Qualification details

Release 

TP version 

Comments 

2

LGA04 V3

Layout adjusted.

1

LGA04 V2.2

First release in TGA.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication

• Engaging in discussions with others who may be internal or external to the organisation
• Responding to queries from others
• Using clear verbal and non-verbal communication
• Reading and interpreting a range of information relevant to job/role
• Writing to suit audience needs
• Sharing knowledge and information with others which may include providing feedback on policy development needs
• Participating in consultations with clients and stakeholders
• Applying negotiation techniques to defuse and resolve conflicts and negotiating with a range of personnel
• Establishing and participating in networks

Teamwork

• Working cohesively with others
• Liaising with relevant personnel
• Understanding the roles of team members and referring tasks to others where appropriate
• Ability to work with people from diverse backgrounds
• Establishing links with other organisations to enhance council performance

Problem solving

• Resolving work related problems
• Establishing contingency plans and responding to contingencies
• Forming and testing assumptions in an effort to resolve problems
• Implementing conflict resolution strategies
• Anticipating and responding to potential sources of conflict
• Identifying and responding to deviations in budgeted figures
• Determining breaches in compliance and rectifying breaches

Initiative and enterprise

• Identifying the need to refer tasks which fall outside scope of job/role to others
• Being proactive
• Identifying sources of information and using them effectively
• Identifying causes of conflict
• Ability to adjust quickly to changing situations
• Identifying opportunities not obvious to others including opportunities for collaborative arrangements
• Assisting in business planning

Planning and organising

• Planning and organising own work tasks
• Time management
• Participating in priority and goal setting
• Gathering and organising information in order to complete set tasks
• Organising schedules to ensure work is completed on time
• Identifying and accessing required resources
• Coordinating tasks and processes
• Analysing information and data to support work objectives
• Determining performance indicators
• Evaluating progress of projects
• Undertaking research and evaluation which may include conducting cost-benefit analyses

Self management

• Monitoring own work and adjusting accordingly to meet agreed standards and expectations
• Managing own work area
• Identifying the need for additional support to enhance own performance
• Evaluating own response to situations of conflict and managing own emotions

Learning

• Attending relevant on and off the job training sessions
• Taking responsibility for own learning
• Contributing to learning in the workplace
• Maintaining up to date knowledge of policies, procedures and legislation which impacts council and individual performance

Technology

• Using technology relevant to the job/role which may include using computers, various software, accessing and updating databases, internet usage
• Adapting to the use of new technology as appropriate

12 units of competency are required for the award of this qualification:

Choose 12 elective units, including:

• 4 or more from the elective units listed below
• choose the remaining units from elsewhere within this Training Package or  another endorsed Training Package or  Accredited Course

NOTE:

• No more than 4 elective units may be imported.
• No more than 1 elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Elective units 

LGACOM403B

Conduct public educational presentations

LGACOM404B

Establish cooperative arrangements with other organisations

LGACOM405B

Implement and monitor the organisation's OHS policies, procedures and programs within the work group or section

LGACOM407B

Manage finances within a budget

LGACOM501B

Develop and organise public education programs

LGACOM502B

Devise and conduct community consultations

LGACOM503B

Prepare a budget

LGACOM602B

Coordinate and facilitate a change process

LGACOM603B

Develop, implement and review policies and procedures

LGACOMP024A

Develop community relations

LGACOMP025A

Manage a local government project

LGACOMP026A

Provide team leadership

LGACORE102B

Follow defined OHS policies and procedures

LGACORE104B

Work effectively in local government

LGACORE105B

Work with others in local government

LGACORE501B

Provide quality and timely advice to council

LGACORE601B

Develop, implement and review operational plans

LGACORE602B

Promote and facilitate organisational performance

LGACORE603B

Represent council's role and value in the community

LGAGENE401A

Monitor council's internal controls

LGAGOVA410B

Monitor council procedures to ensure compliance with relevant legislation

BSBSUS301A

Implement and monitor environmentally sustainable work practices