Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify content needs

1.1 Identify the strategic intent of the website from the business requirements and client expectations

1.2 Develop information requirements based on the website’s intent, intended audiences, types of client interactions, and the long and short-term goals for the site

1.3 Identify the required information, and group into business schemes related to the business structure

1.4 Determine the content requirements for each process

1.5 Identify any security access requirements

2. Plan the content structure

2.1 Cluster and document the information in related topics

2.2 Develop a hierarchy and site map of the information

2.3 Check data to confirm the sequence of hierarchy

2.4 Ensure that labels are clear, consistent, coherent and relatively intuitive for the client to access

3. Develop the navigation system

3.1 Build a navigation system for the overall website, based on the business requirements

3.2 Ensure ease of navigation on the site, and provide different ways of searching, while providing feedback to the client

3.3 Ensure that navigation is accessible

4. Test and sign off

4.1 Construct the prototype of the information architecture design

4.2 Arrange for a subset of the client to test the prototype for usability, and to determine if the architecture meets client expectations

4.3 Ensure that the site content will format in the business and client technical environment

4.4 Adjust the architecture based on client feedback

4.5 Sign off the prototype, and confirm that current and future business requirements are met

Skill 

Performance Criteria 

Description 

Reading

1.1-1.5, 2.1, 2.3, 2.4, 3.1, 3.2, 4.4, 4.5

• Reads and interprets specifications, computer technical data, and other documentation from a variety of sources, and consolidates information to determine requirements

Writing

1.2, 2.1, 2.2, 2.4, 3.1, 3.3, 4.1, 4.2, 4.4, 4.5

• Develops clear and well-organised technical and online material, for specific audiences using the appropriate language to convey explicit information
• Prepares correspondence using clear language, correct spelling and terminology, and accuracy of information

Oral Communication

1.1, 1.5, 3.2, 4.4

• Articulates clearly using specific and relevant language, suitable to the audience to convey requirements, and listening, and questioning techniques to confirm understanding

Interact with others

2.4, 3.3, 4.2

• Selects, implements and seeks to improve protocols governing communications to clients and co-workers, in a range of work contexts

Get the work done

1.2, 1.3, 1.5, 2.3, 3.1, 4.1, 4.2, 4.3, 4.5

• Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others, taking into account capabilities, efficiencies and effectiveness
• Applies systematic and analytical decision-making processes for complex and non-routine situations
• Uses and investigates new digital technologies, and applications, to manage and manipulate data, and communicate effectively with others, in a secure and stable digital environment

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTWEB508 Develop website information architecture

ICAWEB508A Develop website information architecture

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.