Modification History
Release |
Comments |
Release 1 |
This qualification first released with CUL11 Library, Information and Cultural Services Training Package version 1.0 |
Description
This qualification reflects the role of individuals who use a broad range of skills and knowledge in a wide variety of environments.
Job roles
Possible job roles relevant to this qualification include:
- arts officer
- customer service officer – galleries, libraries, archives, records and museums
- gallery officer
- heritage officer
- library assistant
- library officer
- museum assistant
- museum officer
- records officer
- visitor liaison officer.
Pathways Information
Pathways into the qualification
Candidates entering this qualification may:
- have completed CUL20111 Certificate II in Information and Cultural Services or other relevant qualifications
OR
- have vocational experience in a range of work environments in support roles but with no formal qualifications.
Pathways from the qualification
After achieving this qualification, candidates may choose to undertake:
- CUL40111 Certificate IV in Library, Information and Cultural Services
- BSB41707 Certificate IV in Recordkeeping
- CUV40411 Certificate IV in Arts Administration
- CUL50111 Diploma of Library and Information Services
- studies at a higher education level.
Licensing/Regulatory Information
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability skill |
Industry/enterprise requirements for this qualification: |
Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
Total number of units = 12
6 core units plus
6 elective units of which:
- 4 units must be from Group A elective units below
- 2 units may be from Group A and/or Group B elective units below; and/or from a Certificate II, III or IV level qualification in any endorsed Training Package or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core units
BSBCUS301A Deliver and monitor a service to customers
BSBOHS301B Apply knowledge of OHS legislation in the workplace
BSBWOR203A Work effectively with others
CULIND201A Develop and apply knowledge of information and cultural services
CULINL301A Develop and use information literacy skills
ICAICT203A Operate application software packages
Group A elective units
Administration
BSBCON401A Work effectively in a business continuity context
BSBINM301A Organise workplace information
BSBITU309A Produce desktop published documents
BSBMKG414B Undertake marketing activities
BSBSUS301A Implement and monitor environmentally sustainable work practices
CUAIND301A Work effectively in the creative arts industry
CUVATS301A Develop and apply knowledge of Aboriginal or Torres Strait Islander cultural arts
SIRXSLS001A Sell products and services
SITXCOM002A Work in a socially diverse environment
Collection management
CULCNM301A Catalogue objects into collections
CULCNM302A Develop and apply knowledge of archives
CULCNM303A Move and store collection material
Information management
BSBRKG301B Control records
BSBRKG302B Undertake disposal
BSBRKG303B Retrieve information from records
BSBRKG304B Maintain business records
BSBRKG305A Review recordkeeping functions
BSBRKG401B Review the status of a record
BSBRKG402B Provide information from and about records
BSBRKG404A Monitor and maintain records in an online environment
CULINM301A Use established cataloguing tools
CULINS301A Process and maintain information resources
Information technology
BSBEBU401A Review and maintain a website
CUFDIG303A Produce and prepare photo images
CULDMT301A Provide multimedia support
ICAWEB201A Use social media tools for collaboration and engagement
ICPMM321C Capture a digital image
ICPMM322C Edit a digital image
ICPPP322C Digitise images for reproduction
ICPPP397A Transfer digital files
Exhibitions and visitor programs
SITTGDE009A Interpret aspects of local Australian Indigenous culture
SITTVAF002A Provide a briefing or scripted commentary
Group B elective units
Exhibitions and visitor programs
CULEVP201A Assist with the presentation of public activities and events
Information management
CULINS201A Assist with circulation services
CULINS202A Process information resource orders
Information technology
ICAICT204A Operate a digital media technology package
Selecting elective units for different outcomes
The context for this qualification varies and this must guide the selection of elective units. Examples of appropriate elective units for particular outcomes follow.
Arts officer
The following elective units could be included:
- BSBEBU401A Review and maintain a website
- BSBMKG414B Undertake marketing activities
- BSBITU309A Produce desktop published documents
- CULDMT301A Provide multimedia support
- CULEVP201A Assist with the presentation of public activities and events
- SITTVAF002A Provide a briefing or scripted commentary
Customer service officer (library)
The following elective units could be included:
- BSBEBU401A Review and maintain a website
- CULDMT301A Provide multimedia support
- CULINM301A Use established cataloguing tools
- CULINS201A Assist with circulation services
- CULINS202A Process information resource orders
- CULINS301A Process and maintain information resources