Qualification details

LMF31908 - Certificate III in Interior Decoration (Retail Services) (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 11/May/2009

Usage recommendation:
Is superseded by MSF31013 - Certificate III in Interior Decoration Retail ServicesNot equivalent 10/Dec/2013

Training packages that include this qualification

Units of competency


SchemeCodeClassification value
ANZSCO Identifier 621000 Sales Assistants And Salespersons 
ASCO (occupation type) Identifier 8211-15 Sales Assistant (Other Personal And Household Goods) 
ASCED Qualification/Course Field of Education Identifier 0403 Building 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 621000 Sales Assistants And Salespersons 11/May/2009 
ASCO (occupation type) Identifier 8211-15 Sales Assistant (Other Personal And Household Goods) 11/May/2009 
ASCED Qualification/Course Field of Education Identifier 0403 Building 11/May/2009 
Qualification/Course Level of Education Identifier 514 Certificate III 11/May/2009 
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Modification History

Not applicable.


This qualification describes the skills and knowledge required to provide practical assistance and advice to customers on interior decorating in a retail environment.

Job roles /employment outcomes 

The LMF31908 Certificate III in Interior Decoration (Retail Services) reflects vocational outcomes for job roles in retailers/department stores that provide products for interior decoration purposes. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in the selection of equipment, services or contingency measures and within known time constraints.


This qualification is typically used to develop skills and a breadth, depth and complexity of knowledge in the provision of product information to assist customers purchase products for use in interior decoration and would cover selecting, adapting and transferring this skill and knowledge to new environments and providing technical advice and some leadership in resolution of specific problems. Application would be across a range of roles in a variety of contexts with some complexity in the extent and choice of options available and may involve some responsibility for others. Participation in teams including group or team coordination may be required.

Pathways into the qualification 

This qualification may be accessed by direct entry. Credit can be granted towards this qualification by those who have completed a relevant Furnishing Certificate I or II qualification or achieved equivalent industry experience.

Pathways from the qualification 

Further training pathways from this qualification may include LMF40408 Certificate IV in Interior Decoration and relevant supervisory, management or competitive manufacturing qualifications.

Licensing considerations 

There are no specific licences that relate to this qualification. However, depending on the jurisdiction, licensing or regulatory requirements may apply to the use of some units in this qualification. Local regulations should be checked for details.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary


Employability Skill 

Industry /enterprise requirements for this qualification include :


  • establish communication with customer
  • use interpersonal communication skills
  • interpret product related information
  • follow work instructions
  • provide relevant information
  • complete workplace documentation


  • work cooperatively with others
  • use skills of others to assist work activity
  • observe demonstrations of others
  • share workplace information


  • identify customer needs and problems
  • identify and address customer information needs
  • report hazards
  • determine requirements in own work to meet quality standards
  • seek skills and knowledge of supervisors to solve problems

Initiative and enterprise

  • identify and recommend improvements to own work processes
  • seek skill development support
  • monitor and adjust activity in response to outcomes
  • assist customers with product suggestions to achieve their decorative ideas

Planning and organising

  • recognise hazards and follow hazard control measures
  • follow production sequences for a given process or product
  • identify customer service requirements
  • coordinate activity to meet timelines


  • keep the work area clean and tidy at all times
  • monitor own work to ensure quality standards are achieved
  • understand own work activities and ask questions if required
  • apply safety procedures
  • follow operating instructions for equipment


  • ask questions to expand own understanding of work processes or requirements
  • demonstrate listening skills
  • identify own skill requirements and seek skill development
  • identify and access industry product and trend information
  • access operator manuals to assist own learning


  • operate equipment safely and according to operating standards
  • use information technologies

Packaging Rules

Packaging Rules 

To be awarded the LMF31908 Certificate III in Interior Decoration (Retail Services), competency must be achieved in thirteen  (13 ) units of competency.

  • four  () core units of competency
  • nine  () elective units of competency.

Note: Where prerequisite units apply, these have been listed, and must be considered in the total number of units.


Complete all four  () units from this list.

Unit code 

Unit title 



Participate in environmentally sustainable work practices


Work safely


Communicate in the workplace


Work in a team


Select nine  () units from Groups A and B as specified below.

Group A 

Select a minimum of six  () units from Group A

Unit code 

Unit title 



Evaluate the nature of design in a specific industry context


Explore the use of colour


Source and apply information on the history and theory of design


Create visual design components


Produce computer-aided drawings


Provide advice to customers on blinds and awnings


Estimate and cost job


Source and specify decoration products


Style a retail display


Calculate fabric quantities for window coverings


Advise customers on interior decoration


Provide technical advice to customers


Make measurements


Recommend home and home improvement products and services


Build relationships with customers

Group B 

Up to three  () relevant units may be chosen from units not already selected in Group A, or units available in this Training Package or in other endorsed Training Packages and accredited courses. Those units must be aligned at Certificate III or Certificate IV level (maximum 1 Certificate IV unit).

Units selected from other Training Packages and accredited courses via Group B must be relevant to the qualification outcome and not duplicate units available within this qualification.

If Competitive Manufacturing units are chosen (identified as MSACM in the code), these should only be selected on the basis of work requirements.

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