Release 

Comment 

Release 1

Replaces superseded equivalent CPPCLO2037A Clean external surfaces. This version first released with CPP Property Services Training Package Version 4.

Release 2

Minor update to typo in the Knowledge Evidence, replace 'distilling' with 'diluting'. This version released with CPP Property Services Training Package Version 5.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare.

1.1.

Type and condition of external surface  are assessed, soil type  is identified, job requirements are reviewed, and issues are clarified.

1.2.

Work site hazards  are assessed and risks controlled according to company, legislative, and health and safety requirements .

1.3.

Cleaning techniques are confirmed according to company requirements.

1.4.

Equipment  is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Required cleaning chemicals  are selected and prepared.

1.6.

Personal protective equipment  (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are installed according to health and safety, and company requirements.

1.8.

Pre-existing damage is identified and reported according to company requirements.

2.

Clean and tidy work site.

2.1.

Surface area is pre-sprayed with cleaning chemicals if required according to manufacturer specifications.

2.2.

Surface area is cleaned using selected and prepared equipment, chemicals and cleaning techniques to remove visible dirt and grime.

2.3.

Surface area is rinsed and wiped or squeegeed to remove streaks and excess water.

2.4.

Cleaning process is repeated if required for heavy staining.

2.5.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

2.6.

Signs and barricades are removed according to health and safety, and company requirements.

3.

Clean and safety check equipment, and store equipment and chemicals.

3.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

3.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill 

Performance feature 

Numeracy skills to:

• dilute and mix required chemicals using whole numbers and routine fractions.

Oral communication skills to:

• ask questions to clarify job requirements.

Reading skills to:

• interpret simple, structured manufacturer instructions when using equipment and preparing chemicals
• interpret directions and safety instructions, including:

• equipment operating manuals
• product labels
• safety data sheets (SDS).

Writing skills to:

• document and report faults in equipment to manufacturer and other personnel.

Teamwork skills to:

• work collaboratively with others at the same work site.

Problem-solving skills to:

• identify and select cleaning products and equipment for a range of external surfaces.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

External surfaces  must include at least three of the following:

• aluminium
• brick
• ceramic
• concrete
• marble
• metal
• polymer resin
• rendered surfaces
• terrazzo
• wood.

Soil types  must include at least two of the following:

• food and beverage stains
• graffiti
• human and animal waste
• mould
• mud and soil
• scuff marks.

Hazards  that must be assessed include:

• biological and environmental contaminants
• chemical exposure via absorption, ingestion and inhalation
• chemical reactivity
• dust and fibre particulates
• electrical
• environmental allergens
• explosions
• fatigue
• fire
• manual handling
• noise
• poor ventilation
• slips, trips and falls
• syringes and sharps
• working in confined spaces.

Health and safety requirements  must include:

• access to communication devices when working alone
• compliance with Safe Work Australia regulations and guidelines
• electrical equipment test and tag compliance
• emergency response procedures
• environmental controls
• hazard signs and barricades
• health and safety induction and refresher training
• manual handling techniques
• processes for safely dispensing chemicals
• risk assessment procedures, including:

• hazardous chemicals register
• hierarchy of control
• job safety analyses (JSA) for low-risk situations
• safe work method statements (SWMS) for high-risk situations
• incident reporting

• SDS
• selection and use of required PPE
• storage and maintenance of equipment according to manufacturer specifications
• use of first aid according to SDS information.

Equipment  must include at least two of the following:

• buckets
• cloths
• extension poles
• extraction units for contaminated waste
• garbage bins
• microfibre products
• nylon scourer pads
• scrapers
• scrubbing brushes
• soft bristle brooms
• spray bottles
• squeegees
• water-fed brooms.

Cleaning chemicals  must include at least one of the following:

• acid cleaners
• alkaline cleaners
• low environmental impact chemicals
• neutral cleaners.

Personal protective equipment  must include at least two of the following:

• disposable respirators
• eye protection
• gloves
• high visibility vests
• masks
• safety shoes
• sun protection
• wet-work clothing.

Release 

Comment 

Release 1

Replaces superseded equivalent CPPCLO2037A Clean external surfaces. This version first released with CPP Property Services Training Package Version 4.

Release 2

Minor update to typo in the Knowledge Evidence, replace 'distilling' with 'diluting'. This version released with CPP Property Services Training Package Version 5.