Modification History
|
Release |
Comments |
|
Release 1 |
This version was released in HLT Health Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Supersedes HLT31912 Certificate III in Ambulance Communications (Call-taking). Change in packaging rules. Significant change to core units. |
Qualification Description
This qualification reflects the role of ambulance communications call-takers who receive calls for service in emergency communication or coordination environments in a range of ambulance service organisations and under direct or indirect supervision.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
^ From 1 July 2022 the elective units HLTAID003, HLTAID006 must no longer be delivered and will be replaced in the Packaging Rules by the units HLTAID011, HLTAID014 - for more information see: https://asqa.gov.au/news-events/news/reminder-about-superseded-hlt-first-aid-units
Packaging Rules
Total number of units = 11
- 6 core units
- 5 elective units, consisting of:
- at least 3 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
|
CHCCOM005 |
Communicate and work in health or community services |
|
CHCDIV001 |
Work with diverse people |
|
HLTAMB005 |
Receive and respond to requests for ambulance service |
|
HLTWHS001 |
Participate in workplace health and safety |
|
BSBMED301 |
Interpret and apply medical terminology appropriately |
|
BSBWOR203 |
Work effectively with others |
Elective units
|
CHCCOM001 |
Provide first point of contact |
|
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
|
CHCLEG001 |
Work legally and ethically |
|
CHCMHS001 |
Work with people with mental health issues |
|
HLTAAP001 |
Recognise healthy body systems |
|
HLTAID003 ^ HLTAID011 |
Provide first aid Provide First Aid (must be delivered from 1 July 2022) |
|
HLTAID006 ^ HLTAID014 |
Provide advanced first aid Provide Advanced First Aid (must be delivered from 1 July 2022) |
|
HLTINF001 |
Comply with infection prevention and control policies and procedures |
|
HLTWHS006 |
Manage personal stressors in the work environment |
|
PUAECO002A |
Process emergency incident calls and enquiries |
|
PUAECO004A |
Operate computer aided dispatch system |
|
TAEDEL404A |
Mentor in the workplace |
Qualification Mapping Information
No equivalent qualification.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705
