Qualification details

SIF20108 - Certificate II in Funeral Operations (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 19/Feb/2009

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to SIF20113 - Certificate II in Funeral OperationsRevised qualification provides greater flexibility to reflect other job outcomes for the funeral services industry at the AQF 2 level. Changes to packaging rules include the removal of specialisations and greater choice of imported units from other training packages and accredited courses. The total number of units required to complete this qualification remains at 12. The number of core units has decreased from 5 to 3. The number of elective units has increase from 7 to 9. 21/Jun/2013
Supersedes and is equivalent to WFS20202 - Certificate II in Funeral Services (Funeral Operations) 19/Feb/2009

Training packages that include this qualification

Classifications

SchemeCodeClassification value
ANZSCO Identifier 451399 Funeral Workers Nec 
ASCO (occupation type) Identifier 3399-29 Funeral Director 
ASCED Qualification/Course Field of Education Identifier 1103 Personal Services 
Qualification/Course Level of Education Identifier 521 Certificate II 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 451399 Funeral Workers Nec 19/Feb/2009 
ASCO (occupation type) Identifier 3399-29 Funeral Director 19/Feb/2009 
ASCED Qualification/Course Field of Education Identifier 1103 Personal Services 19/Feb/2009 
Qualification/Course Level of Education Identifier 521 Certificate II 19/Feb/2009 
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Modification History

Not applicable.

Description

This qualification provides the skills and knowledge for an individual to be competent in assisting funeral directors to conduct funerals or to undertake mortuary assistant duties, depending on the qualification stream chosen. All qualification outcomes require knowledge and application of funeral services industry protocols when dealing with the bereaved. Work would be undertaken in a funeral home or mortuary.

This qualification is designed to reflect the role of employees who work under supervision. It involves the use of a broad knowledge base incorporating some theoretical concepts and requires the identification, analysis and evaluation of information from a variety of sources.

This qualification is suitable for an Australian apprenticeship pathway.

Job roles 

Graduates with this qualification who undertake the specialist funeral stream could work in funeral homes assisting the funeral director in transferring deceased remains; preparing, driving and maintaining funeral vehicles; and assisting in the conduct of funerals.

Graduates with this qualification who undertake the specialist mortuary administration stream could work in a funeral home mortuary providing administration and operational support, which may include contact with deceased remains.

Possible job titles include:

  • funeral director's assistant
  • mortuary assistant
  • funeral escort or driver.

Prerequisite requirements 

There are no prerequisites for entry to this qualification or units within this qualification with prerequisites.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

EMPLOYABILITY SKILLS SUMMARY 

SIF20108 Certificate II in Funeral Operations 

The following table contains a summary of the employability skills required by the funeral services industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill 

Industry /enterprise requirements for this qualification include :

Communication 

Use written and verbal communication skills to determine and confirm work requirements and client needs and to share workplace-related information with internal and external personnel. Read and interpret workplace documentation and complete written documentation to meet workplace and regulatory requirements. Conduct all communications according to funeral services industry communication protocols for dealing with the bereaved.

Problem solving 

Identify and clarify problems and develop solutions using existing workplace policies, procedures and practices. Recognise and refer issues beyond own scope of authority for resolution by a supervisor or manager, depending on workplace policy and procedure.

Initiative and enterprise 

Take proactive responsibility for own areas of work performance and actively apply workplace policies and procedures to work roles. Take positive action to report hazards or risk situations to supervisors.

Teamwork 

Work collaboratively with other team members and external personnel according to workplace policy and procedures and within boundaries of own work responsibilities. Support the team by taking responsibility for own work and acting on instructions from supervisor or manager.

Planning and organising 

Understand scope of own work based on relevant workplace information. Use and maintain required resources and manage risk in the context of the job role, established authorities and workplace policy and procedures.

Self-management 

Understand and follow legislative and workplace requirements relevant to scope of own work. Monitor own grief responses. Take responsibility for own work performance according to workplace policy and procedures and established workplace practices.

Learning 

Identify personal strengths and weaknesses in the context of the job role and take responsibility for formal and informal ongoing learning. Identify and assess sources of funeral services industry information sources. Share skills and knowledge in the workplace through the provision of feedback to other staff, including managers and supervisors.

Technology 

Use and maintain a range of technology such as electronic communication equipment for those performing job roles associated with the specialist funeral stream of the qualification. Use and maintain a range of engraving and sterilising equipment for those performing job roles associated with the specialist mortuary administration stream of the qualification. Recognise and report faulty equipment and follow workplace OHS procedures.

Due to the variations in job outcomes related to the specialist streams required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

Packaging Rules

QUALIFICATION RULES 

To achieve a Certificate II in Funeral Operations, 12 units must be completed:

  • 5 core units
  • 3 units from one of the following Specialist Streams:
  • Specialist Stream A: Funeral
  • Specialist Stream B: Mortuary Administration
  • 4 elective units:
  • a minimum of two elective units must be selected from the elective units listed below
  • a maximum of two elective units not appearing in the list below may be selected from any endorsed Training Package or acrcredited course.
  • in all cases, selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

CORE UNITS 

SIFCCS001B

Provide service to clients

SIFIND001B

Work effectively in the funeral services industry

SIFIND002A

Deal with grief and trauma

SIFOHS002A

Follow infection and contamination control procedures

SIFOHS001A

Follow OHS procedures

or 

SIFOHS003A

Follow mortuary OHS procedures

SPECIALIST STREAM UNITS 

Specialist Stream A : Funeral 

SIFFNL001A

Transfer deceased persons

SIFFNL002A

Assist with the conduct of a funeral

SIFTVM001A

Drive funeral vehicles

SIFTVM002A

Inspect and maintain vehicles and equipment

TLIC107C

Drive vehicle

Specialist Stream B : Mortuary Administration 

BSBINM201A

Process and maintain workplace information

SIFMWK001A

Encoffin the deceased person

SIFMWK002A

Maintain linen supplies

SIFMWK003A

Clean and sterilise mortuary items and equipment

ELECTIVE UNITS 

Burials and Cremations 

SIFBCR002A

Transfer coffins and caskets

SIFBCR004A

Bury coffins and caskets

SIFBCR006A

Coordinate chapel operations

Building and Grounds Maintenance 

SIFBGM002A

Maintain property and structures

Client and Customer Service 

SIFCCS002A

Prepare and present finger food

Funeral Operations 

SIFFNL001A

Transfer deceased persons

SIFFNL002A

Assist with the conduct of a funeral

Mortuary Work and Embalming 

SIFMWK001A

Encoffin the deceased person

SIFMWK002A

Maintain linen supplies

SIFMWK003A

Clean and sterilise mortuary items and equipment

Tools , Vehicles and Machinery 

SIFTVM001A

Drive funeral vehicles

SIFTVM002A

Inspect and maintain vehicles and equipment

Imported units of competency 

BSBADM101A

Use business equipment and resources

BSBCMN207A

Prepare and process business/financial documents

BSBINM201A

Process and maintain workplace information

BSBINM202A

Handle mail

BSBITU202A

Create and use spreadsheets

BSBWOR204A

Use business technology

HLTFA301B

Apply first aid

SITHFAB009A

Provide responsible service of alcohol

SITHFAB010A

Prepare and serve non-alcoholic beverages

TLIC107C

Drive vehicle

TLID1007C

Operate a forklift

TLIJ107C

Apply quality procedures

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