Modification History
Not applicable.
Unit Descriptor
Unit descriptor |
This unit of competency covers the ability to schedule laboratory work for a small team to meet operational requirements. It covers the ability to identify resource requirements and then document, monitor and adjust schedules in response to operational variations and in consultation with relevant personnel. |
Application of the Unit
Application of the unit |
This unit of competency is applicable to technical officers and laboratory technicians who have responsibility for the work outputs of a small work team in all industry sectors. Industry representatives have provided case studies to illustrate the practical application of this unit of competency and to show its relevance in a workplace setting. These can be found at the end of this unit of competency under the section 'This competency in practice'. |
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Determine work requirements and laboratory resources |
1.1. Determine and prioritise demand for laboratory services in work area for the planning period 1.2. Access and verify information on orders/service requests, stocks and delivery 1.3. Determine the personnel, material and equipment required to deliver services |
2. Develop schedules in consultation with relevant personnel |
2.1. Prepare schedules which meet the demand for services and balance the best use of available resources with skill development opportunities 2.2. Distribute work schedules to team or appropriate personnel and confirm contents with them |
3. Monitor schedules |
3.1. Monitor workflow and outputs against schedules and recognise any variations or potential disruptions 3.2. Identify possible causes for the variations and discuss possible adjustments with senior personnel |
4. Adjust schedules in consultation with senior personnel |
4.1. Adjust schedules in response to operational variation 4.2. Maintain or renegotiate outputs in accordance with work requirements 4.3. Update documented schedules and distribute to appropriate personnel |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
EVIDENCE GUIDE |
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The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessors should ensure that candidates can:
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Context of and specific resources for assessment |
This unit of competency is to be assessed in the workplace or simulated workplace environment. This unit of competency may be assessed with technical units of competency relevant to the work of the team. Resources may include:
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Method of assessment |
The following assessment methods are suggested:
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. Access must be provided to appropriate learning and/or assessment support when required. The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work like environment. |
This competency in practice |
Industry representatives have provided the case studies below to illustratethe practical application of this unit of competency and to show their relevance in a workplace setting. Construction materials A consulting laboratory working with construction industries receives 10-15 samples to test daily. The technical officer schedules the work for three other laboratory team members depending on the type of tests and equipment required. One of the technical officer's main tasks is to determine daily and weekly work priorities and distribute the work among team members to maximise their output and use of laboratory equipment. The technical officer monitors work outputs against the schedule and takes corrective action, if required, to ensure that customers receive results within the agreed timeframe. Biomedical At a regular team meeting a technical officer announced changes to the team's work schedules for the following week. The technical officer explained that the changes were part of a strategy to enable the team to become multi-skilled. However, the technical officer neither documented nor distributed written confirmation of the changes, as required. On the set date, confusion and conflict arose as a number of team members insisted on using the old schedules. Valuable time was taken up resolving the problem and confirming the changes with personnel individually. Afterwards, the laboratory supervisor reviewed the relevant communication protocols with the technical officer to emphasise their importance. Environmental The annual wastewater audit for a company required analysis of water samples collected at one-hourly intervals over a 24-hour period. The technical officer called his team together to find out what work priorities individual team members had and whether they had any personal commitments for the following two days. Afterwards, the officer drew up a roster for the annual audit, taking into account the commitments of team members. Following the audit, the officer analysed the results and compared them with the previous year's data. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Codes of practice |
Where reference is made to industry codes of practice, and/or Australian/international standards, it is expected the latest version will be used |
Laboratory work |
Laboratory work may include:
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Scheduling for a small team |
Scheduling for a small team may include:
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Occupational health and safety (OHS ) and environmental management requirements |
OHS and environmental management requirements:
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Unit Sector(s)
Unit sector |
Communication/organisation |
Competency field
Competency field |
Co-requisite units
Co-requisite units |
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