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Unit of competency details

ICTTEN304 - Recover customer premises equipment (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICTTEN3074A - Recover customer premises equipmentUpdated to meet Standards for Training Packages. 13/Jan/2016
Is superseded by and equivalent to ICTTEN319 - Recover customer premises equipment 29/Aug/2019

Releases:
ReleaseRelease date
1 1 (this release) 14/Jan/2016

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

Qualifications that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 031309 Communications Equipment Installation And Maintenance  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 031309 Communications Equipment Installation And Maintenance  24/Jun/2016 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

Application

This unit describes the skills and knowledge required to develop and enact a recovery plan and recover, package and label communications equipment including telephony, data, video, digital broadcasting and computer networks on residential, commercial or industrial installations according to all safety requirements and work practices.

It applies to technical staff who dismantle and recover customer premises systems and equipment for new installations or upgrades of indoor or outdoor telecommunications equipment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Telecommunications – Telecommunications Networks Engineering

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to recover customer equipment

1.1 Obtain relevant legislation, codes, regulations and standards

1.2 Notify customer for site access and location details of customer equipment for recovery

1.3 Identify site hazards and notify customer to make site safe

1.4 Arrange for tools and lifting equipment if required

2. Recover customer equipment

2.1 Verify equipment is out of operational service and disconnect from all power feeds

2.2 Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants

2.3 Package and label recovered equipment and dispose of according to arranged disposal agreement

3. Complete documentation and clean up worksite

3.1 Amend site records to show existing equipment layout

3.2 Clean up and restore site to customer satisfaction

3.3 Collect and dispose of waste material and debris according to environmental requirements

3.4 Notify customer of job completion to obtain sign-off and present with a copy of documentation

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

2.3
  • Recognises and interprets technical documentation, including equipment manuals and specifications

Writing

1.2, 1.3, 2.3, 3.1,

3.4
  • Uses clear, specific and industry-related terminology to complete and update workplace documentation

Oral Communication

1.2, 1.3, 2.3, 3.4
  • Liaises with customers about technical requirements, using specific and relevant language
  • Uses listening and questioning techniques to confirm understanding

Navigate the world of work

2.2, 3.2, 3.3
  • Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements

Get the work done

1.1, 1.3, 1.4, 2.3
  • Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks
  • Implements actions according to a predetermined plan, making slight adjustments if necessary
  • Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account
  • Initiates standard procedures when responding to familiar logistical problems within immediate context

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN304 Recover customer premises equipment

ICTTEN3074A Recover customer premises equipment

Updated to meet Standards for Training Packages.

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

Performance Evidence

Evidence of ability to:

  • discuss equipment recovery options with customer
  • develop a recovery plan
  • safely disconnect, dismantle and recover customer premises’ equipment
  • package and label recovered equipment
  • notify customer of progress and obtain sign off
  • apply work health and safety (WHS) requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline relevant legislation, codes of practice and other formal agreements that impact the work activity
  • summarise manufacturer requirements for safe operation of equipment
  • summarise customer premises’ equipment and customer premises’ cabling
  • explain regulatory and specific WHS requirements relating to the site
  • describe types of power sources used with telecommunications equipment
  • discuss the nature of customer equipment recovery and the documentation required to affect recovery
  • identify and describe the use of equipment used for recovery work
  • outline typical issues and challenges that occur on site.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

  • a site where recovery of customer premises’ equipment can be conducted
  • plant, tools and equipment currently used in industry
  • relevant regulatory and equipment documentation that impact work activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

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