Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit covers the managing of information during an incident. This may well apply to all of the information coming into an incident response centre. The person would typically respond to the incident coordinator or incident manager. |
Application of the Unit
Application of the unit |
In a typical scenario, the person must ensure that information is identified, recorded, analysed and acted upon according to the nature and impact of the information. For instance, the numbers of personnel evacuated from an incident scene, their condition, location and contact details would be accurately collected, recorded and then reported to the incident team. In such a situation the families, media or the authorities may need to be accurately informed in the appropriate way and within an acceptable timeframe. The person may undertake mathematical calculations, critical analysis and problem solving, eg the estimation of the length of time a tank may burn, based on the size and contents of the tank. Key aspects of this competency include:
The individual may be:
Generally the person would be a team leader, manager or technical specialist and be part of an incident response team during the incident. At all times they would be liaising and cooperating with other members of the team. They may have an ongoing role for managing incident information and/or the incident information system. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Identify incident information needs and sources |
1.1. Determine the information needs of stakeholders 1.2. Identify the sources of required information 1.3. Review information currently held/collected by the organisation to determine suitability and accessibility 1.4. Prepare processes to obtain information that is not available, suitable or accessible within the organisation. |
2. Develop/review incident reporting system |
2.1. Ensure incident reporting system provides data relevant to the information needs 2.2. Ensure incident reporting procedures reflect required process 2.3. Arrange for training of people as required to use incident reporting system 2.4. Monitor use of incident reporting system and recommend improvements as required. |
3. Collect and analyse data |
3.1. Collect timely and relevant data 3.2. Ensure data is suitable for analysis, interpretation and dissemination 3.3. Ensure an accurate chronological record of events is maintained 3.4. Analyse data to provide required information. |
4. Record and report information. |
4.1. Report required information and recommendations as required to all stakeholders 4.2. Store and retrieve data/information in an appropriate format using appropriate technology 4.3. Monitor the performance of the information system and recommend improvements as appropriate. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level, required for this unit. |
Required skills |
A person undertaking this competency must be able to demonstrate:
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Required knowledge |
Competence includes an understanding of the information needs of the organisation and the data which may be able to produce it. In particular it includes knowledge of:
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
Assessment for this unit of competency will be by way of simulation or observation under incident conditions. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which can include a variety of incident circumstances. Simulations must, as closely as possible, approximate actual incident conditions and should be based on the actual facility. Assessments should include walk-throughs of the relevant competency components and may include the use of case studies/scenarios and role plays. This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of 'what-if' scenarios both in the facility (during demonstration of normal operations and walk-throughs of abnormal operations) and off the site. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Competence must be demonstrated in the ability to correctly interpret data and produce the required information. Consistent performance should be demonstrated. In particular look to see that:
These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from past workplace incident history, incidents in similar workplaces around the world, hazard analysis activities and/or similar sources. |
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Context of and specific resources for assessment |
Assessment will require (1) access to an accurately simulated environment in the absence of an on-site incident environment, or (2) a suitable method of gathering evidence of responding ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions. |
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Method of assessment |
In all workplace environments it may be appropriate to assess this unit concurrently with relevant units. |
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Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed. |
Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts. |
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Codes of practice / standards |
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used. |
Context |
This unit of competency includes collection and reporting of all data on incidents. Stakeholders may include:
Data may include:
Reports and reporting methods may include:
Analysis may include:
Typical problems may include:
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Health , safety and environment (HSE ) |
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence. |
Relationship to Major Hazard Facility Legislation |
Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard for the Control of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code of Practice for the Control of Major Hazard Facilities [NOHSC:2016(1996)]. This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation. |
Unit Sector(s)
Unit sector |
Support/generic |
Competency field
Competency field |
Co-requisite units
Co-requisite units |