Qualification details

FPI30611 - Certificate III in Timber Merchandising (Release 4)

Summary

Releases:
ReleaseStatusRelease date
4 (this release)Current 01/May/2015
(View details for release 3) Replaced27/Aug/2013
(View details for release 2) Replaced27/Nov/2012
(View details for release 1) Replaced07/Feb/2012

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to FPI30605 - Certificate III in Timber Merchandising 06/Feb/2012
Is superseded by and equivalent to FWP30616 - Certificate III in Timber Merchandising 12/May/2016

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCMM301B - Process customer complaintsProcess customer complaints Elective
BSBFIA301A - Maintain financial recordsMaintain financial records Elective
BSBFLM303C - Contribute to effective workplace relationshipsContribute to effective workplace relationships Elective
BSBFLM305C - Support operational planSupport operational plan Elective
BSBFLM312C - Contribute to team effectivenessContribute to team effectiveness Core
BSBINM301A - Organise workplace informationOrganise workplace information Elective
BSBINN201A - Contribute to workplace innovationContribute to workplace innovation Elective
BSBITU306A - Design and produce business documentsDesign and produce business documents Elective
FPICOR2201B - Work effectively in the forest and forest products industryWork effectively in the forest and forest products industry Core
FPICOR3201B - Implement safety, health and environment policies and proceduresImplement safety, health and environment policies and procedures Core
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 611311 Sales Representative (Building And Plumbing Supplies) 
ASCO (occupation type) Identifier 6211-15 Sales Representative (Builders And Plumbers Supplies) 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 611311 Sales Representative (Building And Plumbing Supplies) 03/Sep/2012 
ASCO (occupation type) Identifier 6211-15 Sales Representative (Builders And Plumbers Supplies) 03/Sep/2012 
ASCED Qualification/Course Field of Education Identifier 0805 Sales And Marketing 03/Sep/2012 
Qualification/Course Level of Education Identifier 514 Certificate III 07/Feb/2012 
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Modification History

Release 4

Two imported units of competency updated:

  • Elective unit HLTAID006 replaces HLTFA412A
  • Elective unit HLTAID008 replaces HLTFA403C

Release 2

Three new units added to elective bank:

  • FPICOT2241
  • FPICOT3263
  • FPICOT3264

Updated imported unit HLTFA412A replaces HLTFA402C – Not equivalent

Imported units updates to current release:

  • SIRRRPK010A
  • SIRXFIN003A
  • SIRXINV002A
  • SIRXRSK002A
  • SIRXRSK003A

Release 1.1

Twelve imported units of competency updated:

  • SIRRRPK214 replaces SIRRRPK014A - Equivalent
  • SIRXSLS303 replaces SIRXSLS004A - Equivalent
  • SIRXICT303 replaces SIRXICT003A - Equivalent
  • SIRXMER303 replaces SIRXMER002A - Equivalent
  • SIRXMER406 replaces SIRXMER003A - Equivalent
  • SIRXMER202 replaces SIRXMER005A - Equivalent
  • SIRXWHS302 replaces SIRXOHS002A - Equivalent
  • SIRXSLS304 replaces SIRXSLS003A - Equivalent
  • HLTFA403C replaces HLTFA403A - Equivalent
  • HLTFA402C replaces HLTFA402B - Equivalent
  • ICAICT308A replaces ICAU3126B - Equivalent
  • BSBCMM301B replaces BSBCMM301A - Equivalent

Due to a typographical error, TLIC4006A was included in this qualification. It has been updated to TLIC3005A which is the correct unit.

Description

This qualification is designed for job roles in the timber merchandising of the forest and forest products industry.

Pathways Information

This qualification has five employment pathways for typical operational environments of timber merchandising. These are:

  • Customer Service / Sales Assistant (Retail or Wholesale)
  • Customer Service Officer
  • Sales and Merchandising Team Leader
  • Sales and Merchandising Team Leader (Timber Products)
  • Timber Advisor

Entry may be gained through progression from a lower level FPI qualification or recognition of existing industry experience or qualifications.

This qualification may be suited to an Australian Apprenticeship pathway.

Licensing/Regulatory Information

Native FPI units may be subject to state or territory licensing, legislative, regulatory or certification requirements.

Some imported units in the elective bank may be subject to state or territory codes, regulations, licences and/or permits. These units must be implemented in line with the licensing requirements outlined in the unit’s parent Training Package.

Entry Requirements

There are no entry requirements.

