Release 

Comment 

Release 1

Replaces superseded non-equivalent CPPCCL2007A Perform basic stain removal. This version first released with CPP Property Services Training Package Version 4.

Release 2

Minor update to typo in the Knowledge Evidence, replace 'distilling' with 'diluting'. This version released with CPP Property Services Training Package Version 5.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to remove stain.

1.1.

Type of carpet fibre  and construction are assessed, job requirements reviewed, and issues clarified as required.

1.2.

Work site hazards  are assessed and risks controlled according to company, legislative, and health and safety requirements .

1.3.

Stain type  is identified through observation or by discussing and clarifying with client, and previous treatments or removal techniques that have been applied are confirmed.

1.4.

Required stain removal process is determined according to carpet type and cause of stain, client is advised of likelihood of treatment success, and client approval to proceed with stain removal process is obtained before commencing work. 

1.5.

Equipment  is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.6.

Required cleaning chemicals  are selected and prepared.

1.7.

Personal protective equipment  (PPE) is sourced according to manufacturer specifications, and health and safety and company requirements.

1.8.

Signs and barricades are selected and installed according to health and safety, and company requirements.

1.9.

Pre-existing damage is identified and reported according to company requirements.

1.10.

Tasks are sequenced to ensure maximum efficiency for completing cleaning requirements.

2.

Treat carpet stain.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Physical remnants of stain are removed as much as possible using technique suited to cause of stain.

2.3.

Required cleaning chemical is applied and allowed to dwell according to manufacturer specifications.

2.4.

Carpet is inspected for evidence of previously used chemicals that may impede the cleaning process and all chemicals are removed using water treatment before reapplying chemical.

2.5.

Treated area is agitated using required equipment and inspected to check that stain removal technique and process are working.

2.6.

Cleaning process is continued until stain is completely removed or until agreed job requirements have been met.

3.

Finalise stain removal.

3.1.

Chemical residue is extracted using required extraction equipment and techniques.

3.2.

Treated carpet is checked for pH levels and neutraliser is applied if required.

3.3.

Treated area is dried or left to dry according to company and job requirements.

3.4.

Soil is removed and carpet is cleaned  according to manufacturer specifications, and legislative, health and safety, and company requirements.

3.5.

Treated area is compared with surrounding surface area to determine need for further action according to job and company requirements.

3.6.

Results are reported according to company requirements.

4.

Tidy work site.

4.1.

Collected soil and waste are disposed of according to client and company specifications, and legislative, environmental, and health and safety requirements.

4.2.

Furniture and fittings are returned to original position according to client requirements.

4.3.

Signs and barricades are removed according to health and safety, and company requirements.

5.

Clean and safety check equipment, and store equipment and chemicals.

5.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

5.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill 

Performance feature 

Numeracy skills to:

• dilute and mix required chemicals using whole numbers and routine fractions.

Oral communication skills to:

• ask questions to clarify job requirements
• respond clearly and concisely to client questions.

Reading skills to:

• interpret simple, structured manufacturer instructions when using equipment and preparing chemicals
• interpret directions and safety instructions, including:

• equipment operating manuals
• product labels
• safety data sheets (SDS).

Writing skills to:

• document and report faults in equipment to manufacturer and other personnel.

Teamwork skills to:

• work collaboratively with others when accessing and cleaning carpets.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Type of carpet fibre  must include:

• natural:

• organic (plant) fibres, such as cotton and sisal
• wool

• synthetic:

• acrylic
• nylon
• polyester
• polypropylene.

Hazards  that must be assessed include:

• biological and environmental contaminants
• chemical exposure via absorption, ingestion and inhalation
• chemical reactivity
• dust and fibre particulates
• electrical
• environmental allergens
• explosions
• fatigue
• fire
• manual handling
• noise
• poor ventilation
• slips, trips and falls
• syringes and sharps
• working in confined spaces.

Health and safety requirements  must include:

• access to communication devices when working alone
• compliance with Safe Work Australia regulations and guidelines
• electrical equipment test and tag compliance
• emergency response procedures
• environmental controls
• hazard signs and barricades
• health and safety induction and refresher training
• manual handling techniques
• processes for safely dispensing and handling chemicals while undertaking work tasks
• risk assessment procedures, including:

• hazardous chemicals register
• hierarchy of control
• job safety analyses (JSA) for low-risk situations
• safe work method statements (SWMS) for high-risk situations
• incident reporting

• SDS
• selection and use of required PPE
• storage and maintenance of equipment according to manufacturer specifications
• use of first aid according to SDS information.

Stain types  must include at least three of the following:

• beverage
• candle wax
• chewing gum
• food
• grease
• heavy dirt build-up
• lipstick
• nail polish
• oil
• shoe polish
• tar.

Equipment  must include at least two of the following:

• air mover
• carpet groomer
• cleaning cloths
• extraction unit
• measuring equipment
• pH stick
• scraper or spatula
• sponge
• spray equipment
• steam iron
• waste disposal container.

Cleaning chemicals  must include:

• acid cleaners
• alkaline cleaners
• neutral cleaners
• solvent cleaners
• protein spotter.

Personal protective equipment  must include at least two of the following:

• gloves
• disposable respirators
• eye protection
• gloves
• protective clothing
• safety shoes.

Cleaned  must include:

• selecting and using required:

• equipment
• PPE
• chemicals
• cleaning techniques.

Release 

Comment 

Release 1

Replaces superseded non-equivalent CPPCCL2007A Perform basic stain removal. This version first released with CPP Property Services Training Package Version 4.

Release 2

Minor update to typo in the Knowledge Evidence, replace 'distilling' with 'diluting'. This version released with CPP Property Services Training Package Version 5.