Modification History
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Release |
TP Version |
Comments |
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2 |
DEF12V2 |
Layout adjusted. No changes to content. |
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1 |
DEF12V1 |
Primary release. |
Unit Descriptor
This unit covers the competency required to process, transmit and receive messages via voice systems within Defence communications workplaces.
Application of the Unit
This unit was developed for communications and information systems operators working within Defence but is applicable to any individual in this field of work.
The processing, transmission and reception of voice messages are key components of the communications requirement within Defence and are fundamental requirements for communications and information systems operators.
Typically operators work independently and as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policies and procedures.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. In a Defence context, this means that there is no civilian need to hold this unit in order to meet licensing, legislative, regulatory or certification requirements.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
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Elements describe the essential outcomes of a Unit of Competency. |
Performance Criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Required Skills and Knowledge and/or the Range Statement. Assessment of performance is to be consistent with the Evidence Guide. |
Elements and Performance Criteria
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ELEMENT |
PERFORMANCE CRITERIA |
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1. Prepare for transmission |
1.1 Work health and safety (WHS) requirements and recognised safety precautions are applied throughout the activity. 1.2 Equipment appropriate to the task is selected and configured in accordance with organisational procedures. 1.3 Serviceability of equipment is confirmed and any faults are recognised and reported to supervisor. 1.4 Voice messages are processed in accordance with workplace requirements. |
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2. Transmit and receive messages via voice communications systems |
2.1 Messages are transmitted via voice communication systems in accordance with specific workplace and Defence procedures. 2.2 Messages are received via voice in accordance with specific workplace and Defence procedures. |
Required Skills and Knowledge
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This describes the essential skills and knowledge and their level, required for this unit. |
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Required Skills |
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Required Knowledge |
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Evidence Guide
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Assessment must confirm the ability to:
Consistency in performance Competency should be demonstrated over time to ensure the individual is assessed across a wide variety of situations within the workplace. |
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Context of and specific resources for assessment |
Context of assessment Competency should be assessed in the workplace or in a simulated workplace environment. Specific resources for assessment Access is required to:
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Range Statement
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The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. |
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Voice communications systems may include: |
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Unit Sector(s)
Not applicable.
