ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct preparatory procedures.

1.1 Prepare and use personal protective equipment.

1.2 Prepare mortuary area and appropriate instruments and equipment.

1.3 Access and analyse photographs of the deceased person, if available, to assist with eye restorative work.

2. Unpack and clean eye sockets.

2.1 Remove and dispose of packed materials from eye socket.

2.2 Examine eye socket to determine presence of severed vessels.

2.3 Clean eye socket using cotton wool and appropriate disinfectant.

3. Complete restorative work.

3.1 Repack eye sockets using appropriate materials and processes to prevent leakage.

3.2 Shape eyes into natural position using appropriate eye shaping techniques referring to photographs of the deceased person, if available, as required.

3.3 Close upper eyelid 2/3 down and lower eyelid 1/3 up.

3.4 Conduct evaluation of restorative work and take corrective action to ensure eye closure looks natural.

4. Clean instruments, equipment and mortuary area.

4.1 Clean, disinfect or sterilise instruments and equipment.

4.2 Dispose of waste materials.

4.3 Store instruments and equipment and report faults.

4.4 Clean and disinfect mortuary area.

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify marketing opportunities

1.1 Analyse information on market and business needs to identify marketing opportunities

1.2 Research potential new markets and assess opportunities to enter, shape or influence each market, and the likely contribution to the business

1.3 Explore entrepreneurial, innovative approaches and creative ideas for their potential business application, and develop into potential marketing opportunities

2. Investigate marketing opportunities

2.1 Identify and analyse opportunities in terms of their likely fit with organisational goals and capabilities

2.2 Evaluate each opportunity to determine its impact on current business and customer base

2.3 Use an assessment of external factors, costs, benefits, risks and opportunities to determine the financial viability of each marketing opportunity

2.4 Determine probable return on investment and potential competitors

2.5 Describe and rank marketing opportunities on their viability, and likely contribution to the business

3. Evaluate required changes to current operations

3.1 Identify and document changes needed to current operations to take advantage of viable marketing opportunities

3.2 Ensure organisational changes to service an increased or different customer base including provision for continued quality of service to existing customers

3.3 Estimate resource requirements for changed operations

3.4 Determine and communicate viability of making changes to current operations to key stakeholders

3.5 Document newly identified marketing opportunities and required changes

Skill 

Performance Criteria 

Description 

Reading

1.1-1.3, 2.1-2.4, 3.1

• Evaluates and comprehends textual information from a range of sources and draws own conclusions

Writing

1.1-1.3, 2.5, 3.1, 3.4, 3.5

• Integrates information from a number of sources to develop material that supports purposes of documentation using suitable grammatical structure and clear, logical language

Oral Communication

2.5, 3.4

• Presents opinions, ideas and organisational requirements clearly and creatively using language and presentation techniques appropriate to audience and environment
• Elicits views and opinions of others by listening and questioning

Numeracy

2.3, 2.4, 3.3

• Evaluates financial and marketing data using whole numbers, decimals and percentages to make accurate calculations

Navigate the world of work

2.1

• Recognises and follows explicit and implicit organisational protocols and meets expectations associated with own role

Interact with others

2.5, 3.4

• Selects appropriate form, channel and mode of communication for a specific purpose relevant to own role

Get the work done

1.1-1.3, 2.1-2.4, 3.1, 3.2, 3.3, 3.4

• Develops plans to manage relatively complex tasks with an awareness of how they may contribute to longer-term operational and strategic goals
• Makes decisions by systematically analysing information, identifying and evaluating options against set criteria, and choosing most appropriate option
• Evaluates outcomes of decisions to identify opportunities for improvement
• Develops new and innovative ideas through exploration, analysis and critical thinking

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBMKG501 Identify and evaluate marketing opportunities

BSBMKG501B Identify and evaluate marketing opportunities

Updated to meet Standards for Training Packages

Equivalent unit