Unit of competency
Modification History
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Release |
Comments |
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This unit was released in PSP Public Sector Training Package release 1.0 and meets the Standards for Training Packages. This unit supersedes and is equivalent to PSPHR403A Provide a consultancy service for human resource management.
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Application
This unit describes the skills required to provide human resource information and advice to assist managers and others to deal with human resource matters. It includes identifying consultancy requirements, providing support to line managers and individual staff, and advising on linkages between human resource policy and organisational objectives.
This unit applies to those working in public sector administration roles involving human resources.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work independently, performing complex tasks in a range of familiar contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Competency Field
Human resource management
Elements and Performance Criteria
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ELEMENTS |
PERFORMANCE CRITERIA |
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Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
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1. Identify consultancy requirements |
1.1 Conduct consultation with key stakeholders to identify support needs of those who provide human resource services in the organisation. 1.2 Conduct an analysis of information needs, learning requirements and resources required for provision of human resource services. 1.3 Give advice to management and key stakeholders on requirements for the delivery of human resource services. 1.4 Establish, disseminate and explain the objectives, parameters, and performance standards for human resource services delivered through others. |
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2. Provide human resource support |
2.1 Provide information, advice, training and support on a range of human resource policies and procedures. 2.2 Tailor information and support strategies to meet the needs of diverse audiences. 2.3 Promote the available expertise and extent of human resource consultancy services to facilitate organisational awareness and access. 2.4 Monitor the provision of information, advice, training and support and deal with issues or refer them. 2.5 Apply limits of own authority and expertise and make referrals based on knowledge of resources across and outside the organisation. |
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3. Advise on organisation level linkages |
3.1 Consult organisational business plans and identify linkages to the organisation’s strategic human resource policy and procedures. 3.2 Obtain information and advice to ensure knowledge of broad organisational development issues is current. 3.3 Communicate relevant strategic human resource information to line managers and individuals to keep them up to date with changes in human resource policy and practice. |
Foundation Skills
Foundation skills are embedded within the elements and performance criteria of this unit.
Unit Mapping Information
This unit supersedes and is equivalent to PSPHR403A Provide a consultancy service for human resource management.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=bebbece7-ff48-4d2c-8876-405679019623
