Modification History
New unit
No equivalent unit
Unit Descriptor
This unit of competency specifies the outcomes required to use microfibre cleaning techniques. The unit requires the ability to analyse the capacity of microfibre and low-water cleaning techniques, communicate the benefits to customers, and use the technology for cleaning.
Application of the Unit
Microfibre cleaning techniques can be applied to a range of surfaces, including all floor surfaces, walls, furniture and fabric. Cleaning may take place in a residential or commercial setting. Microfibre products are used for both dry (dusting) and damp cleaning.
This unit of competency supports individuals working in the cleaning industry as an employee or a self-employed business owner. The individual operates within the scope of their defined roles and responsibilities and typically works autonomously. The individual is responsible for ensuring the microfibre and low-water cleaning technique is understood, communicated to the customer and used effectively to achieve the required standard of cleaning.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Analyse and communicate benefits of microfibre cleaning |
1.1 |
Technical capacity of microfibre cleaning techniques is assessed and described to client. |
1.2 |
Applications suitable for microfibre cleaning are assessed and described to client. |
||
1.3 |
Benefits and suitable application for techniques are identified and communicated to client. |
2 |
Prepare for cleaning. |
2.1 |
Suitability of microfibre techniques for application in work area is assessed according to company procedures . |
2.2 |
Work order is assessed and clarification of issues is sought from supervisor or client according to standard company procedures. |
||
2.3 |
Pre-existing damage to fabrics or fixtures is identified and reported to appropriate persons according to work order and company requirements. |
||
2.4 |
Microfibre cleaning equipment is selected and prepared for use. |
||
2.5 |
Occupational health and safety (OHS) requirements relevant to task are identified and steps taken to ensure safe operations and minimisation of risks and hazards . |
3 |
Undertake cleaning process. |
3.1 |
Manufacturer specifications for care and cleaning of surface or fabric are identified. |
3.2 |
Limitations of results are determined and communicated clearly, politely and in terms that are understandable to client. |
||
3.3 |
Cleaning techniques that conform to company procedures and manufacturer specifications of microfibre product use are identified. |
||
3.4 |
Cleaning technique, timing of service and requirements for care after cleaning process are determined and communicated to client. |
||
3.5 |
Spotting or pre-treatment of stains is conducted according to company standards and procedures. |
||
3.6 |
Microfibre cleaning is undertaken to specified standards. |
4 |
Finalise cleaning process. |
4.1 |
Microfibre cloths and mops are sanitised, washed, dried and stored according to manufacturer specifications to maximise their efficacy and longevity. |
4.2 |
Room being cleaned is dressed according to agreed procedures and left in a manner that meets client expectations. |
||
4.3 |
Equipment used in cleaning process is cleaned and stored according to company procedures and standards. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
|
Required knowledge |
|
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
|
Overview of assessment |
This unit of competency could be assessed by observing practical demonstration of cleaning using microfibre low-water techniques in either simulated or actual workplace or settings. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit. In particular the person should demonstrate the ability to:
|
Context of and specific resources for assessment |
Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements. Resource implications for assessment include access to:
|
Method of assessment |
Assessment methods must:
|
Guidance information for assessment |
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed. This unit could be assessed on its own or in combination with other units relevant to the job function. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
|
Applications for microfibre usage include: |
|
Benefits of microfibre and low-water techniques include: |
|
Company procedures may include: |
|
Microfibre cleaning equipment includes: |
|
Risks and hazards may include: |
|
Cleaning techniques using microfibre may include: |
|
Microfibre cloths and mops are cleaned and maintained effectively by: |
|
Unit Sector(s)
Cleaning operations
Custom Content Section
Not applicable.