Qualification details

Certificate III in Food Processing  (Sales )

The following table contains a summary of the employability skills as identified by the Food Processing industries for this Qualification. This table should be interpreted in conjunction with the detailed requirements of each Unit of Competency packaged in this Qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Employability Skill 

Industry /enterprise requirements for this Qualification include :

Communication

• Confirm relevant industry and workplace requirements.
• Understand personal and team requirements of relevant industry and workplace standards, regulations and policies.
• Complete a range of sales related documentation.
• Use communication technologies efficiently.
• Provide relevant work-related information to others.
• Ensure records are accurate and legible.
• Establish effective working relationships with colleagues and customers.
• Provide advice and information that is relevant to meeting customer needs.
• Undertake interactive workplace communication.
• Support team communication practices.

Teamwork

• Provide support and information to team members
• Monitor work team tasks in accordance with regulatory and workplace requirements.
• Work cooperatively with people of different ages, gender, race or religion.
• Undertake appropriate and effective communication with team members.
• Understand and communicate team processes that impact on product availability.

Problem-solving

• Identify and address service problems and product faults.
• Provide problem solving support to customers and team members.
• Evaluate skill requirements of work tasks.
• Use problem solving techniques to determine work requirements.
• Assess processes and outcomes against quality criteria.
• Determine best solutions to meet customer needs.
• Ensure customer service is completed according to agreements.

Initiative and enterprise

• Contribute to and promote continuous improvement processes.
• Seek and provide feedback from customers on procedures and processes.
• Collect and assess data and information on work processes.
• Identify non-conformances to standards and take appropriate action.
• Rectify problems promptly and appropriately.
• Identify, assess and act on existing and potential risks.
• Seek ways to ensure customer satisfaction.

Planning and organising

• Determine work requirements in order to meet order specifications.
• Identify priorities and variables that impact on service delivery.
• Plan work tasks for self and others as required.
• Communicate plan changes to customers.
• Schedule work orders.

Self-management

• Manage own work to meet performance criteria.
• Monitor information in work area.
• Conduct regular housekeeping activities to keep work area clean and tidy at all times.
• Maintain currency of relevant, work-related information.
• Monitor own work against quality standards and identify areas for improvement.
• Understand own work activities and responsibilities.
• Identify and apply safety procedures.
• Manage work load priorities and timelines.

Learning

• Recognise limits of own expertise and seek skill development if required.
• Assess competencies in meeting job requirements.
• Ask questions to expand own knowledge.
• Maintain skill and knowledge currency.
• Participate in meetings to inform work practices.

Technology

• Use information and communication technology efficiently and safely.
• Work with technology safely and according to workplace standards.

FDFFS2001A

Implement the food safety program and procedures

FDFFS3001A

Monitor the implementation of quality and food safety programs*

FDFFS2001A Implement the food safety program and procedures

FDFOHS3001A

Contribute to OHS processes

FDFOP2061A

Use numerical applications in the workplace

FDFOP2064A

Provide and apply workplace information

MSAENV272B

Participate in environmentally sustainable work practices

BSBCUS301B

Deliver and monitor a service to customers

BSBMKG501B

Identify and evaluate marketing opportunities

BSBMKG507A

Interpret market trends and developments

BSBMKG514A

Implement and monitor marketing activities

BSBSMB301A

Investigate micro business opportunities

BSBSMB401A

Establish legal and risk management requirements of small business

BSBSMB402A

Plan small business finances

BSBSMB403A

Market the small business

BSBSMB404A

Undertake small business planning

BSBSMB405B

Monitor and manage small business operations

BSBSMB406A

Manage small business finances

BSBSMB407A

Manage a small team

SIRXINV002A

Maintain and order stock

SIRXRSK002A

Maintain store security

Sector Specialist Units

FDFFV3002A

Program fresh produce grading equipment

FDFFV3001A

Conduct chemical wash for fresh produce

FDFGR3001A

Work with micronutrients or additions in stockfeed manufacturing processes

FDFGR3002A

Demonstrate knowledge of animal nutrition principles

FDFOP3001A

Control contaminants and allergens in the work area*

FDFFS2001A Implement the food safety program and procedures

FDFOP3005A

Prepare food products using basic cooking methods*

FDFFS2001A Implement the food safety program and procedures

FDFOP3006A

Identify cultural, religious and dietary requirements for food products

FDFPO3001A

Operate a chickway system

FDFPO3002A

Debone and fillet product (manually)

