Modification History
CHC08 Version 3 |
CHC08 Version 4 |
Comments |
CHCCONS402B Facilitate and monitor contact |
CHCCONS402C Facilitate and monitor contact |
ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. No change to competency outcome. |
Unit Descriptor
Unit Descriptor |
This unit of competency describes the skills and knowledge required to facilitate and monitor the contact between the child/children and the non resident parent |
Application of the Unit
Application |
This unit applies to core Children's Contact Service work. The context of facilitated contact can be either voluntary (initiated by the family) or involuntary (result of court order) |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Establish and commence the contact visit |
1.1 Establish rapport with parents and child/young person and parents at commencement of contact visit 1.2 Reinforce parameters of facilitated contact with parents including reporting processes 1.3 Clarify contact or court orders with supervisor before contact occurs 1.4 Conduct risk assessment with both parties upon commencement of contact visit 1.5 Seek agreement from both parties to establish a plan for facilitated contact using negotiation skills 1.6 Plan, in consultation with parents and child/young person for the facilitated contact to occur with age appropriate activities |
2. Monitor contact between child/young person and non resident parent |
2.1 Monitor behaviours and safety of the child/young person during contact with non resident parents with minimal intervention 2.2 Manage any challenging behaviour of both parents and child/young person 2.3 Intervene in contact between child/young person and parent where appropriate 2.4 Seek support of peers or senior staff as needed 2.5 Refer family or individuals to other services according to organisation policy and assessed client needs 2.6 Demonstrate ability to communicate effectively with parents and children in a consistent, and culturally appropriate way to model respectful parenting and relationships 2.7 Direct the contact and keep interaction flowing between parent, child and or young person 2.8 Respond to complaints from either party according to organisation policy 2.9 Terminate contact when necessary in line with organisation procedures and reporting actions to immediate supervisor |
3. Document information about facilitated contact |
3.1 Prepare reports according to organisation policy 3.2 Create files and write case notes according to organisation policy 3.3 Complete incident reports when required 3.4 Revise arrangements for facilitated contact 3.5 Demonstrate confidentiality and privacy policy of the organisation in when recording and managing client information |
4. Participate in strategies to improve services for families |
4.1 Attend regular staff meetings and debriefing sessions with peers 4.2 Undertake regular professional development to ensure procedures reflect legislative and industry requirements 4.3 Consult on all difficult operations with senior staff according to organisation requirements |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment |
The assessment environment should not disadvantage the candidate Assessment practices should take into account any relevant language or cultural issues related to Aboriginality, gender or language barriers other than English Where the candidate has a disability, reasonable adjustment may be applied during assessment Language and literacy demands of the assessment task should not be higher than those of the work role |
Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Contact or court orders may include: |
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Risk assessment may include: |
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Document may include: |
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Age appropriate activities may include: |
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Other services may include: |
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Communicate effectively with parents may include but is not limited to: |
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Termination of contact may be a result of: |
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Unit Sector(s)
Not Applicable