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Unit of competency details

BSBWRT411 - Write complex documents (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBWRT401 - Write complex documents 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
MSF - Furnishing Training PackageFurnishing Training Package 6.0-7.0 
NWP - National Water Training PackageNational Water Training Package 4.0-5.0 
MEM - Manufacturing and EngineeringManufacturing and Engineering 3.0,4.0 
CPC - Construction, Plumbing and Services Training PackageConstruction, Plumbing and Services Training Package 5.0-9.0 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 6.0-7.1 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 6.0-9.0 
PSP - Public Sector Training PackagePublic Sector Training Package 3.0-4.0 
DEF - Defence Training PackageDefence Training Package 5.0-5.2 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
CPP - Property Services Training PackageProperty Services Training Package 11.0-17.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 
SIT - Tourism, Travel and Hospitality Training PackageTourism, Travel and Hospitality Training Package 2.0-2.2 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
CUA40220 - Certificate IV in Community CultureCertificate IV in Community CultureCurrent1 
CUA51120 - Diploma of Visual ArtsDiploma of Visual ArtsCurrent1-2 
SIT50122 - Diploma of Travel and Tourism ManagementDiploma of Travel and Tourism ManagementCurrent1-2 
BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent1-2 
BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent1 
CUA50620 - Diploma of Aboriginal and/or Torres Strait Islander Cultural Arts Industry WorkDiploma of Aboriginal and/or Torres Strait Islander Cultural Arts Industry WorkCurrent1-2 
BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent1 
CPC40120 - Certificate IV in Building and ConstructionCertificate IV in Building and ConstructionCurrent1-7 
AHC41119 - Certificate IV in Irrigation ManagementCertificate IV in Irrigation ManagementCurrent2 
SIT60122 - Advanced Diploma of Travel and Tourism ManagementAdvanced Diploma of Travel and Tourism ManagementCurrent1 
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Skill sets that include this unit

Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
10964NAT - Certificate IV in Compliance and Risk ManagementCertificate IV in Compliance and Risk Management Current
10841NAT - Advanced Diploma of Professional Dance Performance for Aboriginal and Torres Strait Islander PeoplesAdvanced Diploma of Professional Dance Performance for Aboriginal and Torres Strait Islander Peoples Current
10938NAT - Diploma of Facilities ManagementDiploma of Facilities Management Current
11263NAT - Certificate III in Work Skills for Career Enhancement and ManagementCertificate III in Work Skills for Career Enhancement and Management Non-Current
11153NAT - Certificate IV in Veteran Support Services (insert stream)Certificate IV in Veteran Support Services (insert stream) Current
10740NAT - Certificate IV in Women's AdvocacyCertificate IV in Women's Advocacy Non-Current
10667NAT - Diploma of Business Development and TenderingDiploma of Business Development and Tendering Non-Current
22581VIC - Diploma of Biomanufacturing Operations ManagementDiploma of Biomanufacturing Operations Management Current
10816NAT - Certificate III in Work Skills for Career Enhancement and ManagementCertificate III in Work Skills for Career Enhancement and Management Current
11038NAT - Diploma of Hyperbaric Operations (Insert Specialisation)Diploma of Hyperbaric Operations (Insert Specialisation) Current
22616VIC - Diploma of Railway Signalling SystemsDiploma of Railway Signalling Systems Current
22644VIC - Certificate IV in EAL (Employment / Professional)Certificate IV in EAL (Employment / Professional) Current
11202NAT - Certificate IV in Women's AdvocacyCertificate IV in Women's Advocacy Current
52909WA - Advanced Diploma of Indigenous Pastoral Ministry Advanced Diploma of Indigenous Pastoral Ministry  Current
11101NAT - Certificate IV in Payroll AdministrationCertificate IV in Payroll Administration Current

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080901 Secretarial And Clerical Studies  19/Oct/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.

The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Social Competence – Written Communication

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan complex document

1.1 Determine audience, purpose and requirements of document according to organisation policies and procedures

1.2 Determine required format, style and structure for document

1.3 Establish method of communication

1.4 Develop content overview of document

1.5 Determine categories and logical sequence of information according to proposed structure, content and document requirements

2. Draft complex document

2.1 Confirm information is cohesive and satisfies document purpose and requirements

2.2 Develop draft document to communicate data, information and knowledge according to organisational policies and procedures

2.3 Identify gaps in required data, information and knowledge, and collect additional material from relevant sources, if required

2.4 Draft text according to document purposes and requirements

3. Finalise complex document

3.1 Review draft text and confirm document purpose and requirements are met

3.2 Check grammar, spelling and style for accuracy and punctuation

3.3 Confirm draft text is approved by relevant organisation personnel

3.4 Review and incorporate any amendments in final copy

3.5 Apply basic design elements for document appropriate to audience and purpose

3.6 Check document and confirm all requirements are met

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Reading
  • Interprets a variety of text to determine and confirm task requirements
  • Proofreads document checking for grammar, spelling, structure, and suitability of style and format for audience

Oral Communication
  • Uses listening and questioning skills to seek additional information or confirmation of task completion

Self-management
  • Follows accepted communication practices and protocols when seeking information or feedback from others
  • Takes responsibility for planning, sequencing and prioritising tasks to achieve required outcomes

Technology
  • Uses the main features and functions of digital tools to complete work tasks

Unit Mapping Information

Supersedes and is equivalent to BSBWRT401 Write complex documents.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • plan, draft and finalise three different complex documents that convey the required information in a format suitable for the intended audience and purpose according to organisational policies and procedures for document production.

In the course of the above, the candidate must:

  • review and analyse a range of information sources
  • use business technology to apply formatting and incorporate graphics
  • apply organisation style guide/house style.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • organisation style guide/house style
  • format and its impact on readability, cohesion and appearance of document
  • categories and logical sequences of information
  • rules and conventions for written English
  • key features of word processing software
  • key features of written communication methods, including:
  • general emails
  • procedures
  • business letters
  • meeting agendas
  • organisational policies and procedures relating to written communication
  • process for checking:
  • suitability of document for audience, purpose, format, and structure
  • grammar, spelling and style for accuracy and punctuation
  • key text elements including basic design elements.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • office equipment and resources
  • organisational policies and procedures
  • organisational style guides.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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