training.gov.au

Summary

Usage recommendation:

Current

Mapping:

Mapping	Notes	Date
Supersedes ICA11 - Information and Communications Technology Training Package		14/Jan/2016
Supersedes ICT10 - Integrated Telecommunications Training Package		06/Mar/2015

Release Status:

Current

Releases:

8.1 8.1 (this release)	21/Jun/2022	Minor upgrade (Approval date: 21/Jun/2022)	Compare 8.1
8.0 (View details for release 8.0)	03/Feb/2022	Endorsement date: 17/Nov/2021	Compare 8.0
7.2 (View details for release 7.2)	09/Apr/2021	Minor upgrade (Approval date: 09/Apr/2021)	Compare 7.2
7.1 (View details for release 7.1)	12/Feb/2021	Minor upgrade (Approval date: 12/Feb/2021)	Compare 7.1
7.0 (View details for release 7.0)	19/Jan/2021	Endorsement date: 02/Dec/2020	Compare 7.0
6.1 (View details for release 6.1)	02/Oct/2020	Minor upgrade (Approval date: 02/Oct/2020)	Compare 6.1
6.0 (View details for release 6.0)	21/Jul/2020	Endorsement date: 18/Jun/2020	Compare 6.0
5.0 (View details for release 5.0)	30/Aug/2019	Endorsement date: 26/Mar/2019	Compare 5.0
4.0 (View details for release 4.0)	30/Jan/2019	Endorsement date: 14/Aug/2018	Compare 4.0
3.1 (View details for release 3.1)	13/Sep/2016	Minor upgrade (Approval date: 13/Sep/2016)	Compare 3.1
3.0 (View details for release 3.0)	18/Jan/2016	Endorsement date: 01/Dec/2015	Compare 3.0
2.0 (View details for release 2.0)	14/Jan/2016	Endorsement date: 12/Oct/2015	Compare 2.0
1.0 (View details for release 1.0)	25/Mar/2015	Endorsement date: 06/Mar/2015	Compare 1.0

Companion volumes:

Training package

Companion Volume Implementation Guide is found on VETNet

Credit arrangements

Companion Volume Implementation Guide is found on VETNet

Delivery:

Find RTOs approved to deliver this training package.

Disclaimer:

Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:

Future Skills Organisation

Web address:

https://www.futureskillsorganisation.com.au/ (external link)

Qualifications

	Code	Title	Usage	Release	Qualification Level
Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II
	ICT20120 - Certificate II in Applied Digital Technologies	Certificate II in Applied Digital Technologies	Current	2	Scheme: 05 Name: Value: Certificate II Description: Start date: End date: Display order: 20
	ICT20219 - Certificate II in Telecommunications Network Build and Operation	Certificate II in Telecommunications Network Build and Operation	Current	2	Scheme: 05 Name: Value: Certificate II Description: Start date: End date: Display order: 20
	ICT20319 - Certificate II in Telecommunications Technology	Certificate II in Telecommunications Technology	Current	3	Scheme: 05 Name: Value: Certificate II Description: Start date: End date: Display order: 20
Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III
	ICT30120 - Certificate III in Information Technology	Certificate III in Information Technology	Current	3	Scheme: 05 Name: Value: Certificate III Description: Start date: End date: Display order: 30
	ICT30419 - Certificate III in Telecommunications Network Build and Operation	Certificate III in Telecommunications Network Build and Operation	Current	2	Scheme: 05 Name: Value: Certificate III Description: Start date: End date: Display order: 30
	ICT30519 - Certificate III in Telecommunications Technology	Certificate III in Telecommunications Technology	Current	4	Scheme: 05 Name: Value: Certificate III Description: Start date: End date: Display order: 30
Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV
	ICT40120 - Certificate IV in Information Technology	Certificate IV in Information Technology	Current	4	Scheme: 05 Name: Value: Certificate IV Description: Start date: End date: Display order: 40
	ICT41119 - Certificate IV in Telecommunications Network Design	Certificate IV in Telecommunications Network Design	Current	2	Scheme: 05 Name: Value: Certificate IV Description: Start date: End date: Display order: 40
	ICT41219 - Certificate IV in Telecommunications Engineering Technology	Certificate IV in Telecommunications Engineering Technology	Current	4	Scheme: 05 Name: Value: Certificate IV Description: Start date: End date: Display order: 40
Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma
	ICT50220 - Diploma of Information Technology	Diploma of Information Technology	Current	2	Scheme: 05 Name: Value: Diploma Description: Start date: End date: Display order: 50
Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma
	ICT60220 - Advanced Diploma of Information Technology	Advanced Diploma of Information Technology	Current	3	Scheme: 05 Name: Value: Advanced Diploma Description: Start date: End date: Display order: 60