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY 

The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication

  • Accurately record and report workplace information, and maintain documentation
  • Demonstrate features and benefits of products and services to customer to create a buying environment
  • Provide customers with information in a clear, concise manner
  • Use appropriate communication and interpersonal techniques with colleagues and others

Teamwork

  • Actively encourage and support team members to participate in team activities and communication processes, and to take responsibility for their actions
  • Work collaboratively within a team to meet customers' needs
  • Establish and maintain communication with others in accordance with safety, health and environmental requirements
  • Support team members in meeting expected outcomes

Problem-solving

  • Identify and anticipate possible problems and take action to minimise the effect on customer satisfaction
  • Identify problems and equipment faults and demonstrate appropriate response procedures
  • Immediately assess and rectify problems to avoid repetition of lost product
  • Monitor environmental measures and impact on the environment and take corrective action as required in accordance with workplace procedures

Initiative and enterprise

  • Detect and assess hazards in the work area and report to appropriate personnel
  • Locate and assess safety, health and environmental issues and risks in the work area and report to appropriate personnel
  • Monitor quality of output and follow product care procedures
  • Provide feedback to team members to encourage, value and reward team members' efforts and contributions

Planning and organising

  • Assess products for quality and customer specification requirements
  • Efficiently conduct quality and product care procedures in accordance with environmental legislation and workplace procedures
  • Identify team purpose, roles, responsibilities, goals, plans and objectives in consultation with team members
  • Research and apply comparisons between products and services

Self-management

  • Develop and maintain product knowledge according to store policy and legislative requirements
  • Ensure own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers
  • Follow safe workplace procedures for dealing with environmental incidents, accidents, and emergencies within scope of responsibilities
  • Integrate care for the environment into all day-to-day activities

Learning

  • Identify opportunities for professional development
  • Implement training and operational controls in accordance with workplace procedures - training may include in-house or external training programs or one-on-one supervision, programs that maintain up-to-date knowledge of legislative changes at the local, State and Federal level
  • Practise and record emergency and evacuation procedures in the event of an emergency
  • Support the team to identify and resolve problems which impede its performance

Technology

  • Select and use equipment appropriate to work task requirements in accordance with manufacturer's recommendations - equipment is to include equipment necessary to complete work tasks, and may include telephones or communications equipment, tools, machinery, vehicles, navigational aids, instruments, computers and computer software, printers, facsimile machines and photocopiers
  • Use a range of communication/electronic equipment

Packaging Rules

Total number of units = 13

  • 6 core units plus
  • 7 elective units, consisting of:
  • 3 units from Group A
  • up to 4 units from Group A and/or Group B
  • up to 2 units recommended for packaging at Certificate II, III or IV level from this or any other endorsed Training Package or state/territory accredited course.

Elective units must be relevant to work undertaken in the timber merchandising sector of the industry

CORE UNITS

Field 

Unit Code 

Unit Title 

Core 

BSBFLM312C

Contribute to team effectiveness

FPICOR2201B

Work effectively in the forest and forest products industry

FPICOR3201B

Implement safety, health and environment policies and procedures

FPICOR3202B

Conduct quality and product care procedures

SIRRRPK214

Recommend specialised products and services

SIRXSLS303

Build relationships with customers

GROUP A ELECTIVE UNITS 

Field 

Unit Code 

Unit Title 

Logyard and/or Material Preparation 

FPICOT3203B

Weigh loads

FPICOT3264

Build and maintain timber stacks

Retail 

FPICOT2241

Apply wood and timber product knowledge

FPICOT3251A

Promote the carbon benefits of wood products

FPITMM3203B

Estimate and cost job

SIRRRPK010A

Recommend home and home improvement products and services

SIRXFIN003A

Produce financial reports

SIRXICT303

Operate retail information technology systems

SIRXINV002A

Maintain and order stock

SIRXMER303

Coordinate merchandise presentation

SIRXMER406

Monitor in-store visual merchandising display

SIRXMER202

Plan, create and maintain displays

SIRXWHS302

Maintain store safety

SIRXRSK002A

Maintain store security

SIRXRSK003A

Apply store security systems and procedures

SIRXSLS304

Coordinate sales performance

Grading & Testing 

FPICOR3204B

Visually assess materials

FPICOT3240B

Grade heavy structural/engineered products

FPICOT3246B

Test heavy structural/engineered products

FPICOT3250A

Prepare timber to meet import/export compliance requirements

Timber Products 

FPICOT3204B

Prepare and interpret sketches and drawings

FPICOT3218B

Quote and interpret from manufactured timber product plans

Warehousing & Distribution 

FPICOT3236B

Coordinate stock control procedures

TLIA3018A

Organise despatch operations

GROUP B ELECTIVE UNITS 

Field 

Unit Code 

Unit Title 

Machinery & Equipment 

TLIC3004A

Drive heavy rigid vehicle

TLIC3005A

Drive heavy combination vehicle

TLID3011A

Conduct specialised forklift operations

TLID3014A

Load and unload vehicles carrying special loads

Safety & Quality Processes 

FPICOT3254A

Implement environmentally sustainable work practices in the work area/work site

FPICOT3263

Maintain and contribute to energy efficiency

HLTAID006

Provide advanced first aid

HLTAID008

Manage first aid services and resources

TLID3035A

Operate a boom type elevating work platform

Administration & Business 

BSBFIA301A

Maintain financial records

BSBINM301A

Organise workplace information

BSBITU306A

Design and produce business documents

ICAICT308A

Use advanced features of computer applications

Communication & Relationships 

BSBCMM301B

Process customer complaints

BSBFLM303C

Contribute to effective workplace relationships

Planning & Analysis 

BSBFLM305C

Support operational plan

BSBINN201A

Contribute to workplace innovation

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