Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency specifies the outcomes required to plan, organise and monitor a small team to achieve designated outcomes in a security context. It requires the ability to allocate duties and schedule rosters, set and maintain team and individual performance standards, facilitate open communication and resolve individual or team concerns. It also requires the ability to coordinate and facilitate team development and team performance. This unit may form part of the licensing requirements for persons involved in specific security activities in those states and territories where these are regulated activities. |
Application of the Unit
Application of the unit |
This unit of competency has wide application in the security industry in those roles which involve the facilitation of small teams. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Facilitate team planning . |
1.1 Individual and team purpose, roles and responsibilities are clarified, agreed upon and defined in accordance with organisational goals and objectives . 1.2 Assignment instructions are identified and clearly communicated to team members in accordance with legislative and organisational requirements. 1.3 Contingencies are considered when allocating specific work duties and responsibilities to team members. 1.4 Open communication within the team is encouraged and facilitated to ensure full understanding and accurate exchange of information. 1.5 Effective communication and interpersonal techniques are used that reflect sensitivity to individual social and cultural differences . |
2 Monitor team performance . |
2.1 Duties, rosters and team rotation requirements are assessed and matched to individual capabilities. 2.2 Performance of the team and individual members is systematically monitored to ensure the satisfactory completion of assignment instructions. 2.3 Problems are identified and appropriate remedial action is implemented in accordance with organisational procedures. 2.4 Potential and actual security risk situations are identified and appropriate responses implemented in accordance with organisational procedures. 2.5 Performance expectations are clearly communicated and assistance provided to team members as required. 2.6 Relevant documentation is completed and processed in accordance with workplace procedures. |
3 Develop team performance . |
3.1 Effective working relationships are established and maintained through the provision of appropriate support, communication and feedback. 3.2 Constructive feedback on quality of performance is regularly provided to team members for integration into work practices. 3.3 Positive action to address deficiencies or areas for improvement in team performance is taken and handled sensitively. 3.4 Team is supported and encouraged to achieve its goals and changing priorities through active reflection and participation in team activities and communication processes. 3.5 Team concerns are acknowledged and addressed as required and wherever possible discussed and resolved within the team. 3.6 In the event of non-resolution, team concerns are constructively presented and discussed with relevant persons in a timely and objective manner using established dispute resolution procedures. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge and their level required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of:
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Context of and specific resources for assessment |
Context of assessment includes:
Resource implications for assessment include:
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. |
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Method of assessment |
This unit of competency could be assessed using the following methods of assessment:
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Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge. Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical. Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Organisational goals and objectives may include : |
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Assignment instructions may include : |
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Legislative requirements may relate to : |
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Organisational requirements may relate to : |
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Contingencies may involve : |
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Communication may be: |
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Interpersonal techniques may involve: |
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Social and cultural differences may relate to : |
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Documentation may include : |
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Constructive feedback may include : |
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Relevant persons may include : |
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Unit Sector(s)
Unit sector |
Security |
Competency field
Competency field |
Operations |