Unit of competency details

Elements describe the essential outcomes of a Unit of Competency.

Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised  text is used, further information is detailed in the Range Statement. Assessment of performance is to be consistent with the Evidence Guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Investigate alleged breaches 

1.1 Alleged breaches  are investigated in accordance with organisational policies and procedures 

1.2 Inspections  or searches  are conducted in accordance with assigned powers and organisational policies and procedures and all relevant details accurately recorded or reported to supervising officer

1.3 Available information  is assessed against relevant legislation  to determine if a breach has occurred

1.4 Any complainants are advised of investigation outcomes in accordance with organisational policies and procedures

1.5 All parties are informed of their rights according to legislation and within appropriate timeframes

1.6 Investigation is referred to higher authority if beyond own legal powers, organisational responsibility or practical powers

2. Determine appropriate action to achieve compliance 

2.1 Consultation is undertaken with alleged offending party to facilitate resolution if appropriate

2.2 Options for action are identified that will allow compliance to be achieved at the earliest possible date

2.3 Practical action plan to achieve compliance is developed as a result of consultation

3. Undertake action to achieve compliance 

3.1 Relevant parties are notified  in terms that clearly explain breaches and action required to achieve compliance

3.2 Any immediate actions  undertaken to ensure public safety and compliance with legislation are in accordance with law and organisational policies and procedures

3.3 Appropriate report recommending action or detailing action taken is submitted  to appropriate personnel in accordance with organisational policies and procedures

3.4 Legal proceedings are instigated within the required timeframe 

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills 

• consult in person and via the telephone
• negotiate
• solve problems
• write clear and accurate reports (to organisational requirements)

Required Knowledge 

• current principles and practices to monitor areas under jurisdiction to ensure compliance
• organisational negotiating parameters
• organisational policies and procedures relating to obtaining information, advising complainants
• relevant investigation techniques
• relevant legislation and regulations

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Assessment must confirm the ability to:

• undertake comprehensive investigations within policy
• develop a practical action plan
• write clear notices and reports.

Consistency in performance 

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment 

Context of assessment 

Competency should be assessed over time in a range of actual or simulated workplace environments.

Specific resources for assessment 

There are no specific resource requirements for this unit.

Method of assessment 

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

• direct observation
• interviewing the candidate
• journals and workplace documentation
• third party reports from supervisors
• written or oral questions.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised  wording in the Performance Criteria is detailed below.

Breaches  may occur in:

• Pedestrian precincts
• Private houses or shops
• Public parks
• Public recreation areas
• Remote communities
• Rural or urban environments including national parks
• Streets
• Waterways

Breaches  may include:

• Boating or fishing offences
• Chemical spills
• Fires
• Liquor offences
• Motor vehicle or traffic offences
• Pollution
• Public order offences
• Smuggling of native flora and fauna
• Trespass
• Other regulatory offences

Organisational policies and procedures may vary between sectors and organisations  and may include:

• General orders
• Operational corporate and strategic plans
• Operational performance standards
• Organisational standard operating procedures
• Organisation's approach to environmental management and sustainability

Inspections  may include:

• Clothing
• Equipment
• Firearms
• Houses
• Land or vehicles

Searches  may be for:

• Persons
• Property or vehicles

Information  may include:

• Directions from supervisor/management
• Instructions
• Interviews - formal and informal
• Media reports
• Oral reports and anecdotes
• Reports from experts
• Reports from other agencies
• Team meetings
• Written records

Legislation  may include:

• Acts and regulations concerning offences
• Acts and regulations concerning the organisation
• By-laws or other regulations established by the organisation

Notifying relevant parties  may include:

• Oral reports
• Written notices

Immediate actions  may include:

• Confiscating vehicle keys
• Destroying alcohol
• Removing barriers
• Seizing exhibits or vehicles

Timeframe  may include:

• Legislative requirements
• Organisational requirements
• State/territory statute of limitations

Submitting appropriate report  may include:

• Completing forms
• Oral reports
• Written reports