
ASCO (occupation type) Identifier 4931-11 Hairdresser 
ASCED Qualification/Course Field of Education Identifier 1103 Personal Services 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 391111 Hairdresser 18/Nov/2011 
ASCO (occupation type) Identifier 4931-11 Hairdresser 18/Nov/2011 
ASCED Qualification/Course Field of Education Identifier 1103 Personal Services 18/Nov/2011 
Qualification/Course Level of Education Identifier 514 Certificate III 20/Jul/2011 
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Modification History

The release details of this endorsed qualification are set out in the table below. The latest information is at the top.




Metadata corrections.

Editorial update to Pathways Information.


Initial release.


This qualification reflects the role of individuals employed as hairdressers working as part of a team in a hairdressing environment, and who are competent in communicating in the workplace, consulting with clients, selling products and services, and designing and applying a broad range of technical hairdressing services on clients.

These individuals possess a range of well-developed skills where discretion and judgement is required and are responsible for their own outputs.

This qualification is suitable for an Australian Apprenticeship pathway, however, it is not suitable for VETiS delivery.

Job roles 


Pathways Information

After achieving SIH30111 Certificate III in Hairdressing, individuals may undertake:

  • SIH40111 Certificate IV in Hairdressing
  • SIB50210 Diploma of Salon Management
  • SIH80113 Graduate Certificate in Hairdressing Creative Leadership

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Entry Requirements

There are no entry requirements to this qualification.

Employability Skills Summary

The following table contains a summary of the Employability Skills as identified by the hairdressing industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry/enterprise requirements for this qualification include: 


Using questioning and active listening to ascertain and respond to client needs to ensure clients enjoy a positive experience that reflects salon values; negotiating responsively with client to suggest new looks, products and services; ensuring and confirming client satisfaction; giving clear instructions to apprentices and other team members; regularly carrying out verbal instructions from other team members and supervisors; reading and interpreting product and tool manufacturer’s instructions and other work related documents; completing simple written workplace forms and sharing work related information with other team members.


Supervising apprentices and working collaboratively with other team members; supporting the team; respecting and understanding others views; giving and receiving feedback in the context of a salon environment where employees are expected to perform their individual tasks but also look for opportunities to assist others at peak client periods and to share technical expertise.


Demonstrating sensitivity to client needs and concerns, anticipating problems and acting to avoid them where possible; Solving technical and service problems in the context of a team structure where, decisions may be made independently or may be referred to another technical team member or a supervisor for support or resolution depending upon salon policy and procedures.

Initiative and enterprise

Acting independently within the context of a team structure where some supervision may occur; regularly suggesting new hairdressing design, service and product ideas to clients.

Planning and organising

Planning and carrying out complex technical and salon tasks to accommodate salon service timelines and priorities.


Understanding and following salon policies regarding work availability, rosters and work duties; working within the salon culture by practising inclusive behaviour, effective management of personal presentation, hygiene, and time; efficiently prioritising and completing delegated tasks under instruction.


Identifying personal strengths and weaknesses in the context of the job role; recognising how to personally learn best at work; seeking opportunities to learn new ways of doing things; implementing changes within the context of salon procedures and wider industry product and technical developments.


Using and maintaining a range of salon technology in the context of available equipment and salon procedures; recognising and reporting faulty equipment and following salon occupational health and safety procedures.

Packaging Rules

32 units must be completed:

  • 26 core units
  • 6 elective units comprised of:
  • all 3 units from either of the following elective groups:
  • Group A – General Hairdressing
  • Group B – Men’s Hairdressing
  • 3 units from Group C – General elective units
  • general electives may include a maximum of 2 elective selected from electives packaged in the Certificate IV in Hairdressing.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Core units 


Participate in environmentally sustainable work practices


Conduct financial transactions


Provide service to clients


Perform shampoo and basin services


Perform a full client consultation


Respond to service related and technical problems


Design haircut structures


Apply one length or solid haircut structures


Apply graduated haircut structures


Apply layered haircut structures


Apply over-comb techniques


Perform chemical curling and volumising services


Perform chemical straightening and relaxing services


Colour and lighten hair


Design and perform full and partial highlighting techniques


Neutralise unwanted colours and tones


Perform on scalp full head and retouch bleach services


Design and apply short to medium length hair design finishes


Maintain and organise tools, equipment and work areas


Apply the principles of hairdressing science


Identify and treat hair and scalp conditions


Coordinate clients and services


Develop and expand a client base


Apply salon safety procedures


Communicate in the workplace


Work effectively in a retail environment

Elective units 

Group A - General hairdressing 


Combine structures for current haircut designs


Combine structures for traditional and classic men’s haircut designs


Design and apply classic long hair up styles

Group B - Men's hairdressing 


Combine structures for traditional and classic men’s haircut designs


Design and maintain beards and moustaches


Perform face and head shaves

Group C - General elective units 


Perform head, neck and shoulder massage


Plan services for special events


Combine structures for current haircut designs


Design and maintain beards and moustaches


Perform face and head shaves


Select and apply hair extensions


Perform protein straightening and relaxing treatments


Hone and strop straight razors


Participate in a session styling team


Advise on products and services


Recommend hair, beauty and cosmetic products and services


Perform stock control procedures


Merchandise products

Training component details
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