Unit of competency details

Unit descriptor 

This unit describes the outcomes required to coordinate and review stock line operations, stock inventory levels, and stock security; to identify and rectify problems; and to implement ongoing solutions for smooth receipt and despatch of products

General workplace legislative and regulatory requirements apply to this unit; however there are no specific licensing or certification requirements at the time of publication

This unit replaces FPICOT3236A Coordinate stock control procedures

Application of the unit 

The unit involves coordinating stock control procedures in a forest products factory setting

The skills and knowledge required for competent workplace performance are to be used within the scope of the person's job and authority

Employability skills 

This unit contains employability skills

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

1. Monitor stock control

1.1. Applicable occupational health and safety  (OHS), environmental , legislative  and organisational requirements  relevant to coordinating stock control  procedures are identified and followed

1.2. Communication  with others is established and maintained in line with OHS requirements

1.3. Product group  recording is delegated to the appropriate personnel 

1.4. Stock levels are monitored and maintained at optimum level in line with site policies and procedures

1.5. Stock re-order cycles  are monitored and adjusted to maintain consistent supply

1.6. Management inventory  reports are analysed and corrective action is taken

1.7. Buyers are notified of stock levels in line with site policies and procedures and customer requirements

2. Monitor receipt and despatch of products

2.1. Receipt and despatch  of products are delegated to the appropriate personnel

2.2. Receipt and despatch procedures including documentation processes  are implemented

2.3. Product distribution  within the site is actioned in line with site procedures and client requirements

2.4. Products received and for despatch are securely stored in the correct location in line with safe handling techniques 

2.5. Anomalies in quantity or quality of products are reported

2.6. Stock damage and losses  are inspected, assessed and reported against loss forecasts, with unacceptable cases investigated

2.7. Advice is provided about the most appropriate way of dealing with  damaged stock

3. Monitor and maintain site security policies

3.1. Site security procedures  are monitored and feedback is provided to management

3.2. Staff are advised of store security procedures in line with site policies and procedures

3.3. Management are advised of policy development and training requirements for site security

REQUIRED SKILLS AND KNOWLEDGE 

This describes the essential skills and knowledge and their level required for this unit.

Required skills 

• Technical skills sufficient to use and maintain relevant tools, machinery and equipment; implement stock control procedures; use safe handling techniques; assess stock condition
• Communication skills sufficient to use appropriate communication and interpersonal techniques with colleagues and others
• Literacy skills sufficient to record and report workplace information; maintain documentation
• Numeracy skills sufficient to measure, estimate and calculate time required to complete a task
• Problem solving skills sufficient to identify problems and equipment faults; demonstrate appropriate response procedures

Required knowledge 

• Applicable commonwealth, state or territory legislation, regulations, standards, codes of practice and established safe practices relevant to the full range of processes for coordinating stock control procedures
• Environmental protection requirements, including the safe disposal of waste material, the safe use and storage of chemicals, and the cleaning of plant, tools and equipment
• Organisational and site standards, requirements, policies and procedures for coordinating stock control procedures
• Environmental risks and hazards
• Stock control procedures
• Inventory levels and re-ordering systems
• Site security policies
• Storage systems and labelling procedures
• Established communication channels and protocols
• Problem identification and resolution strategies, and common fault finding techniques
• Types of tools and equipment, and procedures for their safe use and maintenance
• Appropriate mathematical procedures for estimating and measuring, including calculating time to complete tasks
• Procedures for recording and reporting workplace information

EVIDENCE GUIDE 

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

A person who demonstrates competency in this unit must be able to provide evidence that they can safely and efficiently coordinate stock control procedures in line with organisational requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

The evidence required to demonstrate competency in this unit must be relevant to, and satisfy, all of the requirements of the elements of this unit and include demonstration of:

• following applicable commonwealth, state or territory legislative and regulatory requirements and codes of practice relevant to coordinating stock control procedures
• following organisational policies and procedures relevant to coordinating stock control procedures
• coordinating stock control procedures for a work site, including coordinating staff and inventory
• implementing site security procedures for the control of stock

