Release 2.0. This is the second release of this unit of competency in the DEF Defence Training Package Release 4.0. Modifications made to Foundation Skills and Assessment Conditions.

Release 1.0. This unit was released in DEF Defence Training Package release 1.0 and meets the Standards for Training Packages.

This unit describes the skills required to evaluate an external or internal community based program.

This unit applies to those who have responsibility for evaluating community based programs of an organisation.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work autonomously while performing complex tasks in a familiar context.

No licensing, legislative or certification requirements apply to unit at the time of publication.

Not applicable.

Evaluation

Not applicable.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1  

Monitor performance of a community based program 

1.1 

Monitor program activities to ensure they are delivered in accordance with contract and/or Service Level Agreement

1.2 

Review results of monitoring regularly

2 

Plan an evaluation 

2.1 

Identify and confirm the purpose and role of the evaluation

2.2 

Identify and prioritise the needs of the stakeholders of the program

2.3 

Identify, obtain and develop the necessary evaluation resources

2.4 

Validate the evaluation plan with stakeholders including:

• methodology
• responsibility of appropriate personnel for conducting and participating in evaluations
• criteria
• responsibilities for implementation of the evaluation plans
• means of protection of participants
• agreement for data collection, storage and retrieval
• procedures for editing and disseminating reports
• agreement of the financing

2.5 

Identify, develop and assess validity and reliability of evidence gathering instruments, procedures and sources of information

3 

Conduct the evaluation 

3.1 

Collect evidence in accordance with agreed evaluation plan

3.2 

Identify and record potentially useful information which is not identified in the evaluation plan

3.3 

Collate and process data relevant to the evaluation

4 

Report on evaluation findings 

4.1 

Document issues and conclusions arising from the analysis conducted

4.2 

Make recommendations to stakeholders on areas of possible improvement

4.3 

Discuss preliminary findings with stakeholders

4.4 

Prepare a range of reports to meet the differing needs of stakeholders

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

No equivalent unit.

Release 2.0. This is the second release of this unit of competency in the DEF Defence Training Package Release 4.0. Modifications made to Foundation Skills and Assessment Conditions.

Release 1.0. These Assessment Requirements were released in DEF Defence Training Package release 1.0 and meet the Standards for Training Packages.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

• selecting relevant evaluation information and documentation
• accessing and interpreting the organisation's standards and values
• analysing records/notes of the evaluation process
• explaining the evaluation process
• giving clear and precise instructions and advice
• discussing the evaluation process with other relevant people
• seeking information relevant to the evaluation
• discussing the evaluation outcome with the stakeholders
• interpreting contract requirements
• developing resources to support the evaluation process
• communicating with key stakeholders
• producing and maintaining documentation
• planning projects, work programs
• coordinating the work of self and others
• investigating training and workforce data
• determining and implementing improvement
• writing evaluation reports.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• access and equity issues of community based population
• quantitative and qualitative methods for monitoring and evaluation
• data management
• what comprises quality community based services
• how community based organisations operate
• terminology relating to quality evaluation processes
• evaluation models/methods
• evidence-based practice
• records management systems of the organisation
• relevant policy, legislation, codes of practice and national standards, including Commonwealth and state/territory legislation
• WHS relating to planning and conducting an evaluation.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

• a range of relevant exercises, case studies and/or simulations
• acceptable means of simulation assessment
• applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals
• relevant materials, tools, equipment and PPE currently used in industry.