Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for customer premises systems and equipment installation

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Arrange access to site according to required procedure

1.3 Inform appropriate personnel of existing and potential hazards on worksite

1.4 Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

1.5 Develop installation plans to ensure minimal disruption to workplace and according to standards

1.6 Select suitable tools and equipment

2. Install system hardware

2.1 Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

2.2 Confirm service interruption is within limits agreed with customer

2.3 Complete cable jumpering to distribution infrastructure and terminal equipment to specification

2.4 Document all installation drawings for customer

3. Configure and test system

3.1 Install software and, if required, configure system according to specifications

3.2 Test to verify system performance according to customer requirements

3.3 Record all test results

4. Clean up worksite and compete documentation

4.1 Remove and dispose of installation waste and debris from worksite according to environmental requirements

4.2 Restore worksite to customer’s satisfaction

4.3 Complete all installation documents and present to customer

4.4 Notify customer and obtain signoff

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.4, 1.5, 2.1, 2.3, 3.1, 3.2

• Analyses and consolidates test results and data from a range of sources, against defined criteria and requirements
• Reads and interprets plans, specifications and other documentation from a variety of sources and consolidates information to determine requirements

Writing

1.2, 1.3, 1.5, 2.4, 3.3, 4.3, 4.4

• Prepares documentation and correspondence using clear language and correct spelling and terminology
• Accurately records and completes information in organisational systems

Oral Communication

2.2, 4.3, 4.4

• Interacts effectively in verbal exchanges using active listening, questioning and reading of verbal and non-verbal signals to convey and clarify information
• Presents complex information in formal situations using clear and convincing language, tone and pace appropriate for the audience and purpose

Numeracy

2.1, 2.3, 3.2, 3.3

• Make calculations appropriate for measuring and estimating materials for construction
• Performs mathematical calculations to check, interpret and confirm results of system tests

Navigate the world of work

1.1, 1.2, 1.5, 2.1, 4.1

• Takes personal responsibility for following explicit and implicit policies, procedures and legislative requirements
• Identifies and acts on issues that contravene relevant policies, procedures and legal requirements

Interact with others

1.2-1.4, 2.2, 4.2-4.4

• Uses a range of strategies to establish a sense of connection and build rapport with customers and workmates

Get the work done

1.1, 1.5, 1.6, 2.1, 2.3, 3.1, 3.2, 4.1, 4.2

• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Accepts responsibility for addressing less predictable problems and initiates standard procedures in response, applying problem solving processes in determining a solution

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTCBL311 Install systems and equipment on customer premises

ICTCBL3049A Install systems and equipment on customer premises

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.