Modification History
Not applicable.
Unit Descriptor
This unit of competency covers the identification of the impacts on the community of current or future sustainability related actions of the organisation and its value chain and the implementation of measures to make those interactions more positive. It also includes assessing the sustainability impact back on the organisation and its value chain members of actions by the community. The unit may be applied to an entire organisation, part of a large organisation, or part or all of a value chain.
Application of the Unit
This unit is a vocational Graduate Certificate unit and follows the AQF guidelines for such units in that it assumes an entry qualification, such as:
- an Advanced Diploma or Diploma in sustainability or relevant technical field
- a Bachelor Degree in a relevant technical field
- other relevant higher education qualifications, often with relevant vocational practice
- relevant extensive vocational practice, without formal qualifications but which result in appropriate entry level skills.
This unit covers the examination of an organisation’s and its value chain’s interactions with the community, including the identification of key communication channels and people, and an understanding of sustainability issues from their perspective. The organisations environment, for the purpose of this unit, is considered to include the ecology it impacts, the economic impacts on the organisation and the social impacts of the organisation.
It would typically be undertaken by a manager or senior technologist who has a significant sustainability responsibility work role.
Skills covered by this unit may be applied individually or in a team context.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
Not applicable.
Elements and Performance Criteria Pre-Content
Not applicable.
Elements and Performance Criteria
1 |
Determine sustainability interactions with the community |
1.1 |
Process map operation for the chosen portion of value chain |
1.2 |
Determine sustainability related impacts on the community for each process step |
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1.3 |
Determine overall impacts on the community from the portion of the value chain as a whole |
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1.4 |
Determine overall impacts on the community from the complete value chain |
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2 |
Engage with the community |
2.1 |
Determine any known community issues and actions which may be relevant to value chain |
2.2 |
Determine impact of community issues and actions on the sustainability of the organisation and its value chain |
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2.3 |
Identify key community groups, representatives and opinion influencers |
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2.4 |
Determine best strategy for engagement with the community on sustainability issues |
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2.5 |
Implement strategy to define community sustainability issues with the organisation and value chain |
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2.6 |
Rank issues by importance to the community and organisation |
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2.7 |
Report issues and rankings back to appropriate internal stakeholders |
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3 |
Compare issues raised with impacts determined |
3.1 |
Select issues for action based on rankings and internal stakeholder feedback |
3.2 |
Determine root cause of selected issues |
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3.3 |
Determine regulatory impact of issues and possible responses |
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3.4 |
Develop an appropriate response for selected issues Explore alternative methods of addressing selected issues |
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3.5 |
Categorise alternative methods |
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4 |
Negotiate acceptable solutions |
4.1 |
Negotiate solutions acceptable to the community, the organisation and value chain members |
4.2 |
Agree a timeline for action and indicators of progress |
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4.3 |
Identify issues where no short-term resolution is achievable |
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4.4 |
Establish agreed mechanism for ongoing monitoring of progress by the community |
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4.5 |
Record this in appropriate manner and promulgate to relevant stakeholders |
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5 |
Monitor and report progress of agreed solutions |
5.1 |
Ensure projects are initiated as agreed |
5.2 |
Collect agreed metrics or other indicators |
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5.3 |
Take appropriate action if solutions are not delivering as anticipated |
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5.4 |
Maintain dialogue with community as agreed |
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5.5 |
Complete appropriate recording and reporting |
Required Skills and Knowledge
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
Overview of assessment |
A person who demonstrates competency in this unit must be able to analyse and negotiate the sustainability related impacts of an organisation on the community and the impact back on the organisation and its value chain of sustainability related actions of the community. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts. Critical aspects of assessment and evidence include:
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Context of and specific resources for assessment |
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Method of assessment |
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Guidance information for assessment |
Range Statement
Sustainability |
Sustainability incorporates the three aspects of:
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Process Mapping |
Process mapping is a technique for visualising/drawing a set of interrelated work activities characterised by a set of inputs and value-added tasks that produce a set of outputs. It applies to any process producing a good or a service |
Portion of the value chain |
Value chain is the sequence of activities that a firm undertakes to create value/product (good or service). Portion of the value chain includes sections internal or external to the organisation |
Community |
Community may include:
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Amenities |
Amenities may include:
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Interactions |
Interactions on or from the community may include:
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Importance to the community |
Importance to the community may be based on:
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Sustainability issues of particular relevance |
Sustainability issues of particular relevance include:
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Significance of impact |
Significance of impact includes:
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Appropriate response |
Appropriate response includes:
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Unit Sector(s)
Sustainability
Custom Content Section
Not applicable.