Modification History
Release |
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Release 1 |
This unit of competency first released with CUL11 Library, Information and Cultural Services Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to use and extend one’s own information literacy skills to locate information for customers.
The unit focuses on research, analysis and communication of information, ideas and concepts at a complex level, as well as the evaluation and extension of one’s own information literacy skills.
Application of the Unit
This unit applies to individuals working in any industry sector with particular relevance to those working in the library and information services sectors. It also applies to occupations that are required to use technology to locate authoritative information for customers from local and other sources.
The unit is suitable for individuals operating autonomously, with limited guidance from others.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1. Apply information literacy skills to meet needs |
1.1 Refine understanding of information literacy concepts and what constitutes an information literate person 1.2 Determine exact nature and extent of information needs 1.3 Develop effective search strategies and select appropriate search tools to locate information 1.4 Assess the usefulness and relevance of information resources in relation to customer requests 1.5 Evaluate search results and adjust search strategies to meet information needs |
2. Provide customers with search results |
2.1 Critically analyse search results and select relevant information to meet purpose 2.2 Compile reference lists and bibliographies of relevant information resources following standard referencing styles 2.3 Select appropriate communication methods for presenting information to customers based on nature and purpose of requests and intended audience 2.4 Communicate with customers in relation to information requests according to organisational policies 2.5 Acknowledge copyright and licensing issues related to access and use of information |
3. Evaluate own work and skills |
3.1 Seek feedback from colleagues regarding own information literacy skills 3.2 Plan and implement strategies and opportunities to support lifelong learning 3.3 Evaluate own information literacy skills against own goals 3.4 Update knowledge of current and emerging technologies that impact on information literacy skills |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- analytical skills to:
- assess and interpret complex searches
- review research outcomes
- communication skills to:
- determine information requirements
- discuss and present information to colleagues and customers
- literacy skills to critically evaluate complex and varied information, ideas and concepts
- learning and self-management skills to:
- recognise own information literacy skills
- take responsibility for own ongoing learning and professional development
- problem-solving skills to locate the best sources of information for specific needs
- research skills to source, analyse, interpret and apply complex and varied information references
- self-management skills to:
- prioritise work tasks and meet deadlines
- follow workplace procedures
- teamwork skills to seek feedback from colleagues
- technology skills to:
- use automated systems for research purposes
- use complex databases.
Required knowledge
- concepts of information literacy and the information literate person
- range of information sources and technologies available to meet a wide range of information needs
- copyright, moral rights and intellectual property issues and legislation that impact on the research, use and distribution of information
- information and resources available for the development of information literacy skills
- professional development opportunities and career development strategies in the relevant work context
- principles of lifelong learning and how they relate to information literacy
- role of information literacy in different occupations.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.). |
Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information literacy may relate to: |
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An information literate person may be defined as one who: (Australian and New Zealand Information Literacy Framework 2004) |
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Information needs may relate to: |
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Search strategies may relate to: |
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Search tools may include: |
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Search results may include: |
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Critically analysing may involve: |
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Standard referencing styles may include: |
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Communication methods may include: |
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Copyright and licensing issues may include: |
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Strategies and opportunities may include: |
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Lifelong learning relates to: |
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Current and emerging technologies may include: |
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Unit Sector(s)
Knowledge management - Information literacy