Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate ICT needs of the organisation

1.1 Conduct an analysis process that determines the organisation's current needs and projected ICT requirements

1.2 Review the organisational environment and relevant industry changes and trends

1.3 Determine ICT goals, objectives and future requirements

1.4 Prepare information for appropriate person to determine scope with top-level management

2. Contribute to the development of the project goals and objectives

2.1 Determine project scope according to agreed brief

2.2 Align project goals with the ICT goals of the organisation

2.3 Determine impact that system or changes will have on the organisation

2.4 Document project, goals and impact of changes according to requirements

3. Determine best ICT systems solution

3.1 Evaluate a range of ICT systems solutions according to project goals

3.2 Define high-level hardware, software and communications environment necessary for the proposed systems solution

3.3 Develop a feasibility study and a cost-benefit analysis of the proposed solution

3.4 Ensure that the proposed solution aligns with the organisation's strategic plan

3.5 Forward feasibility study and cost-benefit analysis document to appropriate person for approval and sign-off

Skill 

Performance Criteria 

Description 

Reading

1.1-1.3, 2.1-2.3, 3.1, 3.4

• Identifies, interprets and evaluates a wide range of organisational documentation, financial and statistical data, and technical documentation containing complex terminology and diagrams

Writing

1.4, 2.4, 3.2, 3.3

• Uses correct spelling, vocabulary, grammatical structures, ICT specific terminology and document structure relevant to the type of documentation being produced

Oral Communication

1.1-1.3, 2.1- 2.3, 3.1, 3.3, 3.4

• Elicits the views and opinions of others and obtains information by using effective listening and probing, open questioning techniques
• Participates in a verbal exchange of ideas/solutions and uses detailed and clear language to clarify and present information according to requirements and audience

Numeracy

1.2-1.4, 2.1-2.4, 3.3

• Interprets and analyses a range of statistical and financial data relating to products, equipment and integration costs
• Uses a range of software tools to apply statistical and financial functions, and prepare a cost-benefit analysis

Navigate the world of work

3.4

• With reference to the organisation’s strategic plan, understands how own role meshes with others and contributes to broader work goals

Interact with others

3.5

• Actively identifies the requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience

Get the work done

1.1-1.3, 2.1-2.3, 3.1-3.3

• Uses a combination of formal and logical planning processes and an increasingly intuitive understanding of context to evaluate cost benefits and appropriate solutions
• Takes responsibility for high-impact decisions in complex situations involving many variables and constraints
• Considers the strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and reduce risks

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTICT510 Determine appropriate ICT strategies and solutions

ICAICT510A Determine appropriate IT strategies and solutions

Updated to meet Standards for Training Packages.

Minor edit to title

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.