Modification History
Not Applicable
Description
This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community based organisations, residential rehabilitation services and outreach services and workers may have supervisory responsibilities.
The qualification:
- Defines knowledge and skills required by support workers and case workers who work autonomously under the broad guidance of others
- Refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings.
On completion of this qualification the worker will be able to design and deliver programs that aim to enhance the well being of individuals and groups.
Occupational titles may include:
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Pathways Information
Not Applicable
Licensing/Regulatory Information
Not Applicable
Entry Requirements
Not Applicable
Employability Skills Summary
Refer to the Topic: Introduction to the Employability Skills Qualification Summaries
Packaging Rules
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PACKAGING RULES 14 units are required for award of this qualification including:
A wide range of elective units is available, including:
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Core units
CHCCD412B Work within a community development framework
CHCCHILD401A Identify and respond to children and young people at risk
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400B Work within a relevant legal and ethical framework
CHCCS411B Work effectively in the community sector
CHCCS412D Deliver and develop client services
CHCCS422A Respond holistically to client issues and refer appropriately
CHCORG405D Maintain an effective work environment
HLTHIR403C Work effectively with culturally diverse clients and co -workers
Group A OHS electives - one unit must be selected
One of the following OHS units must be selected for this qualification.
HLTOHS300B Contribute to OHS processes
HLTOHS401A Maintain workplace OHS processes
The importance of culturally aware and respectful practice
All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group B - elective recommended for culturally aware and respectful practice
This qualification has been structured to provide a specific focus on culturally diverse clients.
Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, candidates are recommended to select the following unit:
HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.
Case work and case management electives
CHCCM401D Undertake case management
CHCCM402D Establish and monitor a case plan
CHCCM404A Undertake case management for clients with complex needs
CHCCM503C Develop , facilitate and monitor all aspects of case management
Administration electives
BSBWOR204A Use business technology
CHCADMIN305E Work within the administration protocols of the organisation
CHCADMIN403D Undertake administrative work
CHCPOL402B Contribute to policy development
CHCPOL403B Undertake research activities
Advocacy electives
CHCAD401D Advocate for clients
CHCAD402D Support the interests , rights and needs of clients within duty of care requirements
CHCNET301D Participate in networks
CHCNET404A Facilitate links with other services
Client service electives
CHCCS401B Facilitate responsible behaviour
CHCCS403B Provide brief intervention
CHCCS404B Facilitate family intervention strategies
CHCCS407B Operate referral procedures
CHCCS414A Provide education and support on parenting , health and well being
CHCCS427A Facilitate adult learning and development
CHCCS503A Develop , implement and review services and programs to meet client needs
CHCCS506A Promote and respond to workplace diversity
CHCCS521A Assess and respond to individuals at risk of suicide
CHCCS604A Manage the delivery of quality services to clients
CHCLLN403A Identify clients with language , literacy and numeracy needs and respond effectively
CHCPROT409D Provide primary residential care
CHCPROT411C Provide for care and protection of clients in specific need
CHCRF402B Provide intervention support to children and families
HLTCSD306C Respond effectively to difficult or challenging behaviour
HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people
Community work electives
CHCCD307C Support community resources
CHCCD401D Support community participation
CHCCD404D Develop and implement community programs
CHCCD413D Work within specific communities
CHCCD420A Work to empower Aboriginal and /or Torres Strait Islander communities
CHCCED311A Provide sexual and reproductive health information to clients
CHCCED511A Develop , implement and review sexual and reproductive health education programs
CHCCS421A Undertake community sector work within own community
CHCGROUP403D Plan and conduct group activities
CHCINF407D Meet information needs of the community
CHCPROM502B Implement health promotion and community intervention
Domestic and family violence
CHCDFV301A Recognise and respond appropriately to domestic and family violence
Settlement work
CHCCH427A Work effectively with people experiencing or at risk of homelessness
CHCCS421A Undertake community sector work within own community
CHCSW401A Work effectively with forced migrants
CHCSW402A Undertake bicultural work with forced migrants in Australia
TAEDEL402A Plan , organise and facilitate learning in the workplace
Working with children and young people
CHCCHILD404A Support the rights and safety of children and young people
CHCYTH301E Work effectively with young people
CHCYTH402B Work effectively with young people in the youth work context
CHCYTH404D Support young people in crisis (Note pre -requisite : CHCYTH301E)
CHCYTH511B Work effectively with young people and their families
Working with people with alcohol and other drug issues
CHCAOD402B Work effectively in the alcohol and other drugs sector
CHCAOD407D Provide needle and syringe services
CHCAOD408A Assess needs of clients with alcohol and /or other drugs issues
CHCAOD409D Provide alcohol and /or other drug withdrawal services
HLTFA301C Apply first aid
HLTFA402C Apply advanced first aid (Note pre -requisite : HLTFA301C)
Working with older people
CHCAC416A Facilitate support responsive to the specific nature of dementia
CHCAC417A Implement interventions with older people at risk of falls
CHCPA402B Plan for and provide care services using a palliative approach
Working with people with disabilities
CHCCS413A Support individuals with autism spectrum disorder
CHCDIS301B Work effectively with people with a disability
CHCDIS410A Facilitate community participation and inclusion
CHCDIS411A Communicate using augmentative and alternative communication strategies
Working with people with mental health issues
CHCMH402A Apply understanding of mental health issues and recovery processes
CHCMH411A Work with people with mental health issues
Team coordination and supervision
CHCCS417A Provide support and care relating to suicide bereavement
CHCCS426A Provide support and care relating to loss and grief
CHCORG406B Supervise work
CHCORG423B Maintain quality service delivery
Social housing work
CHCCH301B Work effectively in social housing
CHCCH410A Manage and maintain tenancy agreements and services
CHCCS416A Assess and provide services for clients with complex needs
Homelessness support
CHCCH301B Work effectively in social housing
CHCCH427A Work effectively with people experiencing or at risk of homelessness
CHCCS416A Assess and provide services for clients with complex needs
Financial literacy education
CHCFLE301A Work with clients needing financial literacy education
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit
Oral health
CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health
CHCOHC402A Support and encourage clients and groups to learn practical aspects of oral health care