Context of and specific resources for assessment 

• Competency is to be assessed in the workplace or realistically simulated workplace
• Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints
• Assessment of required knowledge, other than confirmatory questions, will usually be conducted in an off-site context
• Assessment is to follow relevant regulatory or Australian Standards requirements
• The following resources should be made available:

• workplace location or simulated workplace
• materials and equipment relevant to undertaking work applicable to this unit
• specifications and work instructions

Method of assessment 

• Assessment must satisfy the endorsed Assessment Guidelines of the FPI11 Training Package
• Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of required knowledge
• Assessment must be by direct observation of tasks, with questioning on required knowledge and it must also reinforce the integration of employability skills
• Assessment methods must confirm the ability to access and correctly interpret and apply the required knowledge
• Assessment may be applied under project-related conditions (real or simulated) and require evidence of process
• Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances
• Assessment may be in conjunction with assessment of other units of competency
• The assessment environment should not disadvantage the candidate
• Assessment practices should take into account any relevant language or cultural issues related to Aboriginality, gender or language backgrounds other than English
• Where the participant has a disability, reasonable adjustment may be applied during assessment
• Language and literacy demands of the assessment task should not be higher than those of the work role

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements :

are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

• personal protective equipment and clothing
• safety equipment
• first aid equipment
• fire fighting equipment
• hazard and risk control
• fatigue management
• elimination of hazardous materials and substances
• safe forest practices, including required actions relating to forest fire
• manual handling including shifting, lifting and carrying

Environmental requirements may include :

• legislation
• organisational policies and procedures
• workplace practices

Legislative requirements :

are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include:

• award and enterprise agreements
• industrial relations
• Australian Standards
• confidentiality and privacy
• OHS
• the environment
• equal opportunity
• anti-discrimination
• relevant industry codes of practice
• duty of care

Organisational requirements  may include:

• legal
• organisational and site guidelines
• policies and procedures relating to own role and responsibility
• quality assurance
• procedural manuals
• quality and continuous improvement processes and standards
• OHS, emergency and evacuation procedures
• ethical standards
• recording and reporting requirements
• equipment use, maintenance and storage requirements
• environmental management requirements (waste minimisation and disposal, recycling and re-use guidelines)

Stock control  may include:

• variations in product quality
• non-availability of product backup
• recall of products
• emergency withdrawal of products
• stock clear-outs
• stock records on manual or computerised systems
• documented or not documented site policies and procedures
• size of site
• multi-skilling of staff
• loss forecasts
• product range

Communication  may include:

• verbal and non-verbal language
• constructive feedback
• active listening
• questioning to clarify and confirm understanding
• use of positive, confident and cooperative language
• use of language and concepts appropriate to individual social and cultural differences
• control of tone of voice

Product groups 

are the break-up of the product range into distinct common groupings which are matched to job sizing

Appropriate personnel  may include:

• delegated employees trained (or in training) to undertake stock control

Cycles 

generally refer to re-order processes for renewing stock at financially viable quantities or when products become available from the manufacturing process

Inventory 

generally refers to products available immediately for purchase and despatch

Receipt and despatch  are to include:

receiving and despatching products or goods:

• via various forms of transportation
• through an organised and documented recording and checking system

Documentation processes  may include:

• receipt and despatch orders
• product type and size
• inspection information
• grading and labelling outcomes
• storage locations
• quality and quantity outcomes
• loss
• damage
• hazards
• incidents
• equipment malfunctions

Product distribution  may include:

• the movement of products or goods around a site (with minimal disruption to customer activity):

• to a designated storage location
• for display purposes

Safe handling techniques  are to include:

• OHS regulations for shifting loads
• may include the use of:

• fork lifts, slings, trolley jacks, gantry cranes, elevated work platforms and loaders
• assistance with lifting, such as involving two or more personnel to lift materials manually or to guide the movement of mechanical equipment

Damage and losses  may include:

• products or goods damaged during transportation
• distribution
• accidents
• staff error or loss through negligence
• theft
• incorrect allocation

Dealing with  may include:

• recycling damaged stock
• re-using damaged stock
• sending damaged stock to waste

Site security procedures  may include:

• site surveillance
• store theft
• staff theft
• fraudulent credit card transactions
• site security policies and procedures

Competency field 

Common Technical