Skill sets

CodeSort Table listing the training package skill sets by the Code column	Title	UsageSort Table listing the training package skill sets by the Usage column	ReleaseSort Table listing the training package skill sets by the Release column
ICTSS00118 - User Experience Design Skill Set	User Experience Design Skill Set	Current	1
ICTSS00179 - Virtualisation Specialist Skill Set	Virtualisation Specialist Skill Set	Current	1
ICTSS00180 - Visual Communications Specialist Skill Set	Visual Communications Specialist Skill Set	Current	1
ICTSS00140 - Web Development for Introductory Roles Skill Set	Web Development for Introductory Roles Skill Set	Current	1
ICTSS00181 - Website Administration Specialist Skill Set	Website Administration Specialist Skill Set	Current	1
ICTSS00191 - Wireless LAN and IP Network Installation Skill Set	Wireless LAN and IP Network Installation Skill Set	Current	1
ICTSS00116 - XG Cellular Network Implementation Skill Set	XG Cellular Network Implementation Skill Set	Current	1
ICTSS00115 - XG Cellular Network Infrastructure Rollout Skill Set	XG Cellular Network Infrastructure Rollout Skill Set	Current	1
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Units of competency

Imported units of competency

Code	Title	UsageSort Table listing Imported units of competency by the Usage column	ReleaseSort Table listing Imported units of competency by the Release column	Belongs to training package
BSBCRT201 - Develop and apply thinking and problem solving skills	Develop and apply thinking and problem solving skills	Current	1	BSB - Business Services Training Package
BSBCRT301 - Develop and extend critical and creative thinking skills	Develop and extend critical and creative thinking skills	Superseded	1	BSB - Business Services Training Package
BSBCRT404 - Apply advanced critical thinking to work processes	Apply advanced critical thinking to work processes	Superseded	1	BSB - Business Services Training Package
BSBCRT411 - Apply critical thinking to work practices	Apply critical thinking to work practices	Current	1	BSB - Business Services Training Package
BSBCRT512 - Originate and develop concepts	Originate and develop concepts	Current	1	BSB - Business Services Training Package
BSBCRT611 - Apply critical thinking for complex problem solving	Apply critical thinking for complex problem solving	Current	1	BSB - Business Services Training Package
BSBCUS201 - Deliver a service to customers	Deliver a service to customers	Superseded	1	BSB - Business Services Training Package
BSBDES401 - Generate design solutions	Generate design solutions	Superseded	1	BSB - Business Services Training Package
BSBDES402 - Interpret and respond to a design brief	Interpret and respond to a design brief	Superseded	1	BSB - Business Services Training Package
BSBDES403 - Develop and extend design skills and practice	Develop and extend design skills and practice	Superseded	1	BSB - Business Services Training Package
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Content

NOTE: This Training package conforms to the new Standards for Training packages.

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Training package details

ICT - Information and Communications Technology (Release 8.1)