MTMR308C

Prepare and produce value-added products

AHCPHT401A

Assess olive oil for style and quality

Cross Sector Units

FDFOP3002A

Set up a production or packaging line for operation

FDFPPL3001A

Participate in improvement processes

FDFPPL3002A

Report on workplace performance

FDFPPL3003A

Support and mentor individuals and groups

FDFPPL3004A

Lead work teams and groups

FDFPPL3005A

Participate in an audit process*

FDFOHS2001A Participate in OHS processes

FDFOP2063A Apply quality systems and procedures

MSAENV272B Participate in environmentally sustainable work practices

FDFPPL3006A

Establish compliance requirements for work area

FDFTEC3001A

Participate in a HACCP team*

FDFFS2001A Implement the food safety program and procedures

FDFTEC3002A

Implement the pest prevention program

FDFTEC3003A

Apply raw materials, ingredient and process knowledge to production problems

LMTGN3007B

Monitor and operate trade waste process

MEM13003B

Work safely with industrial chemicals and materials

MSS403011A

Facilitate implementation of competitive systems and practices

MSS403013A

Lead team culture improvement

MSAENV472B

Implement and monitor environmentally sustainable work practices

MSAPMSUP303A

Identify equipment faults

MSAPMSUP330A

Develop and adjust a production schedule

MSL973001A

Perform basic tests

TLIA3015A

Complete receival/despatch documentation

TLIA3016A

Use inventory systems to organise stock control

TLIA3018A

Organise despatch operations

TLIA3019A

Organise receival operations

TLIA3026A

Monitor storage facilities

TLIA3038A

Control and order stock

TLIA3039A

Receive and store stock

FDFOHS2001A

Participate in OHS processes

FDFOP2063A

Apply quality systems and procedures

BSBWRT301A

Write simple documents

HLTFA301C

Apply first aid

MSS402010A

Manage the impact of change on own work

MSS403010A

Facilitate change in an organisation implementing competitive systems and practices

MSS402001A

Apply competitive systems and practices

MSS402002A

Sustain process improvements

MSS403002A

Ensure process improvements are sustained

MSS402021A

Apply Just in Time procedures

MSS402030A

Apply cost factors to work practices

MSS402031A

Interpret product costs in terms of customer requirements

MSS402040A

Apply 5S procedures

MSS402050A

Monitor process capability

MSS402051A

Apply quality standards

MSS402060A

Use planning software systems in operations

MSS402061A

Use SCADA systems in operations

MSS402080A

Undertake root cause analysis

MSS402081A

Contribute to the application of a proactive maintenance strategy

MSS403021A

Facilitate a Just in Time system

MSS403023A

Monitor a levelled pull system of operations

MSS403040A

Facilitate and improve implementation of 5S

MSS403041A

Facilitate breakthrough improvements

MSS404050A

Undertake process capability improvements*

MSS404052A Apply statistics to processes in manufacturing

MSS403051A

Mistake proof an operational process

MSS404052A

Apply statistics to processes in manufacturing

MSS404060A

Facilitate the use of planning software systems in a work area or team

MSS404082A

Assist in implementing a proactive maintenance strategy

MSS404083A

Support proactive maintenance

MSAPMOPS405A

Identify problems in fluid power system

MSAPMOPS406A

Identify problems in electronic control systems

MSAPMPER300C

Issue work permits*

RIIRIS201B Conduct local risk control

MSAPMSUP310A

Contribute to the development of plant documentation

MSAPMSUP390A

Use structured problem solving tools

MSL922001A

Record and present data

TAEASS401B

Plan assessment activities and processes

TAEASS402B

Assess competence

TAEASS403B

Participate in assessment validation

TAEDEL301A

Provide work skill instruction