Modification History
Release |
Comments |
Release 1 |
This version was released in HLT Health Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Supersedes HLT41112. Change in packaging rules. Removal of entry requirements. Significant change in core units. |
Qualification Description
This qualification reflects the role of workers who have responsibility for dispatch and call-taking in an ambulance communication or coordination environment. The qualification applies to people such as dispatch officers or emergency medical dispatch support officers working in emergency support and ambulance dispatch and communications. Such individuals are expected to work independently, take responsibility for their own outputs and act on information from a range of sources.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
^ From 1 July 2022 the elective units HLTAID003, HLTAID006 must no longer be delivered and will be replaced in the Packaging Rules by the units HLTAID011, HLTAID014 - for more information see: https://asqa.gov.au/news-events/news/reminder-about-superseded-hlt-first-aid-units
Packaging Rules
Total number of units = 14
- 9 core units
- 5 elective units, consisting of:
- at least 3 unit from the electives listed below,
- up to 2 elective units can be selected from any endorsed Training Package or accredited course – these units must be relevant to the work outcome.
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
CHCCOM005 |
Communicate and work in health or community services |
CHCDIV001 |
Work with diverse people |
HLTAMB005 |
Receive and respond to requests for ambulance service |
HLTAMB006 |
Assign and coordinate ambulance service resources |
HLTWHS001 |
Participate in workplace health and safety |
BSBMED301 |
Interpret and apply medical terminology appropriately |
BSBWOR203 |
Work effectively with others |
PUAECO003A |
Operate and control radio networks |
PUAECO004A |
Operate computer aided dispatch system |
Elective units
CHCCOM001 |
Provide first point of contact |
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG001 |
Work legally and ethically |
CHCMHS001 |
Work with people with mental health issues |
HLTAAP001 |
Recognise healthy body systems |
HLTAID003 ^ HLTAID011 |
Provide first aid Provide First Aid (must be delivered from 1 July 2022) |
HLTAID006 ^ HLTAID014 |
Provide advanced first aid Provide Advanced First Aid (must be delivered from 1 July 2022) |
HLTINF001 |
Comply with infection prevention and control policies and procedures |
HLTWHS003 |
Maintain work health and safety |
HLTWHS006 |
Manage personal stressors in the work environment |
PUAECO002A |
Process emergency incident calls and enquiries |
TAEDEL404A |
Mentor in the workplace |
Qualification Mapping Information
No equivalent qualification.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705