Summary

Training Package Developer

Qualifications

Skill sets

Units of competency

Imported units of competency

Content

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country

CodeSort Table listing the units of competency related to this training package. by the Code column	Title	Usage	ReleaseSort Table listing the units of competency related to this training package. by the Release column
ICTSAD610 - Analyse stakeholder requirements	Analyse stakeholder requirements	Current	1
ICTSAD611 - Manage assessment and validation of ICT solutions	Manage assessment and validation of ICT solutions	Current	1
ICTSAD612 - Implement and maintain uses of containerisation	Implement and maintain uses of containerisation	Current	1
ICTSAD613 - Install and configure container orchestration services	Install and configure container orchestration services	Current	1
ICTSAD614 - Lead ICT requirements elicitation	Lead ICT requirements elicitation	Current	1
ICTSAS210 - Update and maintain hardware, software and documentation inventories	Update and maintain hardware, software and documentation inventories	Current	2
ICTSAS211 - Develop solutions for basic ICT malfunctions and problems	Develop solutions for basic ICT malfunctions and problems	Current	1
ICTSAS212 - Record the requirements of client support requests	Record the requirements of client support requests	Current	1
ICTSAS213 - Maintain the integrity of ICT systems	Maintain the integrity of ICT systems	Current	1
ICTSAS214 - Protect devices from spam and destructive software	Protect devices from spam and destructive software	Current	1
ICTSAS215 - Protect and secure information assets	Protect and secure information assets	Current	1
ICTSAS216 - Maintain ICT equipment and replace consumables	Maintain ICT equipment and replace consumables	Current	1
ICTSAS217 - Connect a home based local wireless network	Connect a home based local wireless network	Current	1
ICTSAS218 - Obtain and connect hardware peripherals	Obtain and connect hardware peripherals	Current	1
ICTSAS305 - Provide ICT advice to clients	Provide ICT advice to clients	Current	1
ICTSAS308 - Run standard diagnostic tests	Run standard diagnostic tests	Current	1
ICTSAS309 - Maintain and repair ICT equipment and software	Maintain and repair ICT equipment and software	Current	1
ICTSAS310 - Install, configure and secure a small office or home office network	Install, configure and secure a small office or home office network	Current	1
ICTSAS311 - Maintain computer hardware	Maintain computer hardware	Current	1
ICTSAS312 - Provide basic system administration	Provide basic system administration	Current	1
ICTSAS428 - Hand over ICT system components to clients	Hand over ICT system components to clients	Current	1
ICTSAS432 - Identify and resolve client ICT problems	Identify and resolve client ICT problems	Current	1
ICTSAS433 - Update ICT client support procedures and assist with policy development	Update ICT client support procedures and assist with policy development	Current	1
ICTSAS434 - Action change requests and present updated ICT system to clients	Action change requests and present updated ICT system to clients	Current	1
ICTSAS435 - Resolve system faults on a live system	Resolve system faults on a live system	Current	1
ICTSAS436 - Evaluate ICT system status	Evaluate ICT system status	Current	1
ICTSAS437 - Optimise ICT system performance	Optimise ICT system performance	Current	1
ICTSAS438 - Implement maintenance procedures	Implement maintenance procedures	Current	1
ICTSAS439 - Analyse ICT system capacity and implement enhancements	Analyse ICT system capacity and implement enhancements	Current	1
ICTSAS440 - Monitor and administer security of ICT systems	Monitor and administer security of ICT systems	Current	1
ICTSAS441 - Support ICT system software	Support ICT system software	Current	1
ICTSAS442 - Provide first-level remote help desk support	Provide first-level remote help desk support	Current	1
ICTSAS443 - Support operating system users and troubleshoot applications	Support operating system users and troubleshoot applications	Current	1
ICTSAS444 - Repair operating systems boot up procedures	Repair operating systems boot up procedures	Current	1
ICTSAS445 - Configure and troubleshoot operating system software	Configure and troubleshoot operating system software	Current	1
ICTSAS446 - Fault find and troubleshoot ICT equipment, hardware and software problems	Fault find and troubleshoot ICT equipment, hardware and software problems	Current	1
ICTSAS502 - Establish and maintain client user liaison	Establish and maintain client user liaison	Current	1
ICTSAS506 - Update ICT system operational procedures	Update ICT system operational procedures	Current	1
ICTSAS512 - Review and manage delivery of maintenance services	Review and manage delivery of maintenance services	Current	1
ICTSAS518 - Install and upgrade operating systems	Install and upgrade operating systems	Current	1
ICTSAS519 - Perform systems tests	Perform systems tests	Current	1
ICTSAS520 - Develop detailed test plans	Develop detailed test plans	Current	1
ICTSAS521 - Perform integration tests	Perform integration tests	Current	1
ICTSAS522 - Manage the testing process	Manage the testing process	Current	1
ICTSAS523 - Perform stress and load tests on integrated platforms	Perform stress and load tests on integrated platforms	Current	1
ICTSAS524 - Develop, implement and evaluate an incident response plan	Develop, implement and evaluate an incident response plan	Current	1
ICTSAS525 - Develop and conduct client acceptance tests	Develop and conduct client acceptance tests	Current	1
ICTSAS526 - Review and update disaster recovery and contingency plans	Review and update disaster recovery and contingency plans	Current	1
ICTSAS527 - Manage client problems	Manage client problems	Current	2
ICTSAS528 - Review and develop ICT maintenance strategies	Review and develop ICT maintenance strategies	Current	1
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