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Unit of competency details

CHCMGT002 - Manage partnership agreements with service providers (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes CHCORG626B - Manage a service level agreementThis version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence. 05/Aug/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 06/Aug/2015

Companion volumes:
Unit of competency Assessment requirements

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Training packages that include this unit

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
SIS50115 - Diploma of Sport and Recreation ManagementDiploma of Sport and Recreation ManagementSuperseded1-2 
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CHC52015 - Diploma of Community ServicesDiploma of Community ServicesSuperseded1-3 
SIS50122 - Diploma of Sport, Aquatics and Recreation ManagementDiploma of Sport, Aquatics and Recreation ManagementCurrent1 
HLT43015 - Certificate IV in Allied Health AssistanceCertificate IV in Allied Health AssistanceSuperseded1-3 
CHC53315 - Diploma of Mental HealthDiploma of Mental HealthCurrent1-2 
CHC43121 - Certificate IV in Disability SupportCertificate IV in Disability SupportCurrent1 
CHC53415 - Diploma of Leisure and HealthDiploma of Leisure and HealthCurrent1-3 
CHC43115 - Certificate IV in DisabilityCertificate IV in DisabilitySuperseded1-2 
HLT46015 - Certificate IV in Population HealthCertificate IV in Population HealthCurrent1 
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Skill sets that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080399 Business And Management, N.e.c.  02/Nov/2015 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence

Application

This unit describes the skills and knowledge required to establish and monitor formal agreements and partnerships with specialist support providers to meet client needs.

This unit applies to a range of leadership roles in health and community services workplaces.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Investigate partnership opportunities

1.1 Determine partnership requirements according to organisation needs analysis and strategic directions

1.2 Gather, research and analyse information on potential partners

1.3 Build relationships and rapport with potential partners

2. Negotiate partnership agreement terms and conditions

2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations

2.2 Clearly define roles and responsibilities of each party, including level and type of service provision

2.3 Identify and address confidentiality and privacy issues

2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes

2.5 Formalise and sign partnership agreement

3. Implement partnership agreement

3.1 Schedule and contribute to regular meetings with partners in accordance with role

3.2 Consult clients at all stages of implementation and ensure rights are upheld

3.3 Implement dispute resolution processes if required

3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

4. Evaluate partnership agreements

4.1 Develop criteria for evaluation of partnership

4.2 Collect and include stakeholder feedback in the evaluation process

4.3 Measure performance against agreed criteria

4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate

Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • established and maintained at least 1 partnership agreement for service provision
  • conducted at least 1 partnership agreement evaluation

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • types and levels of partnerships and collaborations
  • partnership cycles and processes
  • partnership roles
  • funding and accountability guidelines
  • referral networks
  • legal and ethical considerations relevant to partnerships and how they are applied in organisation, including:
  • privacy, confidentiality and disclosure
  • duty of care
  • human rights
  • rights and responsibilities of workers, employers, clients and service providers
  • community needs and key issues for clients and/or community
  • relationship between service providers
  • negotiation and influencing strategies
  • conflict management principles and practices
  • relationship building techniques
  • information sharing benefits and risks
  • intellectual property

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including partnership agreements with service providers
  • modelling of industry operating conditions, including scenarios that involve forming partnerships and dealing with contingencies

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

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