Qualification details

CHC30512 - Certificate III in Social Housing (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 07/May/2012

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to CHC30508 - Certificate III in Social HousingUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 07/May/2012

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the 'Code' columnTitleSort Table listing Units of Competency by the 'Title' columnEssential
BSBATSIC412A - Maintain and protect cultural values in the organisationMaintain and protect cultural values in the organisation N/A
CHCADMIN302D - Provide administrative supportProvide administrative support N/A
CHCCH301C - Work effectively in social housingWork effectively in social housing N/A
CHCCH317A - Respond to property maintenance enquiriesRespond to property maintenance enquiries N/A
CHCCH413A - Manage tenancy rent, charges and rental arrearsManage tenancy rent, charges and rental arrears N/A
CHCCH419C - Manage property maintenance implementationManage property maintenance implementation N/A
CHCCH426B - Support client participation in the organisationSupport client participation in the organisation N/A
CHCCOM302D - Communicate appropriately with clients and colleaguesCommunicate appropriately with clients and colleagues N/A
CHCCS311D - Deliver and monitor services to clientsDeliver and monitor services to clients N/A
CHCCS400C - Work within a relevant legal and ethical frameworkWork within a relevant legal and ethical framework N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 411711 Community Worker 
ASCO (occupation type) Identifier 59 Other Advanced Clerical And Service Workers 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 
Qualification/Course Level of Education Identifier 514 Certificate III 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411711 Community Worker 02/Oct/2012 
ASCO (occupation type) Identifier 59 Other Advanced Clerical And Service Workers 02/Oct/2012 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 02/Oct/2012 
Qualification/Course Level of Education Identifier 514 Certificate III 07/May/2012 
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Modification History

CHC08 Version 3

CHC08 Version 4

Comments

CHC30508 Certificate III in Social Housing

CHC30512 Certificate III in Social Housing

Updated core WHS units

Description

This qualification applies to staff who work under direct supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector, including support to tenants and residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.

Occupational titles  may include:

  • Aboriginal and/or Torres Strait Islander housing worker
  • Housing assistant
  • Administration officer
  • Neighbourhood renewal worker
  • Administrative assistant
  • Tenant administration worker
  • Administrative support worker
  • Tenant
  • Clerical worker
  • Volunteer tenant manager

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Not Applicable

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES

12 units are required for award of this qualification including:

  • 7 core units
  • 5 elective units

A wide range of elective units is available, including:

  • Group A electives which are recommended for culturally aware and respectful practice
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units 

CHCADMIN302D Provide administrative support

CHCCH301C Work effectively in social housing

CHCCOM302D Communicate appropriately with clients and colleagues

CHCCS400C Work within a relevant legal and ethical framework

CHCINF302D Maintain the organisation’s information systems

CHCORG303C Participate effectively in the work environment

HLTWHS300A Contribute to WHS processes

The importance of culturally aware and respectful practice

All workers undertaking social housing work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A – electives recommended for culturally aware and respectful practice 

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.

BSBATSIC412A Maintain and protect cultural values in the organisation

CHCCH317A Respond to property maintenance enquiries

CHCCH413A Manage tenancy rent, charges and rental arrears

CHCCH419C Manage property maintenance implementation

CHCCH426B Support client participation in the organisation

CHCCS311D Deliver and monitor services to clients

CHCCS410A Facilitate client participation in the organisation and its management

CHCCS419C Provide support services to clients

CHCCS421B Undertake community sector work within own community

CHCCS422B Respond holistically to client issues and refer appropriately

CHCDFV301A Recognise and respond appropriately to domestic and family violence

CHCGROUP201C Support the activities of existing groups

CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively

CHCMH411A Work with people with mental health issues

CHCNET301D Participate in networks

CHCNET404B Facilitate links with other services

CHCPOL301B Participate in policy development

CPPDSM3014A Undertake property inspection

HLTHIR403C Work effectively with culturally diverse clients and co-workers

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

PSPETHC301B Uphold the values and principles of public service

PSPGOV201B Work in a public sector environment

PSPLEGN301B Comply with legislation in the public sector

Financial literacy education electives 

CHCFLE301A Work with clients needing financial literacy education

CHCFLE302A Educate clients in fundamental financial literacy skills

CHCFLE303A Educate clients to understand debt and consumer credit

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