training.gov.au

Mapping	Notes	Date
Is superseded by and equivalent to ICTNWK615 - Design and configure desktop virtualisation	Updated to meet Standards for Training Packages.	24/Mar/2015

Release	Release date
1 1 (this release)	07/Nov/2013

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
ICA11 - Information and Communications Technology Training Package	Information and Communications Technology Training Package	2.0

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
ICA60511 - Advanced Diploma of Computer Systems Technology	Advanced Diploma of Computer Systems Technology	Superseded	2
ICA50411 - Diploma of Information Technology Networking	Diploma of Information Technology Networking	Superseded	2
ICA50111 - Diploma of Information Technology	Diploma of Information Technology	Superseded	2
ICA50311 - Diploma of Information Technology Systems Administration	Diploma of Information Technology Systems Administration	Superseded	2
ICA60211 - Advanced Diploma of Network Security	Advanced Diploma of Network Security	Superseded	2
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CodeSort Table listing Skill sets that include this unit by the Code column	TitleSort Table listing Skill sets that include this unit by the Title column	Usage Recommendation	Release
ICASS00027 - Enterprise Desktop Virtualisation Specialist Skill Set	Enterprise Desktop Virtualisation Specialist Skill Set	Superseded	1
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Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	020113	Networks And Communications

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	020113	Networks And Communications	05/Mar/2014

Modification History

Release	Comments
Release 1	This version first released with ICA11 Information and Communications Technology Version 2.

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to design and configure desktop virtualisation technologies to support an enterprise implementing a virtualisation business solution.

Application of the Unit

This unit applies to senior networking staff responsible for increasing the sustainability of an enterprise by using desktop virtualisation technologies.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

Pre-Requisites

Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

ELEMENTS	PERFORMANCE CRITERIA
Elements describe the essential outcomes of a unit of competency.	Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

1. Prepare design specifications and plan to implement enterprise desktop environments

1.1. Research available desktop virtualisation software vendors

1.2. Evaluate desktop virtualisation environment

1.3. Analyse and compare features and components of desktop virtualisation environment

1.4. Identify desktop-specific design objectives, requirements and limitations

1.5. Document design infrastructure according to enterprise requirements

1.6. Plan the implementation and deployment using the recommended design

2. Implement and configure desktop virtualisation infrastructure and services

2.1. Assess desktop virtualisation software and analyse its relevance to enterprise requirements

2.2. Install and configure desktop virtualisation environment

2.3. Implement specific features and functions to provide suitable solution to identified problems

2.4. Implement and manage the testing process

2.5. Demonstrate depth of knowledge in enabling desktop virtualisation to an accepted industry standard

3. Implement application virtualisation

3.1. Plan the implementation and deployment of application virtualisation software

3.2. Configure and test application virtualisation system components

3.3. Maintain, update and tune system components

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation
write reports as required

numeracy skills to:

evaluate performance and interoperability of network
take test measurements and interpret results

planning and organisational skills to:

coordinate the configuration process in liaison with others
plan, prioritise and monitor own work

problem-solving and contingency-management skills to:

adapt configuration procedures to requirements of network
reconfigure depending on differing operational contingencies, risk situations and environments
troubleshoot virtual software components
apply solutions in networks, including virtualised desktop environments
deploy rapid solutions to problems involving virtualised desktop environment

technical skills to:

apply current best practice to implementing sustainability options through virtualisation methodologies and technologies
assess and implement virtualisation requirements
select and assess suitable virtualisation software
install, configure and manage server virtualisation

Required knowledge

overview knowledge of:

current government and industry policies and guidelines relating to developing efficient and reliable information and communications technology (ICT) environments
current technologies and processes designed to produce an efficient and reliable ICT environment

structure, function and business organisation of client
available tools and software applications required to manage virtual desktop environment
configuration of software applications required to manage virtual desktop environment
configuration required to integrate virtual machines into existing network design

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to: design, configure and manage the implementation of virtualised enterprise desktop environment analyse and critically evaluate features and functions of virtualised enterprise desktop environment plan, configure and maintain application virtualisation software.
Context of and specific resources for assessment	Assessment must ensure access to: site where industry-specific technologies may be used industry-specific technologies currently used in industry documents detailing workplace health and safety (WHS) standards, environmental guidelines and enterprise requirements. Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: verbal or written questioning to assess candidate’s knowledge of features and functions of industry-specific technologies direct observation of candidate managing the implementation of industry-specific technologies simulation of industry-specific uses of the industry-specific technologies.
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Virtualisation software vendors may include:	Citrix KVM Microsoft Oracle Parallels VMware.
Virtualisation environment may include:	Citrix Online Plug-In Citrix XenServer Desktop Delivery Controller Linux Desktop Microsoft MED-V server, MED-V client, and MED-V management Red Hat enterprise Virtual Desktop Agent Virtual Desktop Provisioning powered by Citrix Provisioning Services VMware View Enterprise: VMware vSphere Desktop, VMware vCenter Desktop, and VMware View Manager VMware View Premier: VMware vSphere Desktop, VMware vCenter Desktop, View Persona Management, VMware vShield Endpoint, VMware View Manager, View Client with Local Mode, VMware View Composer and VMware ThinApp VMware View suite: VMware View Manager, VMware View Composer, and VMware ThinApp.
Design infrastructure may include:	application pools (desktop) application pool design authentication solution client device access central processing unit (CPU) allocations desktop operating system choice end-user session management management infrastructure memory allocations networking design pod configurations pod and block design security design and implementations storage allocations storage design.
Enterprise requirements may include:	how and what the enterprise wants regarding the work environment preventative maintenance and diagnostic policy problem-solving processes roles and technical responsibilities in network management vendor and product service level support agreements.
Specific features and functions may include:	creating images updating software implementing workspace policies reporting and troubleshooting administrating users managing fault tolerance managing pods managing security features managing profiles managing storage managing resource pools.
Application virtualisation software may include:	App Zero Ceedo Evalaze Citrix XenApp Novell ZENworks Application Virtualization Microsoft Application Virtualization Software Virtualization Solution Spoon (former Xenocode) VMware ThinApp.
System components may include:	Application deployment - Microsoft Application Virtualization Management Server - Microsoft Application Virtualization Sequencer - Microsoft Citrix licensing server - Citrix Citrix profiler - Citrix Citrix web interface - Citrix Content Share - Microsoft File Share - VMware Login script - VMware Setup Capture - VMware SQL database instant Virtualization Client - Microsoft Virtualization Data Store - Microsoft Virtualization Management Console - Microsoft Virtualization Management Web Server - Microsoft Virtualization Streaming Server - Microsoft XenApp Client for hosted APPS - Citrix XenAPP Client for Streaming - Citrix XenApp-Server - Citrix.

Unit Sector(s)

General ICT

Unit of competency details

ICANWK615A - Design and configure desktop virtualisation (Release 1)

Summary

Training packages that include this unit

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